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COMMON FAULTS
Common faults:
Possible reason
Solution
Appliance does
not work:
1. No power or shorted powered
Please charge the machine
2. Dirty water tank is full
Take out the water tank and clean it
3. Roller is blocked by the hair things
Clean the roller
Appliance is weak
in cleaning or
water leakage
1. Water tank is installed in the wrong position
Install the water tank correct
2. Roller is blocked by hair things.
Clean the roller
3. Lower battery
Please charge the appliance
Appliance shakes
terribly:
Roller is not installed well.
Install the roller correct
Appliance could
not be charged:
The adaptor is not collected well.
Please check the adaptor
Clean water does
not come out:
1. No clean water in the clean water tank
Add clean water
2. The water tank is not installed well.
Re-install the water tank correct
TECHNICAL DATA
Voltage: 11.1V DC
Power: 50W
Adaptor input: 100-240V~ 50/60Hz, 0.4A MAX
Adaptor Output: 12.6V 1A, 12.6W
GUARANTEE AND CUSTOMER SERVICE
Before delivery our devices are subjected to rigorous quality control. If, despite all care, damage has occurred
during production or transportation, please return the device to your dealer. In addition to statutory legal
rights, the purchaser has an option to claim under the terms of the following guarantee:
For the purchased device we provide 2 years guarantee, commencing from the day of sale. If you have a
defective product, you can directly go back to the point of purchase.
Defects which arise due to improper handling of the device and malfunctions due to interventions and repairs
by third parties or the fitting of non-original parts are not covered by this guarantee. Always keep your receipt,
without the receipt you can’t claim any form of warranty. Damage caused by not following the instruction
manual, will lead to a void of warranty, if this results in consequential damages then we will not be liable.
Neither can we hold responsible for material damage or personal injury caused by improper use if the
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