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14
Warranty Conditions
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compen-
sation for any other reasonably foreseeable loss or dam-
age. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure. Gerni high pres-
sure washers for domestic use are warranted for 2 years
from the date of purchase by:
AUSTRALIA: Nilsk Pty LTd, Unit 1/13 Bessemer
Street, Blacktown NSW 2148, Phone: 1300 556 710,
E-mail: Warranty.au@nilsk.com
NEW ZEALAND: Accent Tools Ltd, 232 Bush Rd,
Albany, Auckland 0632, Phone: 09 968 2610,
E-mail: [email protected]
Equipment defects covered by this warranty will be re-
paired or replaced by one of the service centres of the
Gerni organisation. Find your local service agent here:
http://www.gerni.com.au/. If your high pressure washer or
accessories are handed in for repair, it must be followed
by a description/specication of the fault, and the original
purchase receipt, or a copy, must be enclosed. Packing
and postage/carriage is not covered by the warranty. This
warranty is provided in addition to the other rights and
remedies of the purchaser under the laws in relation to the
goods to which the warranty relates. Guarantee repairs are
made on the following conditions:
• that defects are attributable to aws or defects in materials
or workmanship (wear and tear as well as misuse are not
covered by the guarantee).
• that the directions of the instruction manual have been thor-
oughly observed.
•
that repair has not been carried out or attempted by other
than Gerni-trained service sta.
• that only original Gerni accessories have been applied.
•
that the product has not been exposed to abuse such as
knocks, bumps or frost.
• that only water without any impurities has been used.
• that the high pressure washer has not been used for rental
nor used commercially in any other way.
Repairs not covered by the guarantee conditions will be
invoiced. (i.e. malfunctions due to Causes mentioned in
section Troubleshooting of Part 3:3.
Please phone 1300 733 171 (Australia) or
09 9682610 (NZ) for service or warranty
assistance only after checking possible
causes in Part 3:3.
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