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19516041504
10/2020
Repairs and After Sales
For product help and advice, repairs, spare parts or
accessories, we’re here to help.
For local repair engineers - 03448 111 606
ROI - 0818 313 413
UK standard local rate applies
ROI local Irish rate applies
For Parts and Accessories visit:
parts.hotpoint.co.uk/shop
Please remember to register your appliance at
www.hotpointservice.co.uk
to activate your 10 year parts guarantee.
How to find your model and serial number:
OUR ADVISORS WILL REQUIRE THE
FOLLOWING INFORMATION:
• name, address and postal
code
• telephone number
• type of malfunction
• date of purchase
• model number
• serial number
• This information can be
found on the data plate
located behind the door.
INFORMATION ON RECYCLING
AND DISPOSAL
As part of our continual commitment towards environmental protection,
we reserve the right to use recycled quality components to reduce costs
for our customers and to minimise materials wastage.
• Disposing of the packaging materials: follow local regulations to allow
for recycling of packaging materials.
• In order to minimise the risk of injury to children, remove the door and
plug, then cut the power supply cord ush with the appliance. Dispose
of these parts separately to prevent the appliance from being connected
to a power supply socket.
SAVE ENERGY AND RESPECT
THE ENVIRONMENT
Wring out all items to eliminate excess water before tumble drying (if
you use a washing machine rst, select a high spin cycle). Doing this will
save time and energy during drying.
Always dry full loads - you save energy: single items or small loads
take longer to dry. Clean the lter after each use to contain energy
consumption costs
DISPOSAL OF OLD ELECTRICAL APPLIANCES
The European Directive 2012/19/EC on Waste Electrical and Electronic Equipment (WEEE) requires that old household electrical
appliances must not be disposed of in the normal unsorted municipal waste stream. Old appliances must be collected separately in
order to optimise the recovery and recycling of the materials they contain and reduce the impact on human health and the environment.
The crossed out “wheeled bin” symbol on the product reminds you of your obligation that when you dispose of the appliance it
must be separately collected. Consumers should contact their local authority or retailer for information concerning the correct
disposal of their old appliance.
Troubleshooting
Before you call the service centre go through the following
troubleshooting suggestions:
PROBLEM: The dryer won’t start.
POSSIBLE CAUSES/SOLUTION:
• The plug is not in the socket or making contact.
• There has been a power failure.
• The fuse has blown. Try to plug another appliance into the socket.
• You are using an extension cord? Try to plug the dryer directly into the
socket.
• The timer knob has not been set properly.
• The start button has not been pressed.
• The start button was pressed with the door open. Make sure the door
is closed before pressing the start button.
PROBLEM: It is taking a long time to dry.
POSSIBLE CAUSES/SOLUTION:
• The lter has not been cleaned.
• The temperature setting is not correct.
• The correct time has not been selected.
• The vent tube or air intake vent is obstructed.
• The items were too wet.
• The dryer was over loaded.
Power consumption
o-mode (Po) - Watts 0.00
left-on mode (Pl) - Watts 0.00
Programs Kg kWh Minutes
Standard cotton*
7 4.08 113
Standard cotton
3.5 2.10 64
Synthetics 3 1.14 40
* This is the reference program for the energy label
and suitable to dry normal wet cotton laundry. This
is the most ecient programme in terms of energy
consumption for drying wet cotton laundry.