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Troubleshooting
The following are troubleshooting solutions for each problem.
Picture Issues
When the TV has trouble with the picture, these steps may help resolve the problem.
The screen is ashing or has become dark
If your TV is ickering or dimming sporadically, you may need to disable some of the energy efciency features.
Disable Brightness Optimisation, Brightness Reduction, Motion Lighting or Contrast Enhancer.
• Menu Settings All Settings General & Privacy Power and Energy Saving Brightness
Optimisation Try Now
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Menu Settings All Settings General & Privacy Power and Energy Saving Brightness
Reduction
Try Now
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Menu Settings All Settings General & Privacy Power and Energy Saving Motion Lighting
Try Now
• Menu Settings All Settings Picture Expert Settings Contrast Enhancer Try Now
Run Picture Test. When the tested image quality is normal, check the signal of the connected device.
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Menu Settings Support Device Care Self Diagnosis Picture Test Try Now
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