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Where is my serial number?
Why is my unit putting out
very little mist?
Why is the water droplet on the
display red?
Can I order replacement
parts?
Why is the display flashing
“—?”
Why is there white dust around
my humidifier?
Your serial number is on the sticker on the bottom of
your unit. You can write it here for future reference:
__________
Your NOVA is out of water.
Yes! Your NOVA’s parts and their part numbers are
listed on page 2.
Your humidity level is either below 20% or over 90%.
Try adjusting your fan speed and output levels to raise
or lower your humidity, as needed.
The white dust is a result of minerals naturally found in
your water. It can be cleaned easily with a dry cloth.
• Make sure you are not using a water softener in
your NOVA.
• Try using distilled or filtered water.
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FREQUENTLY ASKED QUESTIONS
• Your unit has reached your set humidity level.
• Make sure your humidifier is full of water.
• Make sure your oscillator is clean.
For any other questions or issues, contact our humidifier experts!
They are ready by phone, email, or chat.
info@essickair.com
aircareproducts.com
800.547.3888