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11
The unit emits an unusual smell or smoke (e.g. smoke, ames or burning).
Immediately turn off unit and disconnect power supply. Then contact your local
service center or authorized distributor service center for resolution.
Other Information
FAQ
When the NCCO Reactor has operated for 11,000 hours, ‘nC’ displays on Display Screen
as a reminder to check the status of NCCO Reactor.
When ‘nC’ displays at Display Screen, under Power-Off state but without disconnecting
power supply, long press the ON/OFF Button for 10 seconds, where a ‘Da’ sound should
be heard from the unit. Then, press the Air Speed Increase Button. ‘nF’ will display at the
Display Screen for 3 seconds to exit reminding mode. Next, turn on the unit for normal
operation.
When the HEPA Filter has operated for 3,000 hours, ‘HP’ displays at Display Screen as a
reminder to check whether the HEPA Filter needs to be replaced.
When ‘HP’ displays on the Display Screen, under Power-Off state but without disconnecting
power supply, long press the ON/OFF Button for 10 seconds, where a ‘Da’ sound should be
heard from the unit. Then, press the Air Speed Reduce Button. ‘HF’ will display on the Display
Screen for 3 seconds to exit reminding mode. Next, turn on the unit for normal operation.
A ‘Di·Di·Di·Di’ sound is heard from the unit and the unit is not operational.
Please check if lters have been properly installed. If not, please re-install them.
Can the HEPA Filter be washed?
No, the HEPA Filter is made of composite material and washing will seriously affect
its purication capacity.
Air quality still has not improved even after operating for a long period of time.
When the unit is being used in a highly polluted area, the treatment process will take
a long time. Continue operating the unit in high airow mode until pollution
is reduced.
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