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Before You Call
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided with the
problem listed:
Problem Solution
Oven control panel beeps and
displays any F or E code error.
Poor baking results
Appliance is not level
Oven control has detected a fault or error condition. Press STOP to clear the error
code. Try bake or broil function. If the F or E code error repeats, turn off power to
appliance, wait 5 minutes and then repower appliance. Set clock with correct time of
day. Try bake or broil function again. If fault recurs, press STOP to clear.
Many factors effect baking results. Use proper oven rack position. Center food in the
oven and space pans to allow air to circulate. Preheat oven to the set temperature
before placing food in the oven. Try adjusting the recipe's recommended temperature
or baking time. See "Adjusting Oven Temperatures" on page 32 if you feel the oven is
too hot or cold.
Cannot move appliance easily.
Appliance must be accessible for
service.
Oven does not operate.
• Be sure floor is level, strong and stable enough to adequately support range. If floor is
sagging or sloping, contact a carpenter to correct the situation.
• Poor installation. Place oven rack in center of oven and place a level on the oven rack.
Adjust leveling legs at base of appliance until the rack is level.
• Kitchen cabinet alignment may make range appear not level. Be sure cabinets are
square and have sufficient room for appliance clearance.
• Cabinets not square or are built in too tightly. Contact builder or installer to make
appliance accessible.
• Carpet interferes with appliance. Provide sufficient space so appliance can be lifted
over carpet.
• The time of day is not set. The oven clock must first be set in order to operate the oven.
• Be sure oven controls are set properly. See "Setting The Clock" on page 17 and review
instructions for the desired cooking function in this manual.
• Service wiring is not complete.
Flames inside oven or smoking from * Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity. Wipe
oven vent. up excessive spills before starting oven. If flames or excessive smoke are present when
using broil, see "Setting Broil" on page 24.
Self clean does not work. * Oven control not set properly. Review "Self Clean" on page 33.
Soil not completely removed after * Self Clean was interrupted. Review instructions in "Self Clean" section on page 33.
self clean.
Oven racks discolored or do not
slide easily.
• Excessive spills on oven bottom. Clean before starting self clean.
Failure to clean soil from the oven frame, the door liner outside the oven door gasket,
and the small area at the front center of the oven bottom. These areas are not in the
self-cleaning area, but they get hot enough to burn on residue. Clean these areas
before starting the self-cleaning cycle. Burned-on residue can be cleaned with a stiff
nylon brush and water or a nylon scrubber. Be careful not to damage the oven gasket.
• Oven racks left in oven cavity during self clean. Always remove oven racks from oven
cavity before starting a self-clean cycle. Clean using a mild abrasive cleaner following
manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
41
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