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8
BEFORE YOU CALL
PROBLEM CAUSE CORRECTION
APPLIANCE OPERATION
Appliance
does not run.
• Appliance is plugged into a
circuit that has a ground
fault interrupt.
• Temperature Control is in
the OFF position or POWER
OFF position.
• Appliance may not be
plugged in or plug is loose.
• Hose fuse blown or tripped
circuit breaker.
• Power outage
• Use another circuit. If you are unsure
about the outlet, have it checked by a
certied technician.
• See Setting the Temperature
Control section.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15-amp time-
delay fuse. Reset circuit breaker.
• Check house lights. Call local electric company.
Appliance
runs too much
or too long.
• Room or outside weather
is hot.
• Appliance has recently
been disconnected for a
period of time.
• Large amounts of warm
or hot food have been
stored recently.
• Door is opened too fre-
quently or too long.
• Door may be slightly open.
• Temperature control is set
too low.
• Gasket is dirty, worn,
cracked, or poorly tted.
• It’s normal for the appliance to work lon-
ger under these conditions.
• It takes 4 hours for the appliance to cool
down completely.
• Warm food will cause appliance to run
more until the desired temperature is
reached.
• Warm air entering the appliance causes it
to run more. Open door less often.
• Ensure door is tightly closed.
• Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
• Clean or change gasket. Leaks in door seal
will cause appliance to run longer in order
to maintain desired temperatures.
APPLIANCE TEMPERATURES
Interior tem-
perature is
too cold.
• Control is set too low. • Set control to a warmer setting. Allow sev-
eral hours for temperature to stabilize.
Temperature
inside appli-
ance is
too warm.
• Control is set too warm.
• Door is opened too fre-
quently or too long.
• Door may not be
seating properly.
• Large amounts of warm
or hot food has been
stored recently.
• Appliance has recently
been disconnected for a
period of time.
• Set fresh food control to a colder setting. Al-
low several hours for temperature to stabilize.
• Warm air entering the appliance causes it
to run more Open door less often.
• See “DOOR PROBLEMS” section.
• Warm food will cause appliance to run
more until the desired temperature is
reached.
• Appliance requires 4 hours to cool
down completely.
External tem-
perature is
too warm.
• The external walls can be
as much as 30ºF warmer
than room temperature.
• This is normal while the compressor works
to transfer heat from inside the cabinet.
Before calling for service, review this list. It may save you time and expense. This list includes com-
mon occurrences that are not the result of defective workmanship or materials in this appliance.
USA 1-800-944-9044 Canada 1-800-265-8352
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