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17
TROUBLESHOOTING
Please check the following points before calling the toll-free customer service number.
PROBLEMS CAUSES SOLUTIONS
The air conditioner does not turn on lt is not plugged in plug it in
there is no power wait for at least 3 minutes and try again
the internal protection device was triggered
call the help center
The air conditioner works for a short
period of time
the air exhaust hose is obstructed or bent correctly position the air exhaust hose,
limiting the length and curves as much
as possible and avoiding any obstructions
an obstruction is impeding air exhaust
outside
identify and remove the obstacles that
impede air exhaust outside
The air conditioner runs but does not cool
the room
windows, doors, drapes open close the windows, doors and drapes,
keeping in mind the “recommendations
for proper use
there is some heat source in the room (i.e.
oven, etc.)
eliminate the heat source
the air exhaust hose is disconnected from
the appliance
attach the air exhaust hose to the housing
on the back of the appliance (g.1b)
dust lters clogged clean or replace the lters as previously
described
During operation there is an unpleasant
odor in the room
dust lters clogged clean or replace the lters as previously
described
The air conditioner does not work for
about 3 minutes from restart
to protect the compressor there is an
internal device that delays startup for
about 3 minutes from restart
wait the recommended time and try again
The internal tank is full high ambient humidity apply the water drain tube supplied (B13)
to the upper drainage hose (A13), thus al-
lowing the water to ow into a container.
Pay attention the water does not overow
on to the oor.
One of the following messages is
displayed:
Lt/ Ht /PF/HL
the appliance has a self-diagnosis system
that identies some operating errors
refer to the SELF-DIAGNOSIS chapter
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