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32
Problem
Ice maker is not
making enough
ice.
Ice maker will not
stop making ice.
Ice maker is not
separating the
ice cubes.
Ice has bad odor
and taste.
Automatic Ice Maker
Cause Correction
• Ice makeris producinglessicethan you
expect.
• Freezer is not cold enough.
• Household water line valve is not completely
open.
• Check to see if water dispenser is dispensing
slower than normal.
• Icemakerwiresignalarmisbeinghelddown
bysomeiteminthe freezer.
• Ice cubes are not being used frequently
enough.
• Ice cubes are hollow or smaller than normal.
• Ice has picked up odor or flavor from strong
food stored in refrigerator or freezer.
• Water running to ice maker has poor taste or
odor.
• Ice notused frequently enough.
• Ice maker should produce approximately 4-5 pounds of ice every 24
hours. Rapid Ice should produce up to 6 pounds of ice every 24
hours.
• See Problem section Temperatures Are Too Warm.
• Turn on household water line valve.
• If it is, replace the ice & water filter cartridge.
• Move item and release wire signal arm. Remove any ice cubes
frozen together over wire signal arm.
• Remove and shake ice bin to separate cubes.
• The ice & water filter cartridge may be clogged. Replace filter
cartridge.
• Cover foods tightly. Discard stale ice. Ice maker will produce fresh
supply.
• Add filter to water supply line. Consult a water purifying company.
• Discard stale ice.
Ice Dispenser
Problem Cause Correction
Dispenser will not • Water supply is not connected.
dispense ice. • Ice storage container is empty.
Ice dispenser is
jammed.
Dispenser will not
dispense water.
• Freezer temperature is set too warm.
• Household water line valve is not open.
• Freezer door is not closed.
• Ice dispensing arm has been held in for more
than 4-5 minutes.
• Ice has melted and frozen around auger due
to infrequent use, temperature fluctuations,
and/or power outages.
• Ice cubes are jammed between ice maker
and back of ice container.
• Ice cubes are frozen together.
• Ice cubes are hollow or smaller than normal.
• Watersupplyisnotconnected.
• Householdwaterlinevalveisnotopen.
• Freezer door is not closed.
• Ice &water filter cartridge is clogged.
• Front filter not fully installed, if equipped
• Connect water supply (see page 8).
• When the first supply of ice is dropped into the container, the
dispenser should operate.
• Turn freezer control to a higher setting so that ice cubes will be
made. When first supply of ice is made, dispenser should operate.
• Open household water line valve. Allow sufficient time for the ice to
be made. When ice is made, the dispenser should operate.
• Ensure freezer door is closed.
• Motor is overloaded. Motor overload protector will reset in
approximately 3 minutes. Ice can then be dispensed.
• Remove ice container, thaw, and empty the contents. Clean
container, wipe dry, and replace in proper position. When new ice is
made, dispenser should operate.
• Remove ice cubes that are jamming the dispenser.
• Use the dispenser often so that cubes do not freeze together.
• The ice & water filter cartridge could be clogged. Replace the filter
cartridge. Dispensing system operates best at 20-100 psi water
pressure. Well water pressures should fail within this range.
• Connect water supply (see page 8).
• Open household water line valve. See Problem section Ice Maker Is
Not Making Ice.
• Ensure that freezer door is closed.
• Replace filter cartridge.
• Push filter in until you hear a "click." Filter should be flush with
cabinet.
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