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Problem solving guide
89
Problem Cause and remedy
An abnormal sound can
be heard when the
microwave oven is op-
erating.
A metal dish has been used during a cooking
programme using microwave power.
Check if there are sparks caused by using metal
dishes (see the requirements specified for crockery
in the section on microwave operation).
The food was covered with aluminium foil during a
programme with microwave power.
If necessary, remove the foil cover.
The rack was used during a programme with
microwave power.
Always use the glass tray for programmes with
microwave power.
The oven has switched
itself off.
To save power, the oven switches off automatically if
a button is not pressed after a certain amount of time
or after a cooking programme has ended.
Switch the oven back on.
Cakes/biscuits are not
cooked properly after
the duration given in the
cooking chart.
A different temperature from the one given in the
recipe was used.
Select the temperature required for the recipe.
The ingredient quantities are different from those
given in the recipe.
Check whether you amended the recipe. The
addition of more liquid or more eggs makes a
moister mix which requires a longer cooking
duration.
The browning is un-
even.
The wrong temperature or shelf level was selected.
There will always be a slight unevenness in
browning. If browning is very uneven, check
whether the correct temperature and shelf level
were selected.
The material or colour of the baking tin is not suitable
for the function selected. Light-coloured, shiny or
thin-walled tins are less suitable. These reflect the
oven's heat, which means that the heat does not
penetrate to the food effectively, resulting in uneven
or poor browning.
Dark matt tins are best for baking.
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