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English
English 41
Troubleshooting
Checkpoints
If you encounter an issue with the dryer, first check the table below and try the suggestions.
Symptom Action
Door is open
Operating the dryer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
Dryer does not run
• Make sure the door is completely closed.
• Make sure the power cord is plugged in.
• Check the home’s circuit breaker and fuses.
• Empty the water tank.
• Clean the lint filter.
Dryer does not heat
• Check the home’s circuit breaker and fuses.
• Select a heat setting other than COOL AIR.
• Check the lint filter and heat exchanger. Clean them if necessary.
• Dryer may be in the cool-down phase of the cycle.
Dryer does not dry
Check the above, plus…
• Make sure the dryer is not overloaded.
• Sort light and heavy items separately.
• Reposition large, bulky items to ensure even drying.
• Check that the dryer is draining properly.
• For small loads, add a few dry towels.
• Clean the lint filter and heat exchanger.
Dryer is noisy
• Check for coins, buttons, lighters, etc.
• Make sure the dryer is level and standing firmly on the floor.
• The dryer may hum due to air moving through the drum and fan. This is
normal.
Dries unevenly
• Seams, pockets, and other parts of clothing are harder to dry than others.
This is normal.
• Sort heavy and light items separately.
Dryer emits an odour
• The dryer may draw household odours in from the surrounding air and
then exhaust them. This is normal.
Dryer turns off before
the load is dry
• Dryer load is too small. Add more items and restart the cycle.
• Dryer load is too large. Remove items and restart the cycle.
B-PJT_DV5000B_WEB_English.indd 41 2022/7/30 11:07:14
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