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The picture is not bright, or the picture colours do not look clear
If the screen appears too dim, try changing the settings under Reset Picture or disabling Brightness Optimisation,
Brightness Reduction.
• Menu Settings All Settings Picture Expert Settings Reset Picture Try Now
•
Menu Settings All Settings General & Privacy Power and Energy Saving Brightness
Optimisation Try Now
•
Menu Settings All Settings General & Privacy Power and Energy Saving Brightness
Reduction Try Now
Go to Picture and adjust the Picture Mode, Contrast, Brightness, and Sharpness settings.
•
Menu Settings All Settings Picture Picture Mode Try Now
• Menu Settings All Settings Picture Expert Settings Contrast Try Now
• Menu Settings All Settings Picture Expert Settings Brightness Try Now
•
Menu Settings All Settings Picture Expert Settings Sharpness Try Now
• Menu Settings All Settings Picture Expert Settings Colour Try Now
• Menu Settings All Settings Picture Expert Settings Tint (G/R) Try Now
The picture colours are black and white or do not look the way they should
look
If the product’s colours or absolute whites/blacks seem to be off, launch Picture Test.
•
Menu Settings Support Device Care Self Diagnosis Picture Test Try Now
If the test results indicate that the problem is not caused by the TV, do the following:
When using the One Connect Box, that its video input connectors are connected to the correct external
device video output connectors.
If using a component cable, ensure that the green (Y), blue (Pb), and red (Pr) cables are connected properly.
Incorrect connections may cause colour problems or a blank screen.
Component port may not be supported depending on the model.
Check whether Greyscale is set to On.
• Menu Settings All Settings General & Privacy Accessibility Greyscale Try Now
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