PYROL Pyramid
Patio Heater 48000 BTU
Owner’s Manual
MODEL:
EO-PH22006
1
EASTOAK.COM PYRAMID PATIO HEATER
Claim 3-year warranty
at eastoak.com/warranty
Question? Comments?
Reach out to us to get expert support!
support@eastoak.com
eastoak.com
1-833-EAST-OAK (USA)
(1-833-327-8625)
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DANGER
If there is any gas odor present:
• Shut off all gas valves immediately. Turn off the heater.
• Extinguish any open ames.
• If the odor continues, stay away from the appliance and immediately call your
gas supplier or dial 911 to call the re department.
CAREFUL
• Please use it when the temperature is higher than 5 degrees, if the
temperature is too low, the propane gas will not be liqueed, and the heater
will not work normally.
• Please do not use it when the wind spcod is higher than 3.2m/s,
otherwise it will cause the heater to turn off or be blown down.
CAUTION: CARBON MONOXIDE HAZARD
This appliance may produce an odorless carbon monoxide. Using this appliance
in an enclosed space may cause injury, damage, or death. NEVER use this
product in an enclosed space, such as a tent, car, or house.
IMPORTANT INFORMATION
IMPORTANT CAUTION
Please verify all parts and components present and check for any damaged
pieces before assembly. If you have any damaged or missing parts, please
contact customer service at support@eastoak.com.
• Some parts may contain sharp edges and may cause injury or property
damage. We recommend you wear protective gloves during assembly.
• If you are using power tools, please set the speed to the lowest setting
possible to ensure there will be no damage to the parts.
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EASTOAK.COM PYRAMID PATIO HEATER
WARNING
• Do not store or use any gasoline or other ammable vapors or liquids close
to this appliance. All propane tanks not connected to the heater should be
stored at a separate location.
• Improper installation, alteration, service, or maintenance may cause property
damage, injury, or death. Please read the manual for installation, use, and
maintenance instructions before assembly and operating this product. If
instructions are not followed thoroughly, a re or explosion may occur and
result in property damage, injury, or death.
CONSUMER
Retain this manual for future reference.
SAFETY GUIDE
• The installation of this unit must adhere to local codes or Propane Storage
and Handling Code, CSA B149.2.
• THIS APPLIANCE IS INTENDED FOR OUTDOOR USE ONLY. Do not use
this product in an enclosed space.
• ONLY use this appliance with a propane gas tank (sold separately).
• Do not use this heater with any natural gases.
• Do not attach a remote gas supply to this unit.
• Converting this unit to natural gas is dangerous and not recommended. The
conversion of this unit will void the manufacturer warranty.
• Do not use any solid fuel or charcoal for this unit.
• If the propane gas tank is leaking gas, you may hear, see, or smell a hiss.
Do the following:
◦ Disconnect the propane gas tank.
◦ Do not attempt to x the problem yourself.
◦ Contact your gas supplier or re department for help.
• Applying too much propane may result in gas pooling and will not burn.
Allow fresh air into the unit so that the remaining gas may escape.
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• Do not attempt to use re to check for gas leaks.
• Max. supply pressure is 11 WC.
• Recommended propane gas tank size is as follows – diameter: 12”, height:
18”, weight: 20 lbs.
• You must use a propane tank that has a collar to protect the gas valve.
• DO not ll tank over 80 percent full.
• The tank system must be set up for vapor withdrawal.
• Discontinue use if any part of the propane tank is damaged. Rust and
dents may be hazardous and should be inspected by a gas supplier.
• Do not burn anything other than the provided materials for this patio heater.
• Do not operate unit until all parts are fully assembled.
• Do not paint or color any part of this heating unit.
• Do not attempt to move the appliance while in use. It is extremely hot.
• Never leave this heating unit unattended while in use.
• This unit is not intended for cooking.
• Keep any ammable items away.
• Keep a safe distance to avoid burning skin or clothing.
• Do not sit or rest hands or feet on this heating unit.
• Never place hands or ngers on upper portion of this unit while in use.
• Keep all electrical cords and fuel supply hose away from heated surfaces.
• Combustible material should not be within 48 inches of the top of the unit,
or within 48 inches around the entire unit.
• Keep the appliance area clear and free from combustible material, gasoline
and other ammable vapors and liquids.
• If the ame goes out while burning, turn the gas valve off. Wait 5 minutes
before repeating the initial lighting procedure. Once you have a ame started,
hold down the control knob for 1 minute.
• Never add water to the unit.
• If water gets into the appliance for any reason, please contact our customer
service at support@eastoak.com to replace any damaged parts.
• Do not disconnect any part while unit is in use.
• Do not store a spare propane tank on or near this unit.
• If the heating unit is indoors, detach the propane tank and leave outdoors.
SAFETY GUIDE
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EASTOAK.COM PYRAMID PATIO HEATER
• Do not operate on a boat or vehicle. This unit must be used on a at surface
and outdoors ONLY.
• Always remove protective cover before operating (if applicable).
• Check for leaks after not using the unit for long periods of time.
• Children should never operate this unit. Children must be supervised while
near this unit.
• Keep gas tank at least 5 feet away from unit when lit. (if external tank)
• The maximum gas supply pressure is 250psi.
• Inspect all elements of this heating unit before each use. If there is damage,
the burner must be replaced.
• High temperatures are extremely hazardous. Stay at least 6 ft away from the
unit to prevent any burns, injury, or deaths.
• The gas supply tank should be constructed and marked with the
specications for the LP gas tanks of the U.S. Department of Transportation
or the National Standard of Canada CAN/CSA-B339, LP gas tanks, spheres
and tubes for Transportation of Dangerous Goods; and Commission.
• For appliances designed to use a CGA No. 791 Connection: “Place the dust
cap on the cylinder valve outlet whenever the cylinder is not in use. Only
install the type of dust cap on the cylinder valve that is provided with the
cylinder valve. Other types of caps or plugs may result in leakage of
propane”.
• This heating appliance should not be used on plastic or articial wood decks.
• Children and adults should be alerted to the hazards of high surface
temperatures and should stay away to avoid burns or clothing ignition.
• Children and pets should stay away from the unit and carefully supervised
when ignited.
• Clothing or other ammable materials should not be hung from the
appliance or placed on or near the appliance.
• Any guard or other protective device removed for servicing the appliance
shall be replaced prior to operating the appliance.
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• Do not obstruct the ow of combustion or ventilated air.
• Keeping the ventilation opening(s) of the cylinder enclosure free and clear
from debris.
• Visually inspect the burner ames for anything alarming.
• Clean the appliance with recommended products only.
• Lubricate parts as needed with an appropriate amount.
• Visually inspect the hose assembly within the appliance as needed.
NOTE: You must follow all steps to properly assemble this heating item. Make
sure the gas valve is turned “OFF” before assembling. Do NOT attempt to
assemble without proper tools.
48"
48"
48"
Any items stored above, next to, or under this heater may be subject to
radiant heat and in result may be damaged. Combustible materials should
not be within 48 inches of the product.
SAFETY GUIDE
BE CAREFUL
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EASTOAK.COM PYRAMID PATIO HEATER
• Before any maintenance, always disconnect the propane gas tank.
• Ensure the heater is free from any debris or combustible materials.
• Use a soft brush to clean any mild stains, loose dirt, or soil only after the
heater has completely cooled down. Wipe appliance with a soft cloth.
• Harsh weather conditions may result in stain, discoloration, or rust.
• Certain powders or solvents may cause permanent damage if used on the
appliance.
• Store the heating unit away from direct sunlight.
• Indoor storage is only applicable if the cylinder is disconnected and removed
from the product.
• Unapproved parts or accessories may result in product defect and will void
the warranty of this appliance.
• Always place a protective cover on the appliance when not in use.
CARE AND MAINTENANCE
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PARTS DIAGRAM
Item Description Qty
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
Glass Tube
Protective Guard
Top Plate Assy
Upper Support
Black Silicone Ring
Side Panel
Front Panel
Lower Support
Control Box Assy
Middle Plate
Gas Hose & Regulator
Wheel Assembly
Bottom Plate
Block Belt
1
1
1
4
4
1
3
1
1
1
1
4
1
1
1
A
B
C
D
E
F
G
H
O
I
N
M
L
K
J
Reector
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EASTOAK.COM PYRAMID PATIO HEATER
PARTS LIST
Wing nut
Screw M5x10
EE (X3)
CC (X18)
FF (X6)
DD (X3)
Flat washer
Stud
Bolt M6x10
AA (X4)
BB (X4)
M6 nut
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PARTS LIST
Knob
II (X1)
JJ (X1)
Large at washer
Screw M4 X 8
KK (X1)
LL (X1)
Philips screwdriver
Fixing Bracket
GG (X4)
HH (X30)
Screw 3/16”
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EASTOAK.COM PYRAMID PATIO HEATER
Wrench
MM (X1) NN (X1)
AA Battery (1.5 V)
Ground xer
OO (X4)
PP (X4)
Ground xer screws
Before assembly, check and conrm all parts are present. Compare parts present
with the content lists, including all hardware.
If any parts or hardware pieces are missing or damaged, please contact customer
service at support@eastoak.com. In your email, include your shipping address
and product purchased. We will send you replacement parts for free.
Estimated Assembly Time: 90 minutes
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1
2
AA (X4)
BB (X4)
OO (X4)
PP (X4)
CC (X10)
2-1. Unscrew the ignition and load the AA battery
(1.5 V). Then, screw and tighten the ignition.
2-2. Assemble the grand xer to the lower
support(L).
NN
ASSEMBLY INSTRUCTIONS
NOTE: Move the cover of the bottom plate (N)
before connecting the wheel assembly.
Attach the wheel assembly (M) to the bottom plate
(N) with 4 M6x10 bolts (AA) and 4 M6 nuts (BB).
AA
BB
M
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EASTOAK.COM PYRAMID PATIO HEATER
2-3. Insert the pins on the bottom plate (N) into the holes of
the lower support (L). Secure the pins on the bottom late to
the lower support with 4 M5x10 screws.
Insert the pins of the middle plate (J) into the holes of the
lower support (L). Secure the pins with 4 M5x10 screws.
2-4. Connect the block belt (O) to the lower support (L).
NOTE: Make sure the block belt is above the wheels. The
control box and front panel should be on the opposite side
of the wheels.
J
O
L
N
CC
CC
CC
PP
OO
OO (X4)
PP (X4)
CC (X10)
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4
3
Connect the upper support (D) to the lower support
(L) using 8 M5x10 screws. Attach the top plate (B)
the upper support (D) with 8 3/16” screws.
ATTENTION: Move the cover of reector (A) before
assembly.
Attach the reector (A) to the top plate (B). Secure
the top plate to the reector with 3 studs (DD), 3 at
washers (FF), and 3 wing nuts (EE).
HH (X8)
DD (X3)
FF (X6)
CC (X10)
EE (X3)
CC
HH
D
EE
FF
FF
DD
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EASTOAK.COM PYRAMID PATIO HEATER
6
5
Carefully insert the glass tube through the center opening of the top plate.
Make sure to lift the top plate up rst. The black silicone ring (F) should
be attached to the lower edge of the glass tube (C) as illustrated below.
Slide the glass tube © through the opening of the lower plate and onto the
middle plate (J). Make sure the glass tube (C) is positioned in the center
and completely covers the center hole of the middle plate (J).
WARNING! DO NOT use the heater UNLESS the black silicone ring is
placed on the bottom of the glass tube.
Assemble the protective guard (E) by hanging its
hooks onto the supports. Secure the guards with
xing brackets (GG) and 4 3/16” screws (HH).
To aid in installation place black
silicone ring on the middle plate and
then install glass tube. Ensure the
rim of the glass tube sits rmly in the
black silicone ring.
BLACK SILICONE
RING
HH
GG
E
GG (X4)HH (X4)
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8
7
Attach the three side panels (G) to the heater with 18
3/16” screws.
ATTENTION: Do not cover the side with the control knob.
ATTENTION: Move the cover of side panels (G)
before assembly.
ATTENTION: Move the cover of front panels (H)
before assembly.
Install the knob (II) with 1 M4x8 screw and 1 large at
washer (JJ). Place the pothook of the front panel (H)
on the holes of the bottom plate (N).
NOTE: We recommend you x the heater to the
ground with a xing pin (sold separately).
HH (X18)
KK (X1)
JJ (X1)
II (X1)
HH
KK
II
JJ
H
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EASTOAK.COM PYRAMID PATIO HEATER
10
CYLINDERVALVE
PRESSURE
RELIEFVALVE
BLEED-OFF
VALVE
turn clockwise
to reseal
BLACK COUPLING NUT
turn clockwise to connect
REGULATOR
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Insert the propane gas tank (sold separately) into the lower opening.
Connect the gas cylinder to the block belt.
To close the propane tank, turn the cylinder valve clockwise. Attach the
regulator (J) to the cylinder valve by turning the regulator coupling nut
clockwise.
IMPORTANT: Ensure the valves are secured tightly. Only do this manually
with your hands.
J
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OPERATION
• Before every leak test, ensure that there are no combustible or ammable
materials, such as gas, liquids, or vapor. Ensure there are no items that can
catch on re; this may include loose clothes, hair, etc.
• Attach the propane gas tank to the regulator. Turn the valve knob to
the “OFF” position. Brush or apply a mild soap and water solution to all
connections. Turn the gas supply on.
• If bubbles are present on any of the connection, there may be a leak and
you must turn off your gas valve immediately. If you smell any gas, turn of
your gas valve immediately. Disconnect the gas tank and do not use the
appliance until the leak is repaired or parts are replaced.
• NEVER use the heater without inspecting the gas hose rst.
• If any signs of wear or abrasion occur, the hose must be replaced
immediately and before the next use.
NOTE: The central spigot is designed
with a reverse angle to ensure the
canopy sits level once assembled. It
is very important to correctly locate
the crank winder directly above the
tension screws as shown.
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EASTOAK.COM PYRAMID PATIO HEATER
TO TURN THE HEATER ON
WARNING: Ensure the glass tube is not damaged before use and assembly.
• Ensure the control knob is positioned to “OFF”.
• Connect the gas regulator to a propane gas tank.
• Push and turn the control knob to the “PILOT” position and hold for 60
seconds. While holding the knob down, press the ignition button until a pilot
ame appears.
• Once the pilot place sparks, let go of the control knob.
• Turn the control to knob to your desired temperature (lo or hi).
IMPORTANT NOTE
TO TURN THE HEATER OFF
• When lighting the heater for the rst time or if a new cylinder is connected:
◦ Get rid of the air inside the hose. This may take up to a few minutes.
◦ Press and hold control knob for at least 3 minutes instead of 1 minute.
This allows enough time for the air in the hose to pass.
• Turn the variable control knob to the “PILOT” position.
• Lightly press and turn the control knob to the “OFF” position.
• Turn the regulator knob to the “OFF” position.
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TROUBLESHOOTING
Problem Cause Solution
The burner will not light. The burner injector is clogged. Clean the burner injector.
There is low gas supply pressure.C all your gas supplier.
The bur
ff
immediately after ignition.
There is low gas pressure.C all your gas supplier.
The ignition is delayed. The main burner carryover ports are
clogged.
Clean the main burner ports.
There is low gas pressure.C all your gas supplier.
The combustion on the burner is
inadequate.
There is not enough air. Check the air passageways and burners
for dirt and debris, and clean with
compressed air.
The bur
w. The supply hose is bent or twisted. Straighten the hose and perform a leak
test.
There is blockage in the burner
injector.
Clean or replace the burner injector.
The emitter glows uneven. There is blockage in the burner
injector.
Clean or replace the burner injector.
The base is not on a level surface. Place the heater on a level surface.
The gas pressure is low. Replace the cylinder with a new
cylinder.
There is slight smoke and odor
during initial operation.
This is residue from the
manufacturing process.
This will stop after approximately 30
minutes of operation.
There is thick black smoke. There is blockage in the burner.T urn off the heater and let it cool.
Remove the blockage and clean the
inside and outside of the burner.
The heater produces a whistling
noise when the burner is lit.
Air passageways are blocked. Check the minimum installation
clearances and air passageways for
debris.
There is air in the gas line. Operate the burner until the air is
completely purged.
The heater produces a clicking
noise just after the burner is lit
or turned off.
The metal is expanding and
contracting.
This is common with heaters. If noise is
person.
There is a gas odor even when
the control knob is in the OFF
position.
There is a gas leak. Locate and correct the leak
immediately.
The gas control is defective. Replace the gas control.
There is a gas odor during
combustion.
There is foreign matter in the gas or
on the burner ports.
Check the gas passageway and burner.
The heater is burning vapors from
paint or impurities in the air.
Stop storing and using odor causing
products near the heater.
There is gas leaking from the
regulator and hose connection, the
valve and pipe connections, and the
pipes.
Locate and correct the leaks, or contact
your gas supplier.
There is carbon build-up. Ther
r
reen.
Clean the r
reen.
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EASTOAK.COM PYRAMID PATIO HEATER
WARRANTY AND SERVICE
GUARANTEED 3-YEAR WARRANTY
Thank you for choosing East Oak. This product is covered by our company
warranty for up to 3 years from its original purchase date.
CLAIM WARRANTY
If you’d like to claim your product’s warranty, register your new product on our
website at www.eastoak.com/warranty.
support@eastoak.com
eastoak.com
1-833-EAST-OAK (USA)
