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Problem solving guide
95
Faults with automatic cleaning and/or descaling
Problem Cause and remedy
After switching on, a
message appears in-
forming you that auto-
matic cleaning and/or
descaling could not be
carried out.
The coffee machine was not ready for operation: all
removable parts, such as the water container, drip
tray, brew unit and central spout, must be installed.
The water container was not filled with drinking water
at least up to the descaling symbol.
The machine door was not closed.
Confirm the message withOK.
Make sure that the coffee machine is ready to use
before the next automatic cleaning and/or
descaling process.
The coffee machine was not switched off at the start
time.
The automatic maintenance programmes will only
start if the coffee machine is switched off.
Confirm the message withOK.
Change the start time if necessary.
Descale the appliance ap-
pears even though a
ready-to-use descaling
cartridge has been fit-
ted. Drinks cannot be
made.
Depending on the water hardness level in your area
and your usage behaviour, the coffee machine needs
to be descaled using the maintenance programme
occasionally.
For this you will need to use Miele descaling tablets.
Descale the coffee machine using the
maintenance programme (see “Cleaning and care
– Descaling the machine”).
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