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The Problem Solver
Professiona! Outdoor Grills & Cooktops
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
GRILL WON'T LIGHT
WHEN THE KNOB
IS TURNED
BURNER FLAME IS
YELLOW OR ORANGE
IN CONJUNCTION
WITH THE ODOR
OF GAS
LOW HEAT WITH
CONTROL KNOB IN
THE HI POSITION
ROTISSERIE BURNER
WON'T LIGHT
THE GRILL BURNER
WILL NOT SIT LEVEL
INSIDE THE GRILL BOX
CONTINUOUS SPARKING
GRILL (FREE-STANDING
MODELS) IS DIFFICULT
TO MOVE OR HAS
SQUEAKY WHEELS
Check to see if other burners on the unit operate.
Removethe grill grate and the heat diffuser,and observe the igniter tip.
You should see a spark jump across the tips of the igniter when the
knob is pushed in. If there is a spark, then check to ensure there is gas
supplied to the unit and the valve is open on the LPtank models.
Use a match to light the burner. (Seethe Tolight the gril! section).
Visuallg check the electrode and wire while pushing in the appropriate
control knob. The onlg place a spark should appear is between the
electrode tips. Ifthe electrode or wire leaks voltage, remove and replace.
Purge the gas line of ang air bg opening the valves until the sound of
flowing gas is heard.
Check the orifice and burner inlet for blockage.
Inspect the igniter tip to make sure it is clean and free from debris.
Clean the area. Readjust for 1/4" gap between the electrode tips.
Check the burner inlet for obstructions.
Check the air shutter for proper adjustment.
(Seethe Installation Instructions).
Placement of the grill or cooktop is important for proper burner
operation. Do not place the grill or cooktop in a dustg or windg area.
Inspect the fuel hose to ensure it is not bent or kinked.
Adequate gas supplg mag not be available. Check to make sure there
is gas in the LPtank (if included).
If it is onlg one burner that appears low, the burner or burner orifice
mag need cleaning.
The air shutter mag need adjustment.
Preheat the grill for 15 minutes with the hood closed.
Be sure to depress the control knob for !0 seconds to allow the safetg
valve to engage.
Check for a spark at the igniter.
Use a match to light the burner.
The burner mag be upside down. Rotate the burner 180° and reinstall.
Make sure it is secure and level.
,,The valve is sticking. Turn the control valves to "OFF"and restart.
• The valve is between "OFF"and "LITE."Turn the valve to "LITE/HI"and
release or turn to "OFF" and release.
Lubricate the axle (center of wheel) with a silicone sprag or other
general-purpose lubricant. See the Wheels section in Care and
Cleaning.
30
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