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14
Troubleshooting Guide
Troubleshooting Guide
Symptom Possible Cause Solution
Lights on
Control Unit
don’t illuminate
when turned
ON
• Batteries are not
inserted correctly or
may be flat.
• Check batteries are inserted in the Control Unit
observing the correct polarity.
• Control Unit requires 4 X AA 1.5V Alkaline
batteries (not supplied). DO NOT use
rechargeable batteries.
Low battery
voltage
warning (red
light) on the
Control Unit
• Batteries low. • Replace all 4 batteries. DO NOT use rechargeable
batteries.
False alarm up
to 1/2 minute
from activating
• Sensor pad is out of
order.
• Cable is connected
to monitor’s blocked
socket.
• Connect one sensor pad and lay the baby in the
cot for 1 minute. If the alarm does not activate,
the sensor pad is in order. If the alarm activates,
disconnect and place the sensor pad aside.
• Connect the other sensor pad and repeat steps
above.
• Do not connect any cables to the blocked socket
(only to “SENSOR” socket).
False alarm
after 1/2
minute from
activating
• The mattress is not
touching the sensor
pads.
• The mattress is raised
(there is an object near
the sensor pads).
• Incorrect sensor
conguration
• The compositions of
some cot mattresses
may not conduct
vibrations associated
with babies breathing
movement and may
not be suitable with
Babaysense7.
Do not use Babysense7
with a memory foam
mattress.
• Make sure the mattress is in contact with the
sensor pads.
• Make sure that there are no objects next to the
sensor pads.
• Connect according to instructions.
• It is important to use only one sensor pad when
the baby is young and is not crawling yet.
• It is important to make sure that two sensor pads
are used when the baby is moving around.
• Make sure the sensors are placed underneath
baby’s location in cot.
• Place extra plywood under the sensor pad so that
the sensor pad and the mattress will be tightly
pressed together.
Delayed alarms
while taking the
baby out of the
cot
• Performance test is not
correct.
• Do not conduct a performance test by picking
up the baby out of cot and waiting for the alarm
to sound. Kindly conduct performance test
according to guidance on page 10.
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