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25
Answer:
Please make sure the master power switch is on and the battery is
charged.
Question 4:
Why are my pictures sometimes grainy and fuzzy? Is there anything I
can do to improve the picture quality?
Answer:
In a poorly lit environment, the frame rate (shutter speed) drops to allow
for a longer exposure time. The downside of this is that any movement
in the frame, or of the hand holding the camera, can result in greater
blur. Furthermore, the camera sensor will soften the edges in low light
to counteract the darkness by reducing the image noise. This too can
sometimes result in a blurred picture. Try to improve the lighting to get
better results.
Question 5:
Why are the videos grainy and fuzzy when viewing on the computer screen?
Answer:
Please check if the video player of your computer is set to display the
actual resolution and scale of your videos. Viewing the videos on a
enlarged screen will result in a poor display quality.
Also, you can set the video resolution of Kidizoom
®
Smartwatch DX
to 320 X 240. The video quality of this option is better than 160 X 120.
Question 6:
Can you delete a group of pictures at one time, or do they have to be
deleted one at a time on the camera?
Answer:
If you connect Kidizoom
®
Smartwatch DX to your computer and access
it as an external drive, you can select multiple pictures to delete at any one
time.
Question 7:
If you accidentally delete the pictures by reformatting, is there any way
to get them back?
Answer:
Unfortunately, if you delete the pictures by formatting the internal
storage memory, there’s no way to retrieve them. There is third party
software that can help recover deleted data from storage, but we do not
recommend using this.
FREQUENTLY ASKED QUESTIONS
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