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19
Care and Cleaning
WARNING
Allow oven to cool completely and unplug the appliance prior to cleaning or servicing the oven.
Cleaning the Oven Exterior
Clean the oven exterior with a sponge or soft cloth and soapy water. Do not use aggressive cleaning agents such as alcohol,
bleach, or chemical sprays, as these may damage the finish. To avoid scratching or marring the outside surfaces, do not scrub
the appliance with a metal or nylon brush.
Cleaning the Oven Interior
Remove all accessories from the oven. Wipe the walls of the oven cavity with sponge or soft cloth and warm water. If the
interior is severely stained or dirty, use a towel saturated with a diluted solution of a mild dishwashing liquid.
To avoid damage, do not attempt to clean the heating elements. Any food that comes into contact with the elements will be
burned o when the oven is heated.
Cleaning the Crumb Tray
Remove the crumb tray and discard of any crumbs or oils present on the tray. Wipe the tray with a sponge and soapy water.
Do not place the crumb tray in the dishwasher.
Cleaning the Accessories
The included accessories may be placed in a dishwasher. However, to prolong the life and appearance of the accessories, it
is recommended to clean them by hand. Use a sponge and soapy water to thoroughly clean the rack, basket, or pans. A soft
polyester or nylon pad may be used to remove stubborn spots.
Troubleshooting
Save time and money! Review the charts on the following pages first and you may not need to visit the website for service.
Problem Possible Solution
The oven does not turn on or fails
to get hot.
1. Check that the oven is properly plugged into a power outlet.
2. Confirm that the Start Button was pressed after choosing the desired cooking setting.
Oven omits a burnt smell. Ensure that the cooking time is appropriately set and that food is not being overcooked.
Fats, oils, and sauces that have dripped onto the lower heating elements may cause some smoke or burning
smell during oven operation.
Ensure that the baking tray, oven rack, and drip tray are thoroughly clean before each use.
Heater tubes turn off during
cooking.
The heating elements of the oven turn on and off intermittently to maintain the set oven temperature. This is
normal behavior and not a malfunction.
The oven emits smoke. The fat from the food sticking to the heater may cause smoke during cooking especially using “Broil” menu.
Set lower temperature if necessary.
The food is undercooked after
recommended time.
1. Too much food has been added to the oven.
2. The oven temperature was set too low or the food needs more time to cook.
The food is not evenly cooked. 1. Too much food has been added to the oven.
2. The food items are placed too closely together.
3. Some foods require flipping halfway through the cooking time to ensure even browning.
The food is not crispy after using Air
Fry mode
1. The food items are placed too closely together.
2. The food was not dry enough
If the problem persists after trying these solutions, please contact GE Appliances Customer Support. See page 21
for Customer Support contact information.
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