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10
5. Troubleshooting
If an errors (s) is indicated on the LCD screen during use and does not disappear after a restart,
please stop using it immediately (do not try to charge or discharge).
If you require any other assitance, please contact EcoFlow Customer Service.
Indicator Problem
USB-A Overload
Protection
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Icon Stays On
Resume normal operation by
removing the electrical device
connected to the USB-A port.
Resume normal operation by
removing the electrical device
connected to the USB-C port.
After the product cools down,
it will resume normal operation
automatically.
Charging can be resumed
automatically after the battery cools
down.
The power supply can be resumed
automatically after the battery cools down.
Charging can be resumed
automatically after battery
temperature rises above 41°F.
The power supply can be resumed
automatically after the battery
temperature rises above 10°F.
Please confirm whether the fan inlet
and outlet are blocked, if not, normal
operation will be resumed automatically
after the product temperature drops.
Normal operation will be resumed
automatically after the product is
used at optimum environmental
temperatures.
Please check if the fan is blocked by
foreign materials.
After the product cools down,
it will resume normal operation
automatically.
Contact EcoFlow Customer Service
Normal operation will be resumed
automatically after you remove the
overloaded device and restart the
product.
Electrical appliances should be used
within rated power.
(Refer to X-Boost instructions
to get more details about power
limitations).
USB-C Overload
Protection
Solution
USB-C High
Temperature Protection
High Temperature
Charge Protection
High Temperature
Discharge Protection
Low Temperature
Charge Protection
Low Temperature
Discharge Protection
AC Output
Overload Protection
AC High
Temperature Protection
AC Low
Temperature Protection
Fan Blockage
Car Charger
Overload Protection
Car Charger High
Temperature Protection
Battery Failure
The product will resume normal
operation automatically after you remove
the device connected to the car charger.
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