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When your appliance is
not operating
Problem Solution
If the temperature
in the refrigerator
is too cold
If there are odours
inside the refrigerator
When there is
refrigerator noise
If the temperature
in the refrigerator
is too warm
• Check that the power cord is plugged into the power outlet properly
and that the outlet is switched on.
• Try running another appliance from the same power outlet. If no
power is coming out from the outlet, you may have a blown fuse or
tripped your household power supply circuit.
• Try adjusting the temperature control to a slightly colder position.
• It is normal for the freezer fan to NOT operate during the automatic
defrost cycle or for a short time after the refrigerator is turned on.
• Your refrigerator uses energy efficient components that may produce
different noises from your old refrigerator.
• Occasionally, a gurgling sound of the refrigerant flowing or the sound
of parts contracting or expanding may be heard.
• These sounds are quite normal. If the refrigerator is rattling or making
vibrating noises, check that it is level and adjust levelling foot.
• The interior may need cleaning
• Some foods may produce strong odours and need to be tightly
sealed.
• Check that the refrigerator has enough clearance at the sides, back
and top. Refer to the installation instructions in this manual.
• Refer to ‘Temperature Control’ section.
• The door may have been opened for too long or too frequently.
• Food containers or packaging may be holding the door
• Refer to ‘Temperature Control’ section.
• Increase the temperature to avoid high energy consumption.
If you find that something is wrong with your refrigerator, you can carry out some easy
checks before calling for service. You may be able to fix the problem and save time
and costs, and spare yourself from some inconvenience.
TROUBLESHOOTING
If the problem persists after you have made the above mentioned checks, contact your
nearest service centre or the dealer where you bought the refrigerator from. Be ready to
quote the model number which is stated on the label found at the inner plastic
compartment liner wall of the refrigerator.
Important notice
Before calling a service technician, please check carefully the operating instructions,
service booklet and warranty terms and conditions.
SERVICE REQUEST
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17
OM Refresh III_VT.indd 12OM Refresh III_VT.indd 12 7/6/2561 BE 09:257/6/2561 BE 09:25
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