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Before you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
Range is not level. Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling legs at base of range until the rack is level. When range is level, cooktop may
appear out of alignment if countertop is not level.
.............................................................................................................................................................................Weak, unstable floor. Be sure floor is level and can adequately support range. If floor is ..............................
sagging or slopping, contact a carpenter to correct the situation.
.....Kitcfieficabifietmisaligfimefitmaymakeiafigeappeartobeufiievei:Besurecabifietsare
square and have sufficient room for range clearance.
Cannot move Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
appliance easily, contact builder or installer to make appliance accessible:
Appliance must .........................................................
be accessible for Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
service, line is hard-plumbed. Have a flexible CS.A international approved metal appliance .............................
connector installed.
Entire range or oven Make sure cord/plug is plugged tightly into outlet.
does not operate. Service wiring is not complete. Call an authorized servicer. ..........................
Electrical power outage. Check house lights to be sure. Call your local electric company for
service.
Cooktop control Cooktop control has detected a fault or error condition. Try turning electrical power supply
displays any E code OFF and back ON to cooktop in order to reset Cooktop ma_n controls. If fault recurs record
error Models B & C fault number and turn power supply to Cooktop ore
only (ex.: E014)
Oven control beeps Electronic control has detected a fault condition. Press STOP/CLEAR to clear the display and
and displays any F stop beeping. Reprogram oven. [f fault recurs, record fault number. Press STOP/CLEAR and
code error (ex.: Fll) call an authorized servicer for assistance.
Oven light does not Replace or tighten bulb. See Changing Oven Light section in this Use & Care Guide.
work. Electrical power outage. Check house lights to be sure. Call your local electric company for service.
Surface unit does
not heat.
No power to the appliance. Check steps under "Entire Range or Oven Does Not Operate" in
this Before you Call checklist.
[ncorrect control setting. Make sure the correct control is on for the surface unit to be used.
Surface units too Incorrect control setting. Make sure the correct control is on for the surface unit to be used.
hot or not hot Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight
enough, cookware. Flat pans heat better than warped pans. Cookware materials and weight of the
material affect heating. Heavy-and medium- weight pans heat evenly. Because lightweight
pans heat unevenly, foods may burn easily.
Drip bowls are Foodswith acids such as tomatoes, if allowed to stand in/on bowls will cause corrosion.
pitting or rusting. Remove and wash drip bowls as soon as _ossible after spillover.
ii
Normal environment. Houses alone sea coast are exposed to salt air. Protect bowls as much
......... as possible from direct exposure to salt air. .....................
Drip bowls turning Bottom surface of cookware extends be'_ond surface elements and touches cooktop surface.
color or distorted This can cause high enough temperatures to discolor the drip bowls. DO NOT use cookware
out of shape, of this type. Pan sizes should be matched to the size of the element. Re )lacement drip
bowls may be purchased from your dealer.
Metalmarks. Sliding or scrapng of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks.
"Cooktop Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.
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