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17
Before you call for service, check the following points.
Problem Solution
The outside of the cabinet is hot
when touched.
This is normal. The hot pipe is in the cabinet in order to prevent condensation
generation.
When there is refrigerator noise. It is normal for the refrigerator to produce the following sounds.
Loud noise produced by the compressor when operation starts
--- Sound becomes quieter after a while.
Loud noise produced once a day by the compressor
--- Operating sound produced immediately after automatic defrost operation.
Sound of owing uid (gurgling sound, zzing sound)
--- Sound of refrigerant owing in pipes (sound may become louder from time to time).
Cracking or crunching sound, squeaking sound
--- Sound produced by expansion and contraction of inner walls and internal parts
during cooling.
Frosting or condensation
generation occurs inside or
outside the refrigerator.
This may occur in one of the following cases. Use a wet cloth for wiping frost and a dry
cloth for wiping condensation.
When the ambient humidity is high.
When the door is frequently opened and closed.
When food containing plenty of moisture is stored. (Wrapping is required.)
The foods in the refrigerator
compartment freeze.
Is the refrigerator operated for a long time with refrigerator temp. control set at 0°C?
Is the refrigerator operated for a long time with freezer temp. control set at -21°C?
Low ambient temperature may cause food to freeze even if refrigerator temp. control
is set to 6°C.
Noticeable odours. Wrapping is required for food with strong odours.
The control panel does not
work.
This may occur in one of the following cases.
The panel or your nger is soiled with dripping, oil and etc.
When you touch the panel with gloved hand, adhesive bandage on your nger, nail or
objects.
Sticker or tape is afxed on the keys.
Touch position is slightly off from the keys.
Operate time is not enough for the keys to work.
ICE MAKING
Problem Solution
Ice maker is not producing ice. Is there water in the water tank? (If there isn’t, ice making process indication will ash.)
Is the water tank securely set?
Have you left the shovel or other food products in the ice storage box?
Isn’t all the ice making mode set at “OFF”?
Are the ice cubes piled up at the back of the
ice storage box? (Spread out the ice cubes evenly.)
Try the “Ice tray cleaning”. If the ice tray
cleaning works properly, wait for one day.
You may get ice again.
Ice cubes are made slow Has the ice making operation just been restarted?
Is it just after relling the tank with potable water?
Ice cubes are small, rounded or
connected.
There is protrusion or holes in ice
cubes.
Ice cubes may become small or connected to each other, especially just before or
after water supply.
If you store ice cubes for a long time, they may become smaller, rounded, lumped
together.
The protrusion you may see comes from the slits in the ice tray.
The hole comes from air bubbles in ice cubes which may be lumped together and form
bigger holes.
Ice cubes have some odour. Is the water in the water tank old or with some odour?
Is there remaining detergent or bleach in the water tank used for cleaning the water
tank?
If ice cubes has been left unused for a long time, odours may transfer to the ice cubes.
No water or ice cubes drop even
when performing
Ice tray cleaning”.
Is the ice storage box full with ice cubes? Have you left the shovel or other food
products in the ice storage box? (Empty the ice storage box.)
Is there water in the water tank?
If you still require service contact your SHARP Approved Service Centre.
SHARP Approved Service Centre locations can be found in the Support area of our website:
Australia : http://www.sharp.net.au
New Zealand : http://www.sharp.net.nz
BEFORE YOU CALL FOR SERVICE
Detection
lever
Detection of
full volume
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