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Multiple sheets of paper are fed into the printer at the same time.
Solutions
See the following to prevent multiple sheets of paper being fed into the printer at the same time.
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“Several Sheets of Paper are Fed at a Time” on page 127
Paper Is Smeared or Scued
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following causes can be considered.
Paper is loaded incorrectly.
Solutions
When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the
paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
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“Loading Paper” on page 31
The paper path is smeared.
Solutions
When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the
paper path.
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“Cleaning the Paper Path for Ink Smears” on page 102
The paper is curled.
Solutions
Place the paper on a at surface to check if it is curled. If it is, atten it.
The print head is rubbing the surface of the paper.
Solutions
When printing on thick paper, the print head is close to the printing surface and the paper may be
scued. In this case, enable the reduce scu setting. If you enable this setting, print quality may decline or
printing may slow down.
❏ Control panel
Select Settings > General Settings > Printer Settings, and then enable ick Paper.
Solving Problems
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Printing, Copying, and Scanning Quality is Poor
>
Print Quality is Poor
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