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30
BeforeYouCall...
If you experience a problem with your refrigerator or notice a product behavior or
condition you do not understand, you can usually avoid a call to your service
representative by referring to this section for an answer. Beginning with the following
table, this information includes common problems, causes, and suggested solutions.
RunningYour Refrigerator
Problem Cause Correction
Compressordoesnot run.
Refrigeratorrunstoo muchortoo
long.
• Cooling system is turned Off.
• Refrigerator is in defrost cycle.
• Plug at wall outlet is disconnected.
• House fuse blown or tripped circuit
breaker.
• Power outage.
• Room or outside weather is hot.
• Refrigerator has recently been
disconnected for a period of time.
• Automatic ice maker is operating.
• Doorsareopenedtoofrequentlyortoo
long.
• Refrigerator/freezerdoormaybe
slightlyopen.
• Freezercontrolissettoocold(control
foundinfreshfoodsection).
• Freshfood/freezergasketis dirty,
worn,cracked,or poorlyfitted.
• Turn cooling system On. See page 15for location of
cooling system On/Off button.
• This is normal for a fully automatic defrost refrigerator.
The defrost cycIe occurs periodically, tasting about 30
minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
• Check house lights. Call local Electric Company.
• it's normal for the refrigerator to work longer under these
conditions.
• it takes 8-12 hours for the refrigerator to cool down
completely.
• ice maker operation causes refrigerator to run slightly
more.
• Warm air entering the refrigerator causes it to run more.
Open doors less often.
• Ensure refrigerator is levet. Keep food and containers
from blocking door. See Problem section Opening/
Closing of Doors/Drawers.
• Set freezer control to warmer setting until refrigerator
temperature is satisfactory. Allow 24 hours for
temperature to stabilize.
• Clean or change gasket. Leaks in door seal will cause
refrigerator to run longer in order to maintain desired
temperatures.
Compressor does not run. • Electronic control system keeps the • This is normal. Refrigerator goes on and off to keep
refrigerator at a constant temperature, temperature constant.
Digital temperature displays are • Electronic control system has detected • Call your Sears service representative, who can interpret
flashing, a performance problem, any messages or number codes flashing on the digital
displays.
TemperaturesAre Too Cold
Problem Cause Correction
Freezer temperature too cold. • Freezer control is set too cold. • Set freezer control to a warmer setting. Allow 24 hours for
Refrigerator temperature is temperature to stabilize.
satisfactory.
Refrigerator temperature too cold. • Refrigerator control is set too cold. • Set refrigerator control to a warmer setting. Allow 24
Freezer temperature is hours for temperature to stabilize.
satisfactory.
Food stored in drawers freezes. • Refrigerator control is set too cold. • See solution above.
Food stored in Meat Keeper • Meat Keeper temperature control is • Adjust Meat Keeper temperature control to a lower
freezes (some models), set too cold. setting. Meat should be stored at a temperature just
below the freezing point for maximum fresh storage time.
it is normal for ice crystals to form due to the moisture
content of meat.
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