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17
Troubleshooting
A qualified professional is required for any servicing of the compressor drive board and the control board, otherwise it will void
the product warranty. If you encounter a problem similar to what is mentioned in the following table, try the suggested solution
below to see if you can solve the problem before calling service.
Problem Solution
Refrigerator does not work
The circuit breaker tripped or fuse blown.
The unit temperature control dial is set to the “OFF” position.
Battery voltage might be out of operating range. Check battery voltage for 10.5V
under load.
Compressor turns on and off
frequently
The room temperature might be elevated.
The door is open or is frequently opened.
The temperature control dial is not set correctly.
The door gasket is torn or not sealing properly.
Battery voltage might be low, and dropping out of operating range. Check battery
voltage for 10.5V under load.
Refrigerator compartments are
too warm
Temperature control dial is not set correctly (see the "Temperature Control"
section on page 10 for instructions on setting the temperature).
The door is open or is frequently opened.
The door gasket is torn or not sealing properly.
A large amount of warm or hot food was stored recently. Wait for the refrigerator to
reach its selected temperature.
The refrigerator has recently been disconnected for a period of time.
Vibrating or rattling (slight
vibration is normal)
The refrigerator is placed on uneven or weak surface.
Temperature setting, such as max position, may affect the vibration level. Refer to
the "Temperature Control" section on P10.
Moisture or ice inside the
refrigerator
The door is open or is frequently opened.
Temperature control dial is set at too cold of a position
Moisture forms on the outside of
refrigerator
This is normal in hot and humid weather.
Bubbling or gurgling sounds (like
boiling water)
This is the normal sound of refrigerant (used to cool refrigerator) circulating
throughout the system.
Popping or cracking sounds when
compressor comes on
This is normal for metal parts to undergo expansion and contraction, like hot water
pipes.
The door can't be closed properly
The refrigerator is not on a level surface.
The door was reversed and not properly installed.
The gasket is dirty or bent.
The storage basket, shelves, and bins are not seated properly.
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