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Device Care
NOTICE
Avoid extreme shock and harsh treatment, because it can
degrade the life of the product.
Do not store the device where prolonged exposure to extreme
temperatures can occur, because it can cause permanent
damage.
Do not use a sharp or abrasive object to clean the device.
Avoid chemical cleaners, abrasive cleaners, solvents, and insect
repellents that can damage plastic components and finishes.
Cleaning the Device
1
Clean the surface of the device using a cloth dampened with
a mild detergent solution.
2
Wipe the device dry.
Specifications
Maximum load 181.4 kg (400 lb.)
Battery type 4 AAA alkaline batteries
NOTICE
You must use 1.5 V batteries in this device.
Battery life Up to 9 mo.
Operating temperature
range
From 10° to 40°C (from 50° to 104°F)
Storage temperature
range
From -20° to 50°C (from -4° to 122°F)
Wireless frequencies 2466 MHz @ -6.38 dBm nominal
2412 MHz to 2472 MHz @ 12.79 dBm nominal
2402 MHz to 2480MHz @ -6.51 dBm nominal
Setting Up Your Device Using a Computer
Before you can set up your Garmin Index S2 device using a
computer, you must have a USB ANT Stick
™
accessory (not
included) and the Garmin Express
™
application.
1
Go to www.garminconnect.com/indexscale.
2
Select Computer.
3
Follow the on-screen instructions to set up and configure
your device.
NOTE: Until you complete the setup process, the device has
limited functionality.
Troubleshooting
Software Updates
Your device checks for software updates automatically when it is
connected using Wi‑Fi technology. The device updates software
between 1:00 and 4:00 am.
How do I wake up the device?
1
Tap the scale with your toe.
A short, sharp tap wakes up the scale.
2
When the scale displays 0.0, step on the scale.
My device is not recording measurements
• Verify that you have completed the setup process and the
device is connected using Wi‑Fi technology (Setting Up Your
Device, page 1).
• Verify that the batteries are installed correctly.
• Replace or charge low batteries.
• Remove socks before stepping on the scale.
If you wear socks, appears and the scale records only
weight and BMI.
My device is recognizing me as another user
• Verify your display name and weight on your Garmin Connect
account.
• When a name appears on the screen, tap the scale to move
through the registered users and find your name.
The device distinguishes between users based on weight and
frequency of use. If another person with similar
characteristics uses the device, it is possible for the device to
select the wrong person.
Tips for Erratic Body Composition Data
If body composition data is erratic or does not appear, you can
try these tips.
• Verify the surface of the scale is dry before use.
• Do not wear socks or shoes.
• Stand still with your feet placed flat on the glass surface of
the scale. Do not contact the screen or the Garmin logo.
• Do not bounce or move while the scale is measuring.
• Use the device under the same circumstances and at
approximately the same time of day each time you use the
device.
• Garmin recommends waiting two hours before using the
device after eating, drinking, exercising, bathing, or visiting a
sauna.
Resetting the Device
You can reset your device to the factory default values.
NOTE: Resetting the device deletes all of the users and data
from the device, but does not delete information saved to your
Garmin Connect account.
1
Tap the scale.
2
On the underside of the scale, press RESET.
The scale turns off. The scale turns on in Bluetooth pairing
mode.
3
Hold RESET until flashes and turns red.
The scale turns off. The scale turns on in setup mode.
4
Set up the scale (Setting Up Your Device, page 1).
Getting More Information
• Go to support.garmin.com for additional manuals, articles,
and software updates.
• Go to buy.garmin.com, or contact your Garmin dealer for
information about optional accessories and replacement
parts.
Troubleshooting 3
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