Refrigerator
User manual
RT18M*/RT21M*
Free Standing Appliance
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English2
Contents
Contents
Safety information
3
Important safety symbols and precautions: 4
State of California Proposition 65 Warning (US only) 4
Severe warning signs for transportation and site 4
Critical installation warnings 5
Installation cautions 7
Critical usage warnings 7
Usage cautions 10
Cleaning cautions 11
Critical disposal warnings 12
Additional tips for proper usage 13
Installation
14
Refrigerator at a glance 14
Step-by-step installation 15
Operations
28
Feature panel 28
Special features 33
Maintenance
35
Door reversal (applicable models only) 35
Handle and care 50
Cleaning 52
Replacement 52
Troubleshooting
53
General 53
Do you hear abnormal sounds from the refrigerator? 56
Warranty (USA)
58
WARRANTY ON SAMSUNG REFRIGERATOR 58
Warranty Information (CANADA)
60
If your refrigerator needs service 60
Limited Warranty for Original Purchaser 60
Obligation to the Original Owner 60
Exclusions of the Warranty 60
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English 3
Safety information
• Before using your new Samsung Refrigerator, please read this manual thoroughly
to ensure that you know how to operate the features and functions that your new
appliance offers safely and efciently.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory, or mental capabilities, or those who lack experience and knowledge,
unless they have been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety.
• This appliance can be used by children aged 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved. Do not let children play with the
refrigerator. Do not let children clean the refrigerator or perform user maintenance on
the refrigerator without supervision.
• Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur.
It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your appliance.
• Because the following operating instructions cover various models, the characteristics
of your refrigerator may differ slightly from those described in this manual. Not all
warning signs may be applicable. If you have any questions or concerns, contact your
nearest Samsung service center or nd help and information online at www.samsung.
com.
• Refrigerant squirting out of the pipes could ignite or cause an eye injury. When
refrigerant leaks from the pipe, avoid any naked ames and move anything ammable
away from the product and ventilate the room immediately.
- Failing to do so may result in re or explosion.
• It is hazardous for anyone other than an Authorised Service Person to service this
appliance.
WARNING
• R-600a is used as a refrigerant. This product contains ammable gas (Refrigerant
R-600a), contact your local authority in regard to safe disposal of this product.
• In order to avoid the creation of a ammable gas-air mixture if a leak in the
refrigerating circuit occurs, the size of the room in which the appliance may be sited
depends on the amount of refrigerant used. The room must be 35.3 ft³ in size for every
8 g of R-600a refrigerant inside the appliance.
• The installation location should not be exposed to direct sunlight and not placed near
any electric appliance or heat source, e.g. stove, oven or hob, radiator, etc.
• If you use two products side by side, for safety reason, be sure to use certied products
in explosive gas atmospheres.
• Never start up an appliance showing any signs of damage. If in doubt, consult your
dealer.
Safety information
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Safety information
English4
Safety information
Important safety symbols and precautions:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
State of California Proposition 65 Warning (US only)
WARNING : This product contains chemicals known to the State of California to cause
cancer and birth defects or other reproductive harm.
Severe warning signs for transportation and site
WARNING
• When transporting and installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
- Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak
is detected, avoid any naked ames or potential sources of ignition and air the room
in which the appliance is standing for several minutes.
- This appliance contains a small amount of isobutane refrigerant (R-600a), a natural
gas with high environmental compatibility that is, however, also ammable. When
transporting and installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
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Safety information
Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place where it may come in contact
with water.
- Deteriorated insulation on electrical parts may cause an electric shock or re.
• Do not place this refrigerator in direct sunlight or expose it to the heat from stoves,
room heaters, or other appliances.
• Do not plug several appliances into the same multiple power strip. The refrigerator
should always be plugged into its own individual electrical outlet which has a voltage
rating that matches the voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents overloading of house wiring
circuits, which could cause a re hazard from overheated wires.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of re.
• Do not use a power cord that has cracks or abrasion damage along its length or at
either end.
• Do not bend the power cord excessively or place heavy objects on it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy object on the power
cord, insert the power cord between objects, or push the power cord into the space
behind the appliance.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
- This may result in an electric shock or re.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug
rmly and pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, re, and/or electric shock.
• Do not store explosive substances such as aerosol cans with a ammable propellant in
this appliance.
• Do not install this appliance near a heater or ammable material.
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in accordance with the
instructions in this manual before you use it.
• Connect the power plug in the proper position with the cord hanging down.
- If you connect the power plug upside down, the wire can get cut off and cause a re
or electric shock.
• Make sure that the power plug is not crushed or damaged by the back of the
refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the packing materials on his
or her head.
• The appliance must be positioned so that the plug is accessible after installation.
- Failing to do so may result in an electric shock or re due to electric leakage.
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Safety information
English6
Safety information
• Do not install this appliance in a humid, oily or dusty location, in a location exposed to
direct sunlight and water (rain drops).
- Deteriorated insulation of electrical parts may cause an electric shock or re.
• If any dust or water is in the refrigerator, pull out power plug and contact a Samsung
Electronics service center.
- Otherwise there is a risk of re.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with the product, or injury.
• You need to remove all the protective plastic lm before you initially plug the product
in.
• Children should be supervised to ensure that they do not play with the snap rings used
for door adjustment or the water tube clips.
- There is risk of death by suffocation if a child swallows a snap ring or water tube
clip. Keep the snap rings and water tube clips out of children’s reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator before attempting to
investigate or repair any part of the appliance. Power leakages can cause severe
electric shock.
• Never use gas pipes, telephone lines, or other potential lightning attractors as an
electrical ground.
- You must ground the refrigerator to prevent any power leakages or electric shocks
caused by current leakage from the refrigerator.
- Grounding the refrigerator improperly may result in an electric shock, re, explosion,
or problems with the product.
- Improper use of the grounding plug can result in a risk of electric shock. If it is
necessary to use an extension cord, use only a 3-wire extension cord that has a
3-blade grounding plug and a 3-slot receptacle that will accept the plug on the
appliance. The marked rating of the extension cord should be AC 115-120 V, 10 A, or
more. If a grounding adapter is used, make sure the receptacle box is fully grounded.
• Plug the power plug into the wall socket rmly. Do not use a damaged power plug,
damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
• If the power cord is damaged, have it replaced immediately by the manufacturer or one
of its service agents.
• The fuse on the refrigerator must be changed by a qualied technician or service
company.
- Failing to do so may result in an electric shock or personal injury.
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Safety information
Installation cautions
CAUTION
• Allow sufcient space around the refrigerator and install it on a at surface.
- Keep the ventilation space in the appliance enclosure or mounting structure clear of
obstructions.
• After the refrigerator has been installed and turned on, let it stand for 2 hours before
loading it with food.
• It is strongly recommended you have a qualied technician or service company install
the refrigerator.
- Failing to do so may result in an electric shock, re, explosion, problems with the
product, or injury.
• Overloading the refrigerator door may cause the refrigerator to fall, causing physical
injury.
Critical usage warnings
WARNING
• Do not insert the power plug into a wall socket with wet hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and cause personal injury
and/or material damage.
• Do not insert hands, feet, or metal objects (such as chopsticks, etc.) into the bottom or
into the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products stored in the freezer with wet
hands.
- This may cause frostbite.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
• Do not keep volatile or ammable objects or substances (benzene, thinner, propane gas,
alcohol, ether, LP gas, and other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Children should be supervised to ensure that they do not play with the appliance.
- Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet
are necessarily small. Be careful when you open the doors if children are in the area.
• Do not let children hang on the door or door bins. A serious injury may occur.
• Do not let children go inside the refrigerator. They could become trapped.
• Do not store pharmaceutical products, scientic materials, or temperature sensitive
products in the refrigerator.
- Products that require strict temperature controls must not be stored in the
refrigerator.
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Safety information
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Safety information
• Do not place or use electrical appliances inside the refrigerator/freezer, unless they are
of a type recommended by the manufacturer.
• If you smell a burning smell or smoke, pull out power plug immediately and contact a
Samsung Electronics service center.
• If any dust or water is in Refrigerator, pull out power plug and contact your nearest
Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the refrigerator is unattended and
do not let children enter inside the refrigerator.
• Do not allow babies or children go inside a drawer.
- It can cause death from suffocation by entrapment or personal injury.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause personal injury or material
damage.
• Do not spray volatile material such as insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also result in an electric shock, re, or
problems with the product.
• Do not use or place any substances sensitive to temperature such as ammable sprays,
ammable objects, dry ice, medicine, or chemicals near or inside of the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted
candle in the refrigerator for removing bad odours.
- This may result in an electric shock or re.
• Fill the water tank, ice tray and water cubes with potable water only (tap water, mineral
water, or puried water).
- Do not ll the tank with tea, juice or sports drinks. This may damage the refrigerator.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may
result in an electric shock, re, problems with the product, or injury. Do not put a
container lled with water on the appliance.
- If spilled, there is a risk of re or electric shock.
• Do not use mechanical devices or any other means to accelerate the defrosting process,
other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Never stare directly at the UV LED lamp for long periods of time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put fridge shelves in upside down. The shelf stopper, which prevents the shelf
from falling, will not work.
- The shelf could fall and cause a personal injury.
• Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet are
necessarily small. Be careful when you open the doors if children are in the area.
• If a gas leak is detected, avoid any naked ames or potential sources of ignition, and air
the room in which the appliance is standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in explosion or re.
• Use only the LED Lamps provided by the manufacturer or its service agents.
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Safety information
• Bottles should be stored tightly together so that they do not fall out.
• This product is intended only for the storage of food in a domestic environment.
• Do not attempt to repair, disassemble, or modify the refrigerator yourself.
- Unauthorized modications can cause safety problems. To reverse an unauthorized
modication, we will charge the full cost of parts and labor.
• Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.
• If your refrigerator needs to be repaired or reinstalled, contact your nearest Samsung
service center.
- Failing to do so may result in an electric shock, re, problems with the product, or
injury.
• If the interior or exterior LED lamp has gone out, contact your nearest Samsung service
center.
• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately
and contact your Samsung Electronics service center.
- Failing to do so may result in an electric or re hazard.
• Pull the power plug out of the socket before changing the interior lamps of the
refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difculty changing a non-LED light, contact a Samsung service center.
• If the product is equipped with LED lamps, do not disassemble the Lamp Covers and
LED lamps yourself.
- Contact a Samsung service center.
• Plug the power plug into the wall socket rmly.
• Do not use a damaged power plug, damaged power cord or loose wall socket.
- This may result in an electric shock or re.
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Safety information
English10
Safety information
Usage cautions
CAUTION
• Do not re-freeze frozen foods that have thawed completely. Do not place carbonated or
zzy drinks in the freezer compartment. Do not put bottles or glass containers in the
freezer.
- When the contents freeze, the glass may break and cause personal injury.
• Use only the ice maker provided with the refrigerator.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the refrigerator as this can
obstruct free air circulation in the refrigerator compartment.
- Wrap food up properly or place it in airtight containers before putting it into the
refrigerator.
- Do not place glass bottles or carbonated beverages into the freezer. They can freeze
and break. Broken beverage containers can cause injury.
- Please observe maximum storage times and expiration dates of frozen goods.
• Do not place carbonated or zzy drinks in the freezer compartment. Do not put bottles
or glass containers in the freezer compartment.
- When the contents freeze, the glass may break and cause personal injury and
property damage.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd party on this nished appliance
are not covered under Samsung warranty service, nor is Samsung responsible for
safety issues that result from 3rd party modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag, the refrigerator can be over
cooled. If a cooling period lasts too long, the water lter may break and cause water
leakage.
• Wipe excess moisture from the inside and leave the doors open.
- Otherwise, odor and mold may develop.
• If the refrigerator is disconnected from the power supply, you should wait for at least
ve minutes before plugging it back in.
• If the refrigerator is ooded by water, there is a risk of electric shock or re. Pull out
the power plug, and then contact a Samsung Electronics service center as soon as
possible.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or property damage.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral water,
or puried water).
- Do not ll the tank with tea or a sports drink. This may damage the refrigerator.
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Safety information
• Be careful that your ngers do not get
caught in the door or the space between
the door and the door hinge.
• The lamps in the freezer and refrigerator may turn off if the doors of the freezer and
refrigerator are left open for 2 seconds or longer.
- The lamps will turn back on when the doors are closed and opened again.
Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside the refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove bad odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the appliance, unplug the power
plug and contact your nearest Samsung service center.
- Failing to do so may result in an electric shock or re.
• Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades.
Do not use a wet or damp cloth when cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox, Chloride for cleaning.
- They may damage the surface of the appliance and may cause a re.
• Never put ngers or other objects into the dispenser hole.
- It may cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the appliance from the wall socket.
- Failing to do so may result in an electric shock or re.
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Safety information
English12
Safety information
Critical disposal warnings
WARNING
• DANGER: Risk of child entrapment. Before you throw away your old refrigerator or
freezer:
- Take off the doors and door latch.
- Leave the shelves in place so that children cannot easily climb inside.
- Children trapped inside a refrigerator can hurt themselves or suffocate to death.
• Please dispose of the packaging material from this product in an environmentally
friendly manner.
• Ensure that none of the pipes on the back of the refrigerator are damaged prior to
disposal.
• R-600a is used as a refrigerant. This product contains ammable gas (Refrigerant
R-600a), contact your local authority in regard to safe disposal of this product.
• When disposing of this refrigerator, remove the door/door seals and door latch so that
small children or animals cannot become trapped inside. Children should be supervised
to ensure that they do not play with the appliance. If trapped inside, a child may get
hurt or suffocate to death.
- If trapped inside, the child may get hurt or suffocate to death.
• Cyclopentane is used in the insulation. The gases in the insulation material require
a special disposal procedure. Please contact your local authorities in regard to the
environmentally safe disposal of this product.
• Keep all packaging materials well out of the reach of children, as packaging materials
can be dangerous to children.
- If a child places a bag over his or her head, the child could suffocate.
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Safety information
Additional tips for proper usage
• In the event of a power failure, call the local ofce of your electric company and ask
how long the failure is going to last.
- Most power failures that are corrected in an hour or two will not affect your
refrigerator temperatures. However, you should minimize the number of door
openings while the power is off.
- Should the power failure last more than 24 hours, remove and discard all frozen
food.
• The refrigerator might not operate consistently (frozen contents can thaw or
temperatures can become too warm in the frozen food compartment) if sited for an
extended period of time in a location where ambient air temperatures are constantly
below the temperatures for which the appliance is designed.
• Some foods (bananas, etc.) should not be refrigerated. Refrigeration can cause these
foods to deteriorate.
• Your appliance is frost free, which means there is no need to manually defrost your
appliance. This will be carried out automatically.
• Temperature rise during defrosting complies with ISO requirements. If you want to
prevent an undue rise in the temperature of frozen food while the appliance defrosts,
wrap the frozen food in several layers of newspaper.
• Do not re-freeze frozen foods that have thawed completely.
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Installation
Follow these instructions carefully to ensure the proper installation of this refrigerator and
to prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
Refrigerator at a glance
NOTE
The illustrations of the refrigerator and its component parts shown in this manual may
differ from your actual refrigerator and its component parts, depending on the model and
your country.
02
01
05
07
08
09
03
04
06
10
11
01 Control Panel
02 Auto Ice Maker (Optional)
03 Twist Ice Maker (Type A) *
04 Freezer shelf
05 Slide & Reach Pantry *
06 Guard container
07 Refrigerator shelves
08 Vegetable shelf
09 Vegetable Drawer
10 Freezer Guard
11 Refrigerator guard
* applicable models only
Installation
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Installation
Step-by-step installation
STEP 1 Select a site
Select a site that:
• Has a solid, level surface without carpeting or ooring that may obstruct ventilation
• Is away from direct sunlight
• Has adequate room for opening and closing the door
• Is away from any heat sources
• Provides room for maintenance and servicing
• Has a temperature range between 50 °F (10 °C) and 109 °F (43 °C)
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Installation
English16
Installation
Clearance
See the pictures and table below for space requirements for installation.
B
D
C
A
Model RT18* RT21*
Depth "A"
31
7
/8”
(810 mm)
31
7
/8”
(810 mm)
Width “B”
28
3
/4”
(729 mm)
32
7
/8”
(836 mm)
Height “C”
65
3
/4”
(1669 mm)
66
3
/4”
(1694 mm)
Overall Height
“D”
66
3
/4”
(1697 mm)
67
3
/4”
(1722 mm)
03
01
03
05
02
04
Model RT18* RT21*
01 2” (50 mm) 2” (50 mm)
02 121° 121°
03
at least 2”
(50 mm)
at least 2”
(50 mm)
04
44”
(1117 mm)
50
2
/5”
(1280 mm)
05
57
7
/8”
(1470 mm)
59
7
/8”
(1521 mm)
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Installation
STEP 2 Flooring
• The surface you install the refrigerator
on must support a fully loaded
refrigerator. (Approximately 200 lb or
90 kg.)
• To protect the oor, put a large piece
of cardboard along the path to the
refrigerator's nal installation location.
• Once the refrigerator is in its nal
position, do not move it unless
necessary to protect the oor. If you
have to move the refrigerator, place
thick paper or cloth such as old carpets
along the path of movement.
STEP 3 Adjust the levelling legs
Level the refrigerator by manually
adjusting the levelling legs. Turn the
levelling legs clockwise to lower the
position, or turn counter clockwise to raise.
For safety reasons, adjust the front side a
little higher than the rear side.
A
Leave the legs at least (A) mm from the
oor as shown.
• (A) 39 mm for RT18*
• (A) 43 mm for RT21*
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Installation
English18
Installation
STEP 4 Connect the water line (optional)
Connect the water line to the ice maker. For the ice maker to operate properly, a water
pressure of 20-125 psi is required. After you have connected the water line, make sure the
water storage tank inside the refrigerator is properly lled.
CAUTION
Do not reuse an old hose set. Use the new hose sets supplied with your refrigerator only.
• The water line installation is not covered by the Warranty of this product. Read carefully
through these instructions to protect your property and prevent possible damage.
• Banging pipes (water banging in the pipes) can cause damage to the refrigerator, and
lead to water leakage or ooding. If you encounter this problem, contact a plumber for
professional assistance.
• To prevent burns and product damage, do not connect the water line to a hot water
source.
• Do not install the water line in areas where temperatures fall below the freezing point.
• When using any electrical device (such as a motorized drill) during installation, be sure
the device is insulated and properly grounded to prevent electric shock.
• All installations must be in accordance with local plumbing code requirements.
• The water lter must be replaced as instructed by the manufacturer or the retailer.
• To purchase additional water lters, contact the manufacturer or the retailer of the lter.
NOTE
• You can purchase the water line installation kit from your retailer. We recommend using
a kit that contains copper tubing and a 6 mm (
1
/4”) compression nut.
• In an area with low water pressure (below 20 psi), you can install a booster pump to
compensate for the low pressure.
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Installation
To assemble the water line installation kit
A
B
C
1. Shut off the main water source.
2. Insert the pipe clamp (B) and the shut-
off valve (C) into the cold water line (A).
A
B
3. Connect the water line installation kit
(A) to the shut-off valve (B).
To connect the water line to the refrigerator
WARNING
Make sure to connect the water line only to a potable water source.
There are several items you must purchase to complete this connection. You may nd these
items sold as a kit at your local hardware store.
Copper Tubing
•
1
/4” copper tubing
•
1
/4” compression nut (1 pc)
• Ferrule (2 pc)
Plastic Tubing
•
1
/4” plastic tubing Molded end (Bulb)
•
1
/4” compression nut (1 pc)
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Installation
English20
Installation
A
01
02
03 08
04
05
06
07
B
A. Refrigerator
B. Household water supply line
01 Compression nut (
1
/4”) (Not supplied)
02 Ferrule (Not supplied)
03 Copper tubing (Not supplied)
04 Plastic tubing (Assembled)
05 Compression tting (Not supplied)
06 Molded end (Bulb)
07 Compression nut (B) (
1
/4”) (Not
supplied)
08 Plastic tubing (A) (Not supplied)
1. Connect the household water line to the assembled compression tting.
- If you are using copper tubing, slip the compression nut (B) (not supplied) and ferrule
(not supplied) on the copper tubing (not supplied) as shown.
- If you are using plastic tubing (A), insert the molded end (Bulb) of the plastic tubing
(A) into the compression tting.
CAUTION
If you use plastic tubing, (A) do not use it without the molded end (Bulb).
2. Tighten the compression nut (B) onto the compression tting. Do not over-tighten the
compression nut (B).
3. Turn the water on and check for any leakage. If you nd water drops or leakage in
the connection areas, turn off the main water supply. Check the connections and, if
necessary, tighten.
4. After you turn on the refrigerator, let the ice maker makes ice for 1 to 2 days. Over that
period of time, throw out the rst 1 or 2 buckets of ice the ice maker makes to ensure
all impurities have been removed from the water line.
NOTE
• If you have to repair or disassemble the water line, cut off
1
/4“ of the plastic tubing to
make sure you get a snug, leak-free connection.
• Leaving the water line disconnected may cause the water valve to produce a buzzing
sound over time.
• If water is not supplied to the refrigerator, make sure to turn the ice maker off.
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English 21
Installation
Installing a Water Filter (optional)
The water lter and the water lter installation kit containing necessary parts illustrated
in this section are not provided. You must purchase the water lter and the water lter
installation kit at a local Samsung service center.
To connect to the water supply line
01
02
03
07
06
05
04
09
10
08
01 Cold water line
02 Pipe clamp
03 Plastic line
04 Compression nut
05 Compression sleeve
06 Packing nut
07 Shut off valve
08 Filter cartridge
09 Cartridge holder
10 Cut vertically by 90 degrees
1. Shut off the main water line and turn the ice maker off.
2. Locate the nearest cold potable water line.
3. Follow the instructions mentioned in the water lter installation kit.
4. After connecting the water line to the inlet of the cartridge holder with the plastic line
fully inserted, insert and tighten the lter cartridge.
5. Turn on the water line and ush 11 liters of water (approximately 6 minutes) through
the lter before use.
CAUTION
• The water line must be connected
outside of the refrigerator.
• Do not use copper lines.
• If cutting the tubing for resizing, make
sure the ends of the tubing are vertically
clean cut.
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Installation
English22
Installation
To connect the water line to the refrigerator
01
02
04
03
01 Cartridge holder
02 Plastic clip
03 Plastic line
04 Filter cartridge
1. Connect the plastic line from the rear of the refrigerator to the outlet of the cartridge
holder until the plastic line is fully inserted.
2. Clamp both ends of the cartridge holder using the plastic clips.
3. Turn the water line on and check for leaks.
CAUTION
• Use only potable water.
• The lter cartridge is not provided. You must purchase it at a local Samsung service
center.
• When moving the refrigerator for line connection, use caution so that you don't step on
the power cord or water line (for the ice maker).
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English 23
Installation
STEP 5 Unpack and put accessories in place
The accessories that ship with this refrigerator are properly packed for transportation and
safety reasons. Unpack those accessories and put them in place.
Door guards
There are four door guards provided with
the product. Insert two door guards each to
the freezer and the fridge.
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Installation
English24
Installation
STEP 6 Install the Auto Ice Maker (optional)
To purchase a new auto ice maker (part type : RA-TIMO63PP/AA), visit the Samsung
website (www.samsung.com) or contact your retailer.
Ice maker kit
Ice maker Ice bucket
Tools required (not provided)
Phillips screwdriver
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English 25
Installation
To install the ice maker kit
WARNING
To prevent electrical shock, make sure the refrigerator is turned off before installation.
1. See the gure on the left, and then
locate the cover on the inner upper
corner of the main unit.
2. Remove the screws (x2) from the cover,
and then remove the cover by pulling it
to the front.
3. Connect the wire connector of the ice
maker to the socket (marked in the
gure) on the main unit. Make sure the
connector is fully inserted to prevent
system failure.
4. Insert the ice maker into the front side
of the 2 grommets as shown. Then, push
the ice maker inwards to the end. To
prevent deviation of the ice maker, make
sure the ice maker ts into position.
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Installation
English26
Installation
5. Tighten the provided screws (x2) to
attach the ice maker rmly to the
refrigerator.
- Make sure the screw holes are
aligned with each other before
tightening the screws.
A
6. Put the ice bucket on the shelf as shown.
By design, the ice bucket is supposed to
sit behind the ice maker. Otherwise, the
ice cubes from the ice maker will not
collect in the bucket as intended.
7. When installation is complete, turn the
refrigerator on, and then press Test
Switch (A) on the ice maker to check
if the ice maker operates and supplies
water for the ice tray normally.
CAUTION
• If you don’t intend to use the ice maker, or if you are going for a business trip or
vacation, turn off the ice maker.
• Do not turn the ice maker on without the ice bucket in place. The ice cubes produced by
the ice maker will drop into and scatter through out the freezer.
• Noises may occur when the ice maker is making ice or being supplied with water, or
when ice cubes drop into the ice bucket. However, this is not a system failure. When the
ice bucket is full, none of these noises will occur.
• The rst time you use the ice maker, or after you have replaced the water lter, the ice
made by the ice maker may have a carbon residue. If this happens, discard the rst full
load of ice. Note that the carbon residue is harmless to humans.
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English 27
Installation
STEP 7 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest setting, and wait for about an hour. Then, the freezer
should be slightly chilled, and the motor should be running smoothly.
4. Wait until the refrigerator reaches the set temperature. The refrigerator is now ready
for use.
STEP 8 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from the
wall or the cabinet.
• The refrigerator is level and is sitting rmly on the oor.
• The door opens and closes freely, and the interior light turns on automatically when you
open the door.
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English28
Operations
Feature panel
Type A
01 0405 05
02 03
Type B
01 0405 05
02 03
01 Power Freeze /
Ice Maker (applicable models only)
02 Freezer / Freezer Convert
03 Fridge / Fridge On/Off 04 Power Cool
05 Sabbath mode
Operations
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English 29
Operations
01 Power Freeze / Ice Maker (applicable models only)
Power Freeze
Power Freeze speeds up the freezing process at maximum fan speed.
The freezer keeps running at full speed for several hours and then
returns to the previous temperature.
• To activate Power Freeze, press and hold Power Freeze for 3
seconds (Type A), or press and release Power Freeze within 3
seconds (Type B). The corresponding indicator (
) lights up, and
the refrigerator will speed up the freezing process for you.
• For Type B, do not hold down Power Freeze for 3 seconds or more.
This will activate the ice maker, not Power Freeze.
• To deactivate, press and hold Power Freeze for 3 seconds (Type A),
or press and release Power Freeze within 3 seconds (Type B). The
freezer returns to the previous temperature setting.
• To freeze large amounts of food, activate Power Freeze for at least
20 hours before putting food in the freezer.
• The freezer keeps running at full speed for 50 hours and then
returns to the previous temperature.
NOTE
Using Power Freeze increases power consumption. Make sure you
turn it off and have the Freezer return to its previous temperature if
you no longer need Power Freeze on.
Ice Maker
(applicable
models only)
By default, the refrigerator is set to make ice with the ice maker
indicator on.
To disable this function, press and hold Ice Maker for 3 seconds.
We recommend disabling the function in the following cases:
• The ice bucket is already full of ice.
• You want to decrease power consumption.
• When removing the ice maker while it is operating, the ice maker
automatically turns off, and the ice maker button (holding down
Power Freeze) will be disabled.
• If reattaching the removed ice maker while the refrigerator is on,
the ice maker automatically turns on.
02 Freezer / Freezer Convert (3 sec)
Freezer
The Freezer button can be used to set the freezer temperature.
CAUTION
• To prevent system failure or food spoiling, do not set the
temperature to Colder in summer (when temperatures are above
95 °F (35 °C)).
• Do not store glass bottles containing liquid in the freezer. Glass
bottles will crack or break into pieces when the liquid freezes.
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Operations
English30
Operations
Freezer Convert
You can use the freezer as a freezer only, set the entire refrigerator
including the freezer to Fridge mode, or turn off the freezer.
To change the default freezer mode, press and hold Freezer Convert
for 3 seconds to enter the selection mode. Then, press Freezer Convert
to select a desired mode.
The mode changes in this sequence: Fridge Off Freezer, then back
to Fridge.
• If you select Fridge, the fridge indicator turns on. The freezer will
operate in Fridge mode with refrigerator temperatures (above
freezing). Power Freeze will be deactivated if active, and Ice On
will turn off if enabled.
• If you select Off, the Off indicator turns on. The freezer will be
turned off.
• If you switch to Fridge or Off mode, the ice maker automatically
turns off after 15 seconds. Empty the ice bucket before you select
these modes.
• If you select Freezer, the freezer temperature indicators turn on
and the freezer will operate as a freezer (with temperatures below
freezing).
• If you switch back to Freezer mode from Fridge or Off mode, the
ice maker automatically turns on.
Your changes will be set and activated after 10 seconds. To cancel or
change the mode again, press and hold Freezer Convert again for 3
seconds. Then, follow the instructions above.
NOTE
• If you press and hold Freezer Convert for 3 seconds in other
modes, the refrigerator switches to selection mode where you can
press Freezer Convert to select a different mode.
• When the fridge or the freezer is set to Off mode, the temperature
of the fridge or the freezer remains under 59 °F (15 °C) to prevent
mold and odors. The refrigerator will use less electricity.
• The fridge and the freezer cannot be powered off independently.
• Do not store food or beverages in the refrigerator when the
refrigeration or freezer functions are set to 'Off mode'. 59 °F (15 °C)
is not cool enough to prevent spoilage.
WARNING
• Do not put glass bottles containing liquid in the freezer. When you cancel Freezer
Convert and the freezer returns to freezer mode, the liquid in the glass bottles will
freeze which can cause the glass bottles to break or burst in the freezer.
• Make sure to remove frozen foods from the freezer before you use Freezer Convert to
convert the freezer to Fridge mode. Frozen foods will melt and spoil as the temperature
increases.
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English 31
Operations
• Make sure to remove chilled foods from the freezer before using Freezer Convert
to change the freezer to Freezer mode. Chilled foods may freeze as the temperature
decreases.
NOTE
If you want to use Freezer Convert, we strongly recommend that you use plastic containers
to store food, especially vegetables.
03 Fridge / Fridge On/Off (3 sec)
Fridge
To adjust the fridge temperature, press Fridge to select the
corresponding temperature.
CAUTION
• In winter, do not set the temperature control to Coldest. This may
cause problems with the cooling performance.
• In summer, do not set the temperature control to Colder. This may
also cause problems with the cooling performance.
Fridge On/Off
Press and hold Fridge for 3 seconds to select Fridge On/Off. The
temperature indicator will turn off and the Fridge On/Off indicator will
turn on.
NOTE
• In Fridge On/Off mode, the temperature of the fridge or freezer
remains under 59 °F (15 °C) to prevent mold and odors. The
refrigerator uses less electricity.
• Do not store food or beverages in the refrigerator when the
refrigeration or freezer functions are set to 'Off mode'. 59 °F (15 °C)
is not cool enough to prevent spoilage.
04 Power Cool (3 sec)
Power Cool
Power Cool speeds up the cooling process at maximum fan speed. The
fridge keeps running at full speed for several hours and then returns
to the previous temperature.
• To activate Power Cool, press and hold Power Cool for 3 seconds.
The corresponding indicator (
) lights up, and the refrigerator will
speed up the cooling process for you.
• To deactivate Power Cool, press and hold Power Cool again for 3
seconds. The fridge returns to the previous temperature setting.
• To cool large amounts of food completely, make sure you have
activated Power Cool at least 24 hours in advance.
NOTE
Using Power Cool increases power consumption. Make sure you turn
it off and have the Fridge return to its previous temperature if you no
longer need Power Cool on.
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Operations
English32
Operations
Cooling Off
mode
North American (US, Canada) Models Only
Cooling Off mode (also called Shop mode), is designed for use by
retailers when they are displaying refrigerators on the shop oor.
In Cooling Off mode, the refrigerator’s fan motor and lights work
normally, but the compressors do not run, and the refrigerator and
freezer do not get cold.
• To start Cooling Off mode, press and hold Power Freeze, Freezer
and Fridge simultaneously for 5 seconds during normal operation.
The refrigerator chime sounds and the temperature LEDs will light
up sequentially from left LED to right LED.
• To cancel Cooling Off mode, press and hold Power Freeze, Freezer
and Fridge simultaneously again for 5 seconds.
05 Sabbath mode
The Sabbath mode stays active for 85 hours once it is activated. After that, it will be
deactivated automatically.
• To activate, press and hold
Power Freeze and Power Cool simultaneously for 5 seconds
to enter Sabbath mode. The refrigerator will operate in Sabbath mode where the
buttons, display, and the room lamps are controlled by Sabbath mode.
• To deactivate, press and hold the buttons again for 5 seconds to exit Sabbath mode.
NOTE
Even after the refrigerator powers off and restarts, the Sabbath mode remains active. To
exit Sabbath mode, you must deactivate it.
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English 33
Operations
Special features
Your refrigerator and its special functions may differ from the images and functions
presented in this section depending on your model and country.
Ice making (applicable models only)
Twist ice maker
A
1. Open the freezer door, and slide open
the ice tray.
2.
Fill the tray with water up to the
maximum level (A) marked on the inner
rear of the tray.
3. Slide the tray back into position.
NOTE
The ice making time depends on your
temperature settings.
NOTE
• Make sure the ice bucket is in place
under the ice tray.
• To dispense the ice cubes, turn the
handle of the bin to the right to empty
half of the ice cubes into the bin. Then,
turn it to the left to empty the other
half.
• Take out the bin by slightly twisting and
pulling to the front.
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Operations
English34
Operations
Auto ice maker (applicable models only)
For rst-time use
• Let the ice maker make ice for 1-2 days.
• Discard the rst 1-2 buckets of ice to remove impurities in the water supply system.
• When the upper ice tray is full, use the lower ice tray.
A
If the auto ice maker does not make ice,
remove the ice bucket and press Test
Switch (A) to check if the auto ice maker
operates properly.
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English 35
Maintenance
Door reversal (applicable models only)
The door reversal process must be performed by Samsung-approved servicing personnel
at your own expense. Door reversal is not covered by your warranty.
WARNING
• Door reversal failure or property damage caused by unauthorized servicers is not
covered by your warranty.
• Make sure that the refrigerator is disconnected from the power source before reversing
the doors.
• After reversing the door, wait at least one hour before plugging the refrigerator in. This
is to prevent electric shock that could occur.
Tools required (not provided)
Phillips screwdriver Flat-head screwdriver
7
/16" (11 mm) spanner
(for hinge shaft)
5
/16" (8 mm) socket wrench
(for bolts)
3
/8" (10 mm) socket wrench
(for bolts)
3
/16" (5 mm) Allen wrench
(for middle hinge)
Accessories
Hinge Cover (L)
CAUTION
Throughout the entire reversing procedure, keep all the small parts (screws, caps, etc.) of
the refrigerator away from children or infants for safety reasons.
Maintenance
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Maintenance
English36
Maintenance
Step-by-step instructions
STEP 1 Remove the doors
1. Use a Phillips screwdriver to loosen the
screws (x3) in three holes on the top
table. Then, gently pull out the top table.
2. Decouple the wire connectors.
3. Loosen the bolts on the top hinge.
4. Gently lift up the freezer door to
remove it.
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English 37
Maintenance
5. Use the screwdriver and the wrench to
loosen the bolts and remove the middle
hinge.
6. Gently slide the fridge door out of the
hinge shaft, and then pull up to remove.
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Maintenance
English38
Maintenance
STEP 2 Remove the hinges and shafts
To facilitate the reversing process, gently lay the refrigerator down on a at oor covered
by a cushion or rug.
1. Use the screwdriver to remove the
bottom hinge.
2. Remove the levelling leg on
the opposite side by turning it
counterclockwise.
3. Remove the levelling leg from the
bottom hinge by turning it counter
clockwise.
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English 39
Maintenance
4. Use the screwdriver to remove the
hinge bolt. Then, use the wrench to
remove the door shaft, and then the leg
bolt with the spring washer.
5. Detach the hinge shim manually, which
has been attached using double-sided
tape. Turn the bottom hinge over, and
then reattach the hinge shim to the
opposite side.
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Maintenance
English40
Maintenance
STEP 3 Reverse the auto closer (freezer door only)
Now stand the refrigerator back upright with care, and then do the following.
1. Remove the auto closer and the stopper
from the bottom of the fridge door.
Then, reinsert them on the opposite side
of the fridge door as shown.
2. Use a at-head screwdriver to remove
the hinge grommet.
3. Reinsert the hinge grommet on the
opposite side.
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English 41
Maintenance
STEP 4 Reverse the bar cover and the top hinge
1. Pull up to remove the bar cover on the
top of the freezer door.
2. Remove the top hinge with its cover.
3. Separate the top hinge from the hinge
cover.
4. Arrange the door wire in the hinge
cover.
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Maintenance
English42
Maintenance
5. Remove the cap spacer, and then
reinsert it on the opposite side.
6. Remove the door shaft from the top
hinge, ip it 180 degrees as shown, and
then reinsert it .
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English 43
Maintenance
STEP 5 Reattach the doors on the opposite side
1. Use a at-heat screwdriver to remove
the middle-hinge screw cap, and then
reinsert it on the opposite side.
2. Use the at-heat screwdriver to remove
the ange-screw cap to reveal the
ange screw. Use a Phillips screwdriver
to remove the ange screw, and then
tighten it on the opposite side. Finally,
close the ange-screw cap on the
opposite side.
3. Remove the grommet ring from the
middle-hinge shaft, and then reinsert
the ring on the other side of the shaft.
See the gure for visual reference.
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Maintenance
English44
Maintenance
4. Reverse the middle hinge and insert it
on the opposite side. Then, tighten the
hinge with the screws.
5. Use the at-head screwdriver to remove
both the hinge grommet on one side
and the hinge-hole cap on the other
side. Reinsert them on their respective
opposite side.
6. Gently slide the fridge door into the
correction position so that it ts.
7. Gently slide the freezer door into the
correction position so that it ts.
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English 45
Maintenance
STEP 6 Reverse the shaft and the leg
1. Reverse the bottom hinge, insert the
door shaft into it, and then tighten the
door shaft.
2. Insert the hinge bolt and the spring
washer, and then the leg bolt into the
bottom hinge. Then, tighten them by
turning them clockwise.
3. Insert the hinge-side levelling leg, and
then tighten it by turning it clockwise.
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Maintenance
English46
Maintenance
4. Insert the bottom hinge in the opposite
side, and then tighten it.
5. Insert and tighten the other levelling leg
by turning it clockwise.
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English 47
Maintenance
STEP 7 Reattach the remaining parts
1. Insert and tighten the top hinge on the
opposite side.
2. Detach the hinge cover manually from
the top table.
3. Arrange the door wire in the hinge
cover before placing the hinge cover
onto the top hinge.
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Maintenance
English48
Maintenance
4. Connect the wire connectors.
5. Remove the hinge hole cap from the
top table, and then reinsert it on the
opposite side.
6. Insert the top table, and then x it
rmly to the refrigerator using the
screws (x3).
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English 49
Maintenance
7. Insert the bar cover.
8. Remove the fridge door and freezer
door gaskets. Turn them clockwise by
180 degrees, and then reattach them.
NOTE
In the future, you might want to return the doors to their initial position (before the doors
were reversed). In that case, refer to the instructions on the previous pages, but switch the
doors, hinges, and covers back to their initial positions.
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Maintenance
English50
Maintenance
Handle and care
Shelves (fridge/freezer)
To remove the shelf, hold it with both
hands and lift to release from the rear
hooks. Then, pull it halfway to the front.
Fresh room
Slide out the sliding shelf of the Fresh
room.
Vegetable drawers
Gently lift up the front of the drawer, and
then slide it out.
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English 51
Maintenance
Vegetable shelf
1. Gently lift up the front of the drawer,
and then slide it out.
2. Hold the vegetable shelf with both
hands, and then slide it out.
Door shelves
Lift up the door shelf slightly, and then pull
it out .
CAUTION
To prevent accidents, empty the door
guards before removing.
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Maintenance
English52
Maintenance
Cleaning
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord of the refrigerator.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry the refrigerator well.
4. Plug in the power cord of the refrigerator to turn the refrigerator on.
NOTE
If you have removed any removable parts such as shelves for cleaning, refer to the overall
layout in the Refrigerator at a glance section to make sure you have re-inserted them
correctly.
WARNING
• Do not use benzene, thinner, home/car detergent, or Clorox™ to clean your refrigerator.
They may damage the surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
Replacement
Lamps
The lamps are not user-serviceable. To replace the lamps of the refrigerator, contact a local
Samsung service center.
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English 53
Troubleshooting
If you encounter a problem with the refrigerator, rst check the tables starting below,
and then try the suggested solutions. If none of the suggested solutions resolve your
problem, please visit our website at www.samsung.com or call Samsung Customer Care at
1-800-SAMSUNG (726-7864).
General
Temperature
Symptom Possible causes Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is
warm.
• Power cord is not plugged in
properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• Refrigerator is located near
a heat source or in direct
sunlight.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Not enough clearance
between refrigerator and
sides/rear.
• Make sure that there is at
least a 2 inch/5 cm gap
between the refrigerator's
rear and sides and any
nearby walls.
• The refrigerator is
overloaded. Food is blocking
the refrigerator vents.
• Do not overload the
refrigerator. Do not allow
food to block ventilation.
Fridge/freezer is
over-cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
Interior wall is hot.
• Refrigerator has heat-proof
piping in the interior wall.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
Troubleshooting
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Troubleshooting
English54
Troubleshooting
Odors
Symptom Possible causes Solution
Refrigerator has
odors.
• Spoiled food.
• Clean the refrigerator and
remove any spoiled food.
• Food with strong odors.
• Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
Frost around the
vents.
• Food is blocking the vents.
• Make sure no food blocks
the refrigerator vents.
Frost on interior
walls.
• Door is not closed properly.
• Make sure food does not
block the door. Clean the
door gasket.
Fruits or vegetables
are frozen.
• Fruits or vegetables are
stored in the Fresh/Chef
Zone.
• The Fresh/Chef Zone is only
for meat/sh.
Condensation
Symptom Possible causes Solution
Condensation forms
on the interior
walls.
• If door is left open, moisture
enters the refrigerator.
• Remove the moisture and do
not leave the door open for
extended periods of time or
open the door frequently.
• Food with high moisture
content.
• Make sure food is wrapped
airtight.
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English 55
Troubleshooting
Auto Ice Maker
Symptom Possible causes Solution
The ice maker does
not produce ice.
• The freezer room is not cold
enough.
• Make sure the cold air outlet
is not clogged.
• The ice maker is turned off.
• Make sure the ice maker
is turned on. Press and
hold
Power Freeze for 3
seconds, and check if the
corresponding indicator
turns on.
• The wire connector of the
ice maker is not connected
properly.
• Make sure the wire
connector from the wire
housing is connected
properly.
• The water line owing to the
ice maker is bent or kinked.
• Make sure the water line in
the rear of the refrigerator is
not bent or kinked.
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Troubleshooting
English56
Troubleshooting
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the information below. Note that you will be charged
for any service calls related to normal operating sounds in which no defects were found.
If you have any questions about sounds your refrigerator is making, please call Samsung
Customer Care at 1-800-SAMSUNG (726-7864).
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine ignition. As the operation stabilizes, the sounds will decrease.
Clicking!
or Chirping!
Buzzing!
• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, no fan sound will occur.
SSSRRR!
Whir!
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Troubleshooting
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
HiSS!
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing
bubbling sounds.
Bubbling!
• As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
Cracking!
• For ice maker models: When the water valve opens to ll the ice maker, buzzing sounds
may occur.
• Due to pressure equalizing when you open and close the refrigerator door, whooshing
sounds may occur.
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Warranty (USA)
WARRANTY ON SAMSUNG REFRIGERATOR
LIMITED WARRANTY TO ORIGINAL PURCHASER
This Samsung brand product, as supplied and distributed by Samsung Electronics America,
Inc. (Samsung) and delivered new, in the original carton to the original consumer purchaser,
is warranted by Samsung against manufacturing defects in materials and workmanship for
a limited warranty period of:
One (1) year Parts and Labor on Refrigerator
Five (5) years Parts and Labor on sealed Refrigeration system only*
Ten (10) years Parts and Five (5) years Labor on Digital Inverter Compressor
(*Compressor, evaporator, condenser, drier, connecting tubing)
This limited warranty begins on the original date of purchase, and is valid only on products
purchased and used in the United States. To receive warranty service, the purchaser must
contact Samsung for problem determination and service procedures. Warranty service can
only be performed by a Samsung authorized service center. The original dated bill of sale
must be presented upon request as proof of purchase to Samsung or Samsung authorized
service center.
Samsung will repair or replace any part found to be defective, at our option and at no
charge as stipulated herein, with new or reconditioned parts during the limited warranty
period specied above. All replaced parts and products become the property of Samsung
and must be returned to Samsung. Replacement parts and products assume the remaining
original warranty, or ninety (90) days, whichever is longer.
In-home service will be provided during the warranty labor period subject to availability
within the contiguous United States. In-home service is not available in all areas. To
receive in-home service, the product must be unobstructed and accessible from oor
level to service personnel. If during in-home service repair cannot be completed, it may
be necessary to remove, repair and return the product. If in-home service is unavailable,
Samsung may elect, at our option, to provide for transportation of our choice to and from
a Samsung authorized service center. Otherwise, transportation to and from the Samsung
authorized service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship
encountered in normal, noncommercial use of this product, and shall not apply to the
following, including, but not limited to: damage which occurs in shipment; delivery and
installation; applications and uses for which this product was not intended; altered product
or serial numbers; cosmetic damage or exterior nish; accidents, abuse, neglect, re, water,
lightning or other acts of nature; use of products, equipment, systems, utilities, services,
parts, supplies, accessories, applications, installations, repairs, external plumbing and
leaks, external wiring, circuit breakers, fuses or connectors not supplied and authorized by
Samsung, or which damage this product or result in service problems; incorrect electrical
line voltage, uctuations and surges; customer adjustments and failure to follow operating
instructions, cleaning, maintenance and environmental instructions that are covered and
prescribed in the instruction book; loss of food due to spoilage; consumable items including
lters and light.
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THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED
ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED
ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM
OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG.
SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE
SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS
OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY
KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE
PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING
THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE
OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR
PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD
BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF
THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of incidental or consequential damages, so the above limitations
or exclusions may not apply to you. This warranty gives you specic legal rights, and you
may also have other rights, which vary from state to state. To obtain warranty service,
please contact Samsung at:
SAMSUNG CUSTOMER CARE CENTER
Samsung Electronics America, Inc.
85 Challenger Road
Ridgeeld Park, NJ 07660
1-800-SAMSUNG (726-7864)
www.samsung.com/us/support
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Warranty Information (CANADA)
If your refrigerator needs service
Do not hesitate to call any Samsung Authorized Service Center nearby giving them your
name, address and telephone number if your product is not functioning properly.
Limited Warranty for Original Purchaser
This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred
to as SECA) against manufacturing defects in material or workmanship for the following
periods:
Labor : 1 year (in-home)
Parts : 1 year
Inverter Compressor : 10 years (Part only)
SECA further warrants that if this product fails to operate properly within the specied
warranty period and the failure is due to improper workmanship or defective material,
SECA will repair or replace the product at its option. In-home service is not available in all
areas. Contact us to nd out if in-home service is currently available in your area by using
the contact information at the back of this warranty.
All warranty repairs or part replacements must be performed by a SECA Authorized Service
Center. (To nd the nearest SECA Service Center, call 1-800-SAMSUNG (7267864) or visit
our web site at www.samsung.com/ca)
Obligation to the Original Owner
The original dated sales receipt must be retained by the customer and is the only
acceptable proof of purchase. It must be presented to a SECA Authorized Service Center
at the time service is requested before warranty services are rendered. On all carry-in
models, transportation to and from the Authorized Service Center is the responsibility of
the customer.
Exclusions of the Warranty
This warranty does not cover damage due to accident, re, ood, and/or other Acts of God,
misuse, incorrect line voltage, improper installation, improper or unauthorized repairs,
commercial use, or damage that occurs during shipping. Customer adjustments which are
explained in this owners manual are not covered under the terms of this warranty. This
warranty will automatically be voided for any unit found with a missing or altered serial
number. This warranty is valid only on products purchased and used in the Canada.
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SAMSUNG CUSTOMER CARE CENTER
Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario L5N 0B9
Canada
1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
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Scan the QR code* or visit
www.samsung.com/spsn
to view our helpful
How-to Videos and Live Show
s
* Requires reader to be installed on your
smartphone
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG Customer Care Center.
Country Contact Center Web Site
U.S.A
1-800-SAMSUNG (726-7864)
1-844-SAM-PAYS (726-7297)
www.samsung.com/us/support
CANADA
1-800-SAMSUNG(726-7864)
1-844-SAM-PAYS (726-7297)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
DA68-03570A-03
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Universal Keywords: Div46 Src401 Samsung Mechtech
Document Specific Keywords: Owner’s Manual
Date: 052217
Document Name: DA68-03570A-03
Subject: Samsung TM Refrigerator Owner's Manual
Models: RT18M6114SR/AA RT18M6213SG/AA RT18M6213SR/AA
RT18M6213WW/AA RT18M6215SG/AA RT18M6215SR/AA RT18M6215WW/AA
RT21M6213SG/AA RT21M6213SR/AA RT21M6213WW/AA RT21M6215SG/AA
RT21M6215SR/AA RT21M6215WW/AA RT18M6114SRAA RT18M6213SGAA
RT18M6213SRAA RT18M6213WWAA RT18M6215SGAA RT18M6215SRAA
RT18M6215WWAA RT21M6213SGAA RT21M6213SRAA RT21M6213WWAA
RT21M6215SGAA RT21M6215SRAA RT21M6215WWAA
