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7 Troubleshooting
Please review this list before calling the service agent. It will save your time and money. This list includes
frequent complaints that are not arising from defective workmanship or material usage. Some of the
features described here may not exist in your product.
The refrigerator does not operate.
The plug is not inserted into the socket correctly. >>>Insert the plug into the socket securely.
The fuse of the socket which your refrigerator is connected to or the main fusehave blown out.>>Check the fuse.
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL CONTROL and FLEXI ZONE).
Door has been opened frequently. >>>Do not open and close the door of refrigerator frequently.
Ambient is very humid. >>>Do not install your refrigerator into highly humid places.
Food containing liquid is stored in open containers. >>>Do not store food with liquid content in open containers.
Door of the refrigerator is left ajar. >>>Close the door of the refrigerator.
Thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.
Compressor is not running
Protective thermic of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant
pressure in the cooling system of the refrigerator has not been balanced yet. The refrigeratorwill start running
approximately after 6 minutes. Please call the service agent if the refrigerator does not start up at the end of this period.
The fridge is in defrost cycle. >>>This is normal for a full-automatically defrostingrefrigerator. Defrosting cycle occurs periodically.
The refrigerator is not plugged into the socket. >>>Make sure that the plug is fit into the socket.
Temperature settings are not made correctly. >>>Select the suitable temperature value.
There is a power outage. >>>Refrigerator returns to normal operation when the power restores.
The operation noise increases when the refrigerator is running.
The operating performance of the refrigerator may change due to the changes in the ambient
temperature. It is normal and not a fault.
The refrigerator is running frequently or for a long time.
New product may be wider than the previous one. Larger refrigerators operate for a longer period of time.
The room temperature may be high. >>>It is normal that the product operates for longer periods in hot ambient.
The refrigerator might be plugged in recently or might be loaded with food. >>>When the refrigerator is
plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal.
Large amounts of hot food might be put in the refrigerator recently. >>>Do not put hot food into the refrigerator.
Doors might be opened frequently or left ajar for a long time. >>>The warm air that has entered into the
refrigerator causes the refrigerator to run for longer periods. Do not open the doors frequently.
6 Maintenance and cleaning
Never use gasoline, benzene or similar substances for
cleaning purposes.
We recommend that you unplug the appliance before cleaning.
Never use any sharp abrasive instrument, soap, house
hold cleaner, detergent and wax polish for cleaning.
Use lukewarm water to clean the cabinet of your
refrigerator and wipe it dry.
Use a damp cloth wrung out in a solution of one
teaspoon of bicarbonate of soda to one pint of water
to clean the interior and wipe it dry.
Make sure that no water enters the lamp housing and
other electrical items.
If your refrigerator is not going to be used for a long
period of time, unplug the power cable, remove all
food, clean it and leave the door ajar.
Check door seals regularly to ensure they are clean and
free from food particles.
Never use cleaning agents or water that contain chlorine
to clean the outer surfaces and chromium coated parts
of the product. Chlorine causes corrosion on such metal
surfaces.
Do not use sharp, abrasive tools,soap, household
cleaning agents,detergents, kerosene, fuel oil, varnish
etc. to prevent removal and deformation of the prints
on the plastic part. Use lukewarm water and a soft cloth
for cleaning and then wipe it dry.
Protection of plastic surfaces
Do not put the liquid oils or oil-cooked meals in your
refrigerator in unsealed containers as they damage the
plastic surfaces of your refrigerator. In case of spilling or
smearing oil on the plastic surfaces, clean and rinse the
relevant part of the surface at once with warm water.
To remove door racks, remove all the contents and then
simply push the door rack upwards from the base.
EN
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