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12 13ninjakitchen . co.uk
TROUBLESHOOTING GUIDECARE & MAINTENANCE
WARNING: To reduce the risk of shock and unintended operation,
turn power o and unplug unit before troubleshooting�
CLEANING
1 Separate all parts.
2 Wash all containers in warm, soapy
water with a soft cloth.
• Hand-Washing
Wash cups, lids and blade assembly
in warm, soapy water. Use a
dishwashing utensil with a handle to
avoid direct contact with the blades.
Exercise care when handling the
blade assembly as the blades are
sharp. Thoroughly rinse and air-dry
all parts.
•
Dishwasher
Cups, lids, and blade assembly are
dishwasher safe. Place the cups, lids
and blade assembly on the top rack
of the dishwasher ONLY. Ensure the
blade assembly and lid are removed
from the cup before placing in the
dishwasher.
• Motor Base
Turn o the unit and unplug
the motor base before cleaning.
Wipe motor base with a clean,
damp cloth.
NEVER directly spray the base
with water or other liquids.
DO NOT use abrasive cloths, pads
or brushes to clean the base, as this
can dull or scratch the surface.
STORING
Wrap the power cord around the cord
wrap on the underside of the motor
base. Store the unit upright and with
the blade assembly attached to the
single-serve cup.
DO NOT store blended or unblended
ingredients in the cup with the blade
assembly attached. Use only the spout
lid when storing blended and unblended
ingredients in the containers.
DO NOT stack items on top of the
cups. Store any remaining attachments
alongside the unit or in a cupboard
where they will not be damaged or
create a hazard.
RESETTING THE MOTOR
THERMOSTAT
This unit features a safety system that
prevents damage to the motor and
drive system should you inadvertently
overload it. If the unit is overloaded,
the motor will be temporarily disabled.
Should this occur, follow the reset
procedure below.
1 Unplug the unit from the socket.
2 Allow the unit to cool for
approximately 15 minutes.
3
Remove the container’s lid and blade
assembly. Empty the container and
ensure no ingredients are jamming
the blade assemblies.
IMPORTANT: Ensure that maximum
capacities are not exceeded. This is
the most typical cause of appliance
overload.
Control panel does not illuminate.
• Make sure unit is plugged in. If the unit is powered on and no cup is installed, the unit will
display ‘- -’. The available programs will illuminate after placing a cup on base and rotating it
clockwise until it clicks into place.
Control panel doesn’t turn o.
• Remove cup from base by rotating it anti-clockwise and lifting it up. The display with flash
‘- -’. Unplug the power cord from the electrical socket. If the unit remains plugged in, the
display will time out after 3 minutes of inactivity. Press any button to wake the unit.
Display reads “Er”.
• If the display reads “Er”, unplug the unit from the electrical socket and allow it to cool for 15
minutes. Remove the blade assembly and empty the contents to ensure no ingredients are
jamming the blade assembly.
Doesn’t mix well; ingredients get stuck.
• Using the Auto-iQ® programs is the easiest way to achieve great results. The pulses and
pauses allow the ingredients to settle toward the blade assembly. If ingredients are routinely
getting stuck, adding some liquid will usually help.
• When filling the cup, start with fresh fruit or vegetables then leafy greens or herbs. Next add
liquids or yogurt, then seeds, powders or nut butters. Finally, add ice or frozen ingredients.
Unit moves on worktop while blending.
• Make sure the worktop and feet of the unit are clean and dry. Place the motor base on a
smooth, clean and level surface. Do not place motor base on a rough or unlevel surface as the
suction cup feet will not adhere properly.
Lid or Pro Extractor Blades® Assembly is hard to install on the cup.
• Set the cup on a level surface. Carefully place the lid or blade assembly on the top of the
cup and align the threads so the lid/blade assembly sits flat. Twist clockwise until you have a
tight seal.
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