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Items Operation Error Messages
Checking the folder to
save
Check the network path of the shared folder. Communication error. Check the Wi-Fi/
network connection.
Checking the le name Check if there is a le with the same name as the
le
you want to save in the folder.
The le name is already in use. Rename
the
le
and scan again.
Writing the le Write a new le. Scanned le(s) are too large. Only XX
page(s) have been sent. Check if the
destination has enough space.
Saving the Scanned Images Takes a Long Time
It takes a long time for the name resolution to correspond to the "Domain Name" and the "IP
Address".
Solutions
Check the following points.
❏ Make sure the DNS setting is correct.
❏ Make sure each DNS setting is correct when checking the Web Cong.
❏ Make sure the DNS domain name is correct.
Cannot Operate the Printer as Expected
Operations are Slow
Printing Is Too Slow
e
following causes can be considered.
Unnecessary applications are running.
Solutions
Close any unnecessary applications on your computer or smart device.
The print quality is set to high.
Solutions
Lower the quality setting.
Bidirectional printing is disabled.
Solutions
Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏ Windows
Select Bidirectional Printing on the printer driver's More Options tab.
Solving Problems
>
The Printer Does Not Work as Expected
>
Cannot Operate the Printer as Expected
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