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TROUBLESHOOTING
if you experience
Not cleaning or
removing stains
First try the solutions suggested here to possibly avoid a service call.
Possible Causes
Not using correct cycle for
fabric type.
Not using dispenser or fabric
softener dispenser ball.
Solution
Use a higher soil level cycle option and warmer wash temperature to
improve cleaning.
Use Heavy Duty Heavy and Heavy Duty Regular cycle for tough
cleaning. See the "Cycle Guide" to match your load with the best
cycle.
Use dispenser for chlorine bleach and fabric softener dispenser
ball for fabric softener to avoid staining.
Load dispenser before starting a cycle.
Do not add products directly onto load.
Not selecting Fabric Softener Always select "Yes" when adding fabric softener. Cycles that use
Added-Yes. spray rinsing will add additional water for proper fabric softener dis-
pensing when "Yes" is selected.
Incorrect dispenser Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser.
operation
Fabric Damage Sharp items were in pockets Empty pockets, zip zippers, and snap or hook fasteners before
during wash cycle, washing to avoid snags and tears.
Strings and straps could have Tie all strings and straps before starting wash load.
tangled.
Items may have been damaged Mend rips and broken threads in seams before washing.
before washing.
Fabric damage can occur if the
load is tightly packed.
Liquid chlorine bleach may
have been added incorrectly.
Garment care instructions may
not have been followed.
Odors
Monthly maintenance not done
as recommended.
Using wrong or too much
detergent.
Lid Locked light is on The lid is not closed.
A cycle was stopped or paused
using the Start/Pause/Unlock
button.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than recommended
by manufacturer.
Do not place load items on top of bleach dispenser when loading and
unloading washer.
Always read and follow garment manufacturer's care label instructions.
See the "Cycle Guide" to match your load with the best cycle.
Run the Clean Washer with affresh _'_*cycle after every 30 washes. See
"Washer Care" in "Washer Maintenance."
Unload washer as soon as cycle is complete.
Use only HE detergent. Be sure to measure correctly. Always
follow the manufacturer's directions.
See "Washer Care" section.
Olose the lid. The washer will not start or fill with the lid open.
The washer may still be spinning. The lid will not unlock until the basket has
stopped spinning. This may take several minutes if washing large loads or
heavy fabrics.
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