Kenmore 11022036100 washer

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User Manual

This is the main product document for model 11022036100.

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E L ! T E
SENSOR SMART ¢"Automatic Washers with
CATALYST_ Cleaning Action
Lavadoras autombticas SENSOR SMART ¢"
con Sistema de Lavado CATALYST_
slllil.l llI.l_& L,.!_] ,J > ._=,y
Laveuses automatiques SENSOR SMART r"
avec Action de lavage CATALYST_
Sears Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. www.sears.com
8526122A Sears Canada, Inc., Toronto, Ontario, Canada M5B 2B8 www.sears.ca
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TABLE OF CONTENTS
PROTECTION AGREEMENTS ....................................................... 2
in the U.S,A................................................................................... 2
in Canada ..................................................................................... 3
WARRANTY ..................................................................................... 3
WASHER SAFETY ........................................................................... 4
INSTALLATION REQUIREMENTS ................................................ 5
Tools and Parts ............................................................................ 5
Location Requirements ................................................................ 5
Drain System ................................................................................ 6
Electrical Requirements ................................................................ 6
INSTALLATION INSTRUCTIONS .................................................. 7
Before You Start ........................................................................... 7
Remove Shipping Strap ............................................................... 7
Connect Drain Hose ..................................................................... 8
Connect the Inlet Hoses ............................................................... 8
Secure the Drain Hose ................................................................. 9
Level the Washer .......................................................................... 9
Complete Installation ................................................................. 10
FEATURES AND BENEFITS ....................................................... 10
WASHER USE .............................................................................. 11
Starting Your Washer ................................................................ 11
Changing Cycles, Options and Modifiers ................................. 12
Selecting a Cycle ....................................................................... 12
Selecting Options ...................................................................... 14
Modifiers .................................................................................... 14
Understanding Washer Cycles .................................................. 16
Normal Sounds .......................................................................... 17
LAUNDRY TIPS ............................................................................ 17
Loading ...................................................................................... 17
WASHER CARE .......................................................................... 17
Cleaning Your Washer ............................................................... 17
Water Inlet Hoses ...................................................................... 17
Vacation, Storage, and Moving Care ........................................ 18
TROUBLESHOOTING .................................................................. 18
SERVICE NUMBERS ............................................... BACK COVER
PROTECTION
AGREEMENTS
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore ®appliance is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That's when
having a Master Protection Agreement can save you money and
aggravation.
Purchase a Master Protection Agreement now and protect
yourself from unexpected hassle and expense.
The Master Protection Agreement also helps extend the life of
your new appliance. Here's what's included in the Agreement:
V' Expert service by our 12,000 professional repair specialists
V Unlimited service and no charge for parts and labor on all
covered repairs
V' "No-lemon" guarantee - replacement of your covered
product if more than three product failures occur within twelve
months
V' Product replacement if your covered product can't be fixed
V' Annual Preventive Maintenance Check at your request - no
extra charge
V' Fast help by phone - non-technical and instructional
assistance on products repaired in your home, plus convenient
repair scheduling
V' Power surge protection against electrical damage due to
power fluctuations
V' Rental reimbursement if repair of your covered product takes
longer than promised
Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day or
night, or schedule a service appointment online.
Sears has over 12,000 professional repair specialists, who have
access to over 4.5 million quality parts and accessories. That's
the kind of professionalism you can count on to help prolong the
life of your new purchase for years to come. Purchase your
Master Protection Agreement today!
Some limitations and exclusions apply. For prices and
information call 1-800-827-6655.
Sears Installation Service
For Sears guaranteed professional installation of home
appliances and items like garage door openers and water
heaters, in the U.S.A. call I-8OO-4-MY-HOME ®.
2
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Maintenance Agreements
Your purchase has added value because you can depend on
Sears HomeCentraf _for service. With over 2,400 Service
Technicians and access to over 900,000 parts and accessories,
we have the tools, parts, knowledge and skills to back our
pledge: We Service What We Sell.
Your Kenmore ®appliance is designed, manufactured and tested
to provide years of dependable operation. Yet any major
appliance may require service from time to time. The Sears
Maintenance Agreement offers you an outstanding service
program, affordably priced.
The Sears Maintenance Agreement
Guarantees tomorrow's service at today's price.
Eliminates repair bills resulting from normal wear and tear.
Covers non-technical and instructional service calls.
Provides an annual Preventive Maintenance Check, at your
request, to ensure that your appliance is in proper running
condition.
Some limitations apply. For information concerning Sears
Home Central ®Maintenance Agreements, call
1-800-361-6665.
KENMORE ELITEe
WASHER WARRANTY
Limited Lifetime Warranty on White Porcelain Basket
For the lifetime of the washer from the date of purchase, Sears
will replace the white porcelain wash basket if it chips or rusts
due to defective material or workmanship. After the first year, you
will be charged for labor.
Limited 10-Year Warranty on Plastic Tub*
For the second through tenth year from the date of purchase,
Sears will replace the plastic tub if it is defective in material or
workmanship. After the first year, you will be charged for labor.
Limited 5-Year Warranty on Gearcase Parts*
For the second through fifth year from the date of purchase,
Sears will replace any gearcase parts that are defective in
material or workmanship. After the first year, you will be charged
for labor.
Limited 2-Year Warranty on SENSOR SMART TM
Control Board
For two years from the date of purchase, Sears will replace the
SENSOR SMART Mcontrol board if it is defective in material or
workmanship. You will be charged for labor after the first year.
Full 1-Year Warranty on Mechanical and Electrical Parts
For one year from the date of purchase, when this washer is
installed and operated according to the instructions that come
with it, Sears will repair or replace any of its mechanical or
electrical parts if they are defective in material or workmanship.
Service must be provided by a Sears Service Department in the
United States or Canada or an authorized agent.
Warranty Restriction
If this washer is operated for any purpose other than private
family use, all warranty coverage is restricted to 90 days from the
date of purchase.
Travel or transportation expenses for customers who reside in
remote areas are not covered by this warranty.
Warranty Service
Warranty service is available by contacting the nearest Sears
Service Center in the United States or Canada. This warranty
applies only while the product is in use in the United States or
Canada.
This warranty gives you specific legal rights and you may also
have other rights which vary from state to state or province to
province.
For Sears warranty information or to contact a Sears Service
Center, please reference the service numbers located on the
back page of this manual.
Sears, Roebuck and Co.
D/817WA, Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2B8
* In Canada a different warranty may apply.
Product Record
In the space below, record your complete model number, serial
number, and purchase date. You can find this information on the
model and serial number label, as shown.
Have this information available to help you quickly obtain
assistance or service when you contact Sears concerning your
appliance.
Model number 110
Serial number
Purchase date
Save these instructions and your sales receipt for future
reference.
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WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
l_ his is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or
"WARNING." These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen ifthe instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injuryto persons when using the washer, follow basic
precautions, including the following:
Read all instructions before using the washer.
Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, other flammable,
or explosive substances as they give off vapors
that could ignite or explode.
Do not add gasoline, dry-cleaning solvents, or
other flammable, or explosive substances to the
wash water. These substances give off vapors
that could ignite or explode.
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not
been used for such a period, before using the
washing machine, turn on all hot water faucets
and let the water flow from each for several
minutes. This will release any accumulated
hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is
used near children.
Before the washer isremoved from service or discarded,
remove the door or lid.
Do not reach into the washer if the drum, tub or agitator
is moving.
Do not install or store the washer where it will be
exposed to the weather.
Do not tamper with controls.
Do not repair or replace any part of the washer or
attempt any servicing unless specifically recommended
in this manual or in published user-repair instructions
that you understand and have the skills to carry out.
See "Electrical Requirements" for grounding instructions.
SAVE TNESEINSTRUCTIONS
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INSTALLATION
REQUIREMENTS
Assemble the necessary tools and supplies before beginning the
washer installation. The parts supplied are in the washer basket.
Tools needed for connecting the drain hose and
water inlet hoses:
Pliers that open to 19/16in. (3.95 cm)
Flashlight (optional)
Parts supplied:
3 4 5
1. Drain hose
2. Silver, double-wire hose clamp
(for the bottom of the drain hose)
3. Yellow, single-wire hose clamp
(for the top of the drain hose)
4. Water inlet hoses (2)
5. Flat water inlet hose washers (4)
Tools needed for securing the drain hose and
leveling the washer.
Adjustable or open endwrench %6in. (14mm)
Level
Wood block
Ruler or measuring tape
Parts supplied:
1 2
1. Shipping strap with fastener
2. Front leveling feet with nuts (2)
Alternate Parts
Parts listed are available from your local Sears store or Sears
Service Center. For further information, please call 1-800-4-MY-
HOME ®(1-800-469-4663}.
If You Have: You Will Need to Buy:
Laundry tub or Sump pump system (if not already
standpipe taller available)
than 96 in. (2.4 m)
1 in. (2.5 cm) 2 in. (5 cm) diameter to 1 in. (2.5 cm)
diameter diameter standpipe adapter, Part No.
standpipe 3363920
Overhead sewer Standard 20 gaL (76 L) 39 in. (99 cm) tall
drain tub or utility sink, sump pump and
connectors (available from local
plumbing suppliers)
Floor drain Siphon break, Part Number 285320;
additional drain hose, Part Number
3357090 and connector kit,
Part Number 285442
Water faucets 2 longer water fill hoses:
beyond reach of 6 ft (1.8 m) Part Number 76314,
fill hoses 10 ft (3.0 m) Part Number 350008
Drain hose too Drain hose, Part No. 388423 and hose
short kit, Part No. 285442
Drain hose that is Hose kit, Part No. 285442
too long
Lint clogged drain Drain protector, Part No. 367031
Selecting the proper location for your washer improves
performance and minimizes noise and possible washer "walk."
Your washer can be installed in a basement, laundry room,
closet, or recessed area. (See "Drain System.")
IMPORTANT: Do not install or store the washer where it will be
exposed to the weather.
Proper installation is your responsibility.
You will need:
A water heater set to deliver 120°F (49°C) water to the
washer.
A grounded electrical outlet located within 4 ft (1.2 m) of
where the power cord is attached to the back of the washer.
(See "Electrical Requirements.")
Hot and cold water faucets located within 4 ft (1.2 m) of the
hot and cold water fill valves, and water pressure of 5-100 psi
(34.5-690 kPa). Washers with triple dispensers require
26-100 psi (138-690 kPa) for best performance.
A level floor with a maximum slope of 1 in. (2.5 cm) under
entire washer. Installing the washer on carpeting is not
recommended.
A sturdy floor to support the washer weight (washer, water
and load) of 315 Ibs (143 kgs).
Do not store or operate your washer in temperatures at or below
32°F (0°C). Some water can remain in the washer and can cause
damage in low temperatures. See "Washer Care" for winterizing
information.
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Recessed area or closet installation
The dimensions shown are for the recommended spacing
allowed, except the closet door ventilation openings. The
dimensions shown for the closet door ventilation openings are
the minimum required.
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1. Front view
2. Side view
3. Closet door with vents
Additional spacing should be considered for ease of
installation and servicing.
Additional clearances may be required for wall, door and floor
moldings.
Additional spacing of 1 in. (2.5 cm) on all sides of the washer
is recommended to reduce noise transfer.
If a closet door is installed, the minimum air openings in the
top and bottom of the door are required. Louvered doors with
air openings in the top and bottom are acceptable.
Companion appliance spacing should also be considered.
Standpipe drain system - wall or floor (view I & 2)
The standpipe drain requires a minimum diameter standpipe of
2 in. (5 cm). The minimum carry-away capacity can be no less
than 17 gal. (64 L) per minute. A 2 in. (5 cm) diameter to 1 in.
(2.5 cm) diameter standpipe adapter kit is available. See
"Alternate Parts."
The top of the standpipe must be at least 39 in. (99 cm) high and
no higher than 96 in. (244 cm) from the bottom of the washer.
Laundry tub drain system (view 1)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top
of the laundry tub must be at least 39 in. (99 cm) above the floor
and no higher than 96 in. (244 cm) from the bottom of the washer.
Floor drain system (view 2)
The floor drain system requires a siphon break that may be
purchased separately. See "Alternate Parts."
The siphon break must be a minimum of 28 in. (71 cm) from the
bottom of the washer. Additional hoses might be needed.
The washer can be installed using the standpipe drain system
(floor or wall), the laundry tub drain system, or the floor drain
system. Select the drain hose installation method you need. See
"Alternate Parts."
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Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
A 120-volt, 60-Hz., AC-only, 15- or 20-ampere, fused
electrical supply is required. Time-delay fuse or circuit
breaker is recommended. It is recommended that a separate
circuit serving only this appliance be provided.
This washer is equipped with a power supply cord having a 3
prong grounded plug.
To minimize possible shock hazard, the cord must be
plugged into a mating, 3 prong, ground-type outlet, grounded
in accordance with local codes and ordinances. If a mating
outlet is not available, it is the personal responsibility and
obligation of the customer to have the properly grounded
outlet installed by a qualified electrician.
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If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that the
ground path is adequate.
Do not ground to a gas pipe.
Check with a qualified electrician if you are not sure the
washer is properly grounded.
Do not have a fuse in the neutral or ground circuit.
@l
1.3 prong grounding plug
2. 3 prong grounding-type outlet
3. Ground prong
4. Power supply cord
INSTALLATION
INSTRUCTIONS
To prevent floor damage, set the washer onto cardboard
before moving across floor.
Move the washer to within approximately 3 ft (90 cm) of the
final location.
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer:
This washer must be grounded. In the event of a mal-
function or breakdown, grounding will reduce the risk
of electrical shock by providing a path of least resist-
ance for electric current. This washer is equipped with
a cord having an equipment-grounding conductor and
a grounding plug.The plug must be plugged into an
appropriate outlet that is properly installed and ground-
ed in accordance with all local codes and ordinances.
WARNING: Improper connection of the equipment-
grounding conductor can result in a risk of electric
shock. Check with a qualified electrician or serviceman
if you are in doubt as to whether the appliance is prop-
erly grounded.
Do not modify the plug provided with the appliance -
if it will not fit the outlet, have a proper outlet installed
by a qualified electrician.
For a permanently connected washer:
This washer must be connected to a grounded metal,
permanent wiring system, or an equipment grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead
on the appliance.
Removing the shipping strap is necessary for smooth operation.
If the shipping strap is not removed, the washer will make
excessive noise.
1. Do not cut yellow strap. Pull yellow strap firmly, until
completely removed from washer. Depending on your model,
there will be either two or three cotter pins on the end of the
shipping strap when it is pulled out of the washer. The
electrical plug is attached to this shipping strap.
2. Pull firmly to remove the end of the shipping strap that
remains pinned to the back of the washer. This will release the
rear self-leveling feet.
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3. Cuttheshippingstrapabout16in.(41cm)fromplugend.
Lookforthewords"CUTHERE."Discardendwiththecotter
pins.Slideremainderofshippingstrapfromthepowercord.
Youwillusetheremainderoftheshippingstraplaterto
securethedrainhose.
1IS"
(41 cm)
Proper connection of the drain hose will protect your floors from
damage due to water leakage. To prevent the drain hose from
coming off or leaking, it must be installed per the following
instructions.
IMPORTANT: To ensure proper installation, this procedure must
be followed exactly.
1. Check the drain hose to see if it is the proper length.
2. Wet the inside of the straight end of the drain hose with tap
water. DO NOT USE ANY OTHER LUBRICANT.
3. Squeeze ears of silver, double-wire clamp with pliers to open.
Place clamp over the straight end of the drain hose V4in.
(6 mm) from the end.
_1/4"
(6 ram)
4. Open clamp. Twist hose back and forth while pushing down
onto drain connector at the bottom of the washer. Continue
until hose contacts the ribbed stop on the cabinet.
5. Place clamp over area marked "CLAMR" Release clamp.
1/4"
(6 mm)
For standpipe or laundry tub drain systems:
1. Open yellow, single-wire clamp with pliers and slide over
hooked end of drain hose to secure the rubber and
corrugated sections together.
1. Hooked end
2. Drain hose
2. Put hooked end of drain hose into laundry tub or standpipe.
Rotate hook to eliminate kinks.
To prevent drain water from going back into the washer:
Do not straighten hooked end of drain hose. Do not force
excess drain hose into standpipe. Hose should be secure,
but loose enough to provide a gap of air.
Do not lay excess drain hose in bottom of laundry tub.
For floor drain installation, see kit number required under
"Alternate Parts."
1. Insert new flat washers (supplied) into each end of the inlet
hoses. Firmly seat the washers in the couplings.
1 2
1. Coupling
2. Washer
Connect the inlet hoses to the water faucets
Make sure the washer basket is empty.
2. Attach the hose with the red coupling to the hot water faucet
Screw on coupling by hand until seated on the washer.
3. Attach the hose with the blue coupling to the cold water
faucet. Screw on coupling by hand until seated on the
washer.
(6 mm)
1. Drain Hose 3. Ribbed Stop
2. Clamp 4. Cabinet
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4. Using pliers, tighten the couplings with an additional two-
thirds turn.
NOTE: Do not overtighten. Damage to the valves can result.
Clear the water lines
5. Run water through both faucets and inlet hoses, into a bucket
or laundry tub, to get rid of particles in the water lines that
might clog the inlet valve screens.
Connect the inlet hoses to the washer
6. Attach the hose with the red coupling to the HOT (bottom)
inlet valve. Attaching the red coupling first makes it easier to
tighten connection with pliers. Screw on coupling by hand
until seated on the washer. Using pliers, tighten the couplings
with an additional two-thirds turn.
NOTE: Do not overtighten. Damage to the valves can result.
1. Drape the power cord over the console.
2. Remove any cardboard used to move washer.
3. Locate the remaining portion of shipping strap (not the end
with the cotter pins) from step 3 of "Remove Shipping Strap."
Remaining portion of Shipping Strap
4. Wrap the drain hose to the laundry tub leg or standpipe with
the tie strap. Push fastener into the nearest hole in the
shipping strap. (See illustration 1 or 2.)
2
If the washer faucets and the drain standpipe are recessed,
put the hooked end of the drain hose in the standpipe. Tightly
wrap the tie strap around the water inlet hoses and the drain
hose. (See illustration 3.)
\2
1. Cold water inlet valve (blue)
2. Hot water intet valve (red)
NOTE: The inlet valve may be on the right or the left side of
the washer, depending on your model.
7. Attach the hose with the blue coupling to the COLD water
(top) inlet valve. Screw on coupling by hand until seated on
the washer. Using pliers, tighten the couplings with an
additional two-thirds turn.
NOTE: Do not overtighten. Damage to the valves can result.
Check for leaks
8. Turn on the water faucets and check for leaks. A small
amount of water might enter the washer. You will drain this
later.
NOTE: Replace inlet hoses after 5 years of use to reduce the
risk of hose failure. Record hose installation or replacement
dates for future reference.
Ifyou connect only one water hose, you must cap off the
remaining water inlet port.
Periodically inspect and replace hoses if bulges, kinks,
cuts, wear, or leaks are found.
Properly leveling your washer prevents excessive noise and
vibration.
Install the front leveling feet
1. Prop up the front of the washer about 4 in. (10.2 cm) with a
wood block or similar object. The block needs to support the
weight of the washer.
2. Screw the lock nut onto each foot to within 1 in. (2.5 cm) of
the base.
(2.5 cm)
t
a. Screw the feet into the correct holes at the front corner of the
washer until the nuts touch the washer.
NOTE: Do net tighten the nuts until the washer is level.
4. Tilt the washer back and remove the wood block. Gently
lower the washer to the floor.
5. Slide to final location.
6. Tilt the washer forward until the rear of the washer is at least
4 in. (10.2 cm) off the floor. You may hear the self-adjusting
rear feet click into place. Lower the washer to the floor.
7. Check the levelness of the washer by placing a level on the
top edges of the washer, first side-to-side, then front-to-back.
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8. Ifthewasherisnotlevel,movethewasheroutslightly,tip
back,propupthefrontofthewasherwiththewoodblock
andadjustthefeetupordownasnecessary.Repeatsteps
5through8untilwasherislevel.
9. Afterthewasherisinthefinallocationandlevel,usea%ein.
(14mm)open-endwrenchtoturnthenutsonthefeettightly
againstthewashercabinet.
Ifthenutsarenottightagainstthewashercabinet,the
washermayvibrate.
1. Checktheelectricalrequirements.Besurethatyouhavethe
correctelectricalsupplyandtherecommendedgrounding
method.(See"ElectricalRequirements.")
2. Checktobesureallpartsarenowinstalled.Ifthereisan
extrapart,gobackthroughthestepstoseewhichstepwas
skipped.
3. Check to be sure you have all of your tools.
4. Check to be sure that the yellow shipping strap was removed
from the back of the washer and used to secure the drain
hose.
5. Dispose/recycle all packaging materials.
6. Check to be sure the water faucets are on.
7. Check for leaks around faucets and inlet hoses.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
8. Plug into a grounded 3 prong outlet.
9. Remove the protective film on the console and any tape
remaining on the washer.
10. Read "Washer Use" in the Washer User Instructions.
11. To test your washer, measure 1/2 of the normal
recommended amount of powdered or liquid detergent and
pour it into the washer basket or detergent dispenser (on
some models). Close the lid. Select any cycle, and then press
START. Allow it to complete one whole cycle.
BENEFITS
Your new washer has many special features that contribute to
proper cleaning and fabric care. Here are descriptions of the
features and their benefits:
The CATALYST TM Cleaning Action
To provide improved stain and soil removal, CATALYSTTM uses
your detergent in a unique way. Water flushes through the
dispenser to dissolve the detergent. Then the detergent mixture is
sprayed onto the load while the washer spins at low speed. This
cleaning action will last 1 to 5 minutes depending on the cycle
selected. The washer then stops spinning and fills to the selected
water level and continues washing with the selected cycle.
SENSOR SMART TM Electronic Controls
SENSOR SMART TM electronic controls are easy to use whether
you are a beginner or an "expert."
TOTAL CARE TM Agitator
The TOTAL CARE TM Agitator moves in three directions to ensure
proper cleaning. At the bottom of your washer the agitator vanes
move back and forth to flex the fabric, loosening the soil. The
upper portion of the agitator has vanes that push the clothes
down in a spiraling pattern to the area of best cleaning action. A
"rollover" motion displaces the clothes already at the bottom. For
your largest loads, the TOTAL CARE TM Agitator responds with a
vertical motion that senses the "large load" and guides items to
the bottom.
KING SIZE TM Capacity
Your washer can handle full-sized loads of heavy work clothes,
towels, or mixed items (see "Loading"). Loads with only a few
items can have a lower water setting and need less wash time.
TRIPLE SMART TM Dispensers
The TRIPLE SMART TM dispensers make your washer truly
automatic. It is unnecessary for you to return to the washer
during the cycle to add detergent, bleach, or fabric softener.
Laundry products are diluted with fresh water and added to the
load at the proper time in the wash cycle.
ULTRA QUIET PAKTM
The ULTRA QUIET PAKTM reduces the water sounds and ringing
noises. The cabinet and base are insulated with sound-damping
materials. An additional tub wrap is added for superior vibration
and sound-damping. A sound-absorbing blanket under the motor
and gearcase also help to insulate the washer to reduce vibration
noise.
Water Level and Temperature
A Water Level control gives you the flexibility to save water when
washing small loads. The Water Temperature control pad lets you
select a wash and rinse water temperature setting based on the
type of load you are washing. The settings for Automatic
Temperature Control (ATC) take away the worry of undissolved
detergent and ensure consistent cleaning results from season to
season with warm and cold washes.
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WASHER USE
SELECTCYCLE
Agree/sPiN
OPTIONS
m DRAIN/ SPIN
m RJN_/SFIN
m 2ND RINSE
MODIFIERS
i LieGE
W_M W_M
WARM COLD
COm
@
J
Fire Hazard
Never place items in the washer that are
dampened with gasoline or other flammable
fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of
oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.
WARNING: To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS before
operating this appliance.
1. Drop a load of sorted clothes loosely into the washer.
Load evenly to maintain washer balance. Mix large and
small items.
Items should move easily through the wash water.
Overloading can cause poor cleaning.
To reduce wrinkling of permanent press clothes and some
synthetic knits, use a large load size to provide more
space (see step 6).
2. Pour measured powdered or liquid detergent into the
detergent dispenser.
3. Pour measured liquid chlorine bleach into the liquid chlorine
bleach dispenser, if desired. Bleach is diluted and
automatically dispensed during the wash cycle.
Never use more than 1 cup (250 mL) for a full load. Use
less for a smaller load size.
Follow the manufacturer's directions for safe use.
To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run down into the washer
basket.
Use only liquid chlorine bleach in this dispenser.
4. Pour measured liquid fabric softener into the fabric softener
dispenser, if desired.
Do not overfill. The dispenser holds 3 oz (94 mL), or a
standard capful of fabric softener.
The fabric softener is dispensed in the final rinse.
Do not spill or drip any fabric softener onto the clothes.
Use only liquid fabric softener in this dispenser.
5. Close the washer lid.
6. Select a Cycle. The preset Agitation Time, Water Level, and
Wash/Rinse Temp for the selected cycle will glow. See
"Selecting a Cycle."
SELECTCYCLE
_ffAl_ I SPUN
11
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The preset settings provide the recommended fabric care
for your selected cycle. O_ (_# (_#_i_/ ,_,_;,,,.,:_O_},O S _i_"1(_
You can change the preset settings by pressing the
desired pads in the Modifiers display (see step 8).
7. (OPTIONAL STEP) To select CATALYST TM cleaning action,
press the Catalyst pad. To learn how CATALYST cleaning
action works, see "Selecting Options."
OFqlONS
CATALYST cleaning action is pre-selected in the Heavy
Duty and Whitest Whites cycles. When these cycles are
selected, the CATALYST option light glows. If CATALYST
cleaning action is not desired, you may cancel any time
before Start is pressed.
CATALYST cleaning action is automatically added to the
Quick Wash and Hand Wash cycles to help ensure the
best cleaning results. The CATALYSToption light does not
glow until after Start is pressed.
NOTE: CATALYST cleaning action cannot be canceled in
the Express Wash and Handwash cycles.
The CATALYST option can be added to any wash cycle.
8. (OPTIONAL STEP) To add an extra Rinse and Spin or an extra
Spin only to a wash cycle, press the Rinse Options pad until
the desired option glows.
m DRNN I SFIN
m RINSE / SFIN
m 2ND RINSE
To select a Rinse and Spin only or a Spin only (Drain/Spin),
see "Selecting Options."
9. (OPTIONAL STEP) The End of Cycle Signal is helpful when
you are washing items that should be removed from the
washer as soon as the cycle ends.
HIGH
I OFF
Press the pad to select a High or Low signal or to turn OFF
the End of Cycle Signal.
fO. Press Start. The wash cycle begins.The total cycle time (in
minutes) glows in the Estimated Time Remaining display.
@
NOTE: If you do not press Start within 5 minutes of selecting
the cycle, the washer will automatically shut off.
Pausing or restarting your washer
To pause the washer at any time, press Stop/Cancel once.
@
To restart the washer, close the lid and press Start.
The cycles, options, and modifiers may be changed any time
before Start is pressed. A single short tone will sound when a
selection is made. If an unavailable combination is selected, two
short tones will sound and the last selection will not be accepted.
The options and modifiers can be changed any time after Start is
pressed and before the start of the selected option and/or
modifier. Follow the progress of your wash cycle with the
Estimated Time Remaining display.
To change options and modifiers (before the event occurs)
1. Press Stop/Cancel once. This will stop the washer.
2. Select the desired option and/or modifier.
3. Press Start to restart the washer.
To cancel a cycle
1. Press Start/Cancel twice.
2. Select desired wash cycle.
3. Press Start to restart the washer at the beginning of the new
cycle.
This section describes the available wash cycles and will help
you make the best cycle selections for your wash loads. Each
cycle is designed for different types of fabric and soil levels.
Preset cycle settings provide the recommended fabric care for
your selected cycle.
For improved fabric care at water levels below medium, the
washer automatically lowers the agitation speed. This change
takes place in all cycles except Handwash Casual and Ultra
Handwash. For most loads, use the soil level (agitation time)
recommended in the preset settings.
Select more time for heavy soils and sturdy fabrics.
Select less time for light soils and delicate fabrics.
The washer pauses briefly throughout each cycle. These
pauses are normal. Refer to Normal Sounds to learn more
about the sounds you may hear during a wash cycle.
Refer to "Understanding Washer Cycles" to learn what
happens during a wash cycle.
SELECTCYCLE
A_r#_l_ I SPIN
12
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Heavy Duty
Use this 4-18 minute wash cycle for sturdy, colorfast fabrics such
as work clothes. The cycle combines high speed agitation and
high speed spin, to shorfen drying times. This cycle also includes
CATALYSTTM cleaning action to help ensure removal of heavy
soils and stains. The preset agitation time is 12 minutes.
Normal
Use this 4-18 minute cycle for moderately soiled cottons and
linens. The cycle starts with high speed agitation for deep
cleaning, then automatically steps to a lower speed to help
ensure gentle fabric care. High spin speed shortens drying time.
The preset agitation time is 10 minutes.
Permanent Press
Use this 4-18 minute cycle for cleaning lightly to moderately
soiled casual business clothes, permanent press blends and
synthetic fabrics. The cycle uses low speed agitation for
thorough cleaning and gentle fabric care for your no-iron fabrics.
To minimize wrinkling, this cycle features a cool down rinse and a
low-speed final spin. The preset agitation time is 8 minutes.
Handwash Casual
Use this 4-18 minute cycle for hand washable garments. The
cycle features a series of brief, low speed agitations and short
soaks to gently clean special-care items. CATALYST cleaning
action is automatically added to this cycle to help ensure the best
cleaning results. Low spin speeds minimize wrinkling. The preset
agitation/soak time is 6 minutes.
NOTE: Wash small loads. If items appear to be floating (due to
trapped air), pause the washer by pressing Stop/Cancel once.
Push items down into the washer. Press Start.
Ultra Handwash
Use this cycle for hand washable and special-care items. The
wash action has repeating periods of extra-slow speed agitation
and soaking. Slow spin speeds help reduce wrinkling.
NOTE: Do not use this cycle for large items such as blankets.
Some "handwash" items, particularly wool, naturally shrink when
washed. When still wet, block these items by gently stretching to
original measurements. Allow the items to dry flat.
Express Wash
Use this 4-10 minute cycle for small, lightly soiled loads that need
refreshing. CATALYST cleaning action is automatically added to
this cycle to help ensure the best cleaning results. For the fastest
cycle, select a small load size and less soil level. The preset
agitation time is 4 minutes.
Whitest Whites
Use this 10-15 minute wash cycle for loads of white fabrics that
need improved whitening. The cycle combines high speed
agitation and high speed spin, to shorten drying times. This cycle
also includes CATALYST cleaning action, hot wash water and an
automatic second rinse. Bleach is recommended in this cycle to
provide outstanding whitening. The preset agitation time is
12 minutes.
Custom Set
This control pad allows you to store a customized wash cycle. To
Custom Set a wash cycle:
Select a desired Cycle.
Select the desired Options.
Select the desired Modifiers.
Press and hold Custom Set until a beep sounds
(approximately 3 seconds).
Press Start.
The Custom Set cycle is now stored for future use. Toreuse,
select Custom Set and press Start.
Preset cycle settings
Your washer has preset agitation times, water levels (for load
sizes), and wash/rinse temperatures based on the cycle selected.
The preset settings provide the recommended fabric care for
your load. See chart.
Cycle Agitation Load Wash/Rinse
Time Size Temperature
Heavy Duty 12 minutes Large Warm/Cold
Normal 10 minutes Large Warm/Cold
Permanent 8 minutes Large Warm/Cold
Press
Handwash 6 minutes Medium Warm/Cold
Casual
Ultra 4 minutes Small Cold/Cold
Handwash (agitation
& soaking)
Express Wash 4 minutes Small Warm/Warm
Whitest 12 minutes Large Hot/Cold
Whites
Soak 10 minutes Large Warm/Cold
Rinse/Spin 4 min.* Large Warm/Cold
(slow speed
agitation)
Drain/Spin 6 min* N/A N/A
(fast speed
spin)
* The totalcycle time wiltappear in the display time,including an estimate
fordrain times.
To use the Preset Cycle settings:
Select the cycle you want by pressing one of the pads
under Select Cycle. The present cycle settings (as listed
in the chart above) will be displayed.
Press Start. The wash cycle will begin.
13
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You can customize your wash cycle by adding one or more of the
following options to your wash: CATALYSTTM cleaning action,
Soak, Drain/Spin or Rinse/Spin.
A single tone sounds when a selection is accepted.
Two short tones sound if an unavailable selection is made.
CATALYST TM Cleaning Action
Your washer uses CATALYST cleaning action to help ensure
better soil and stain removal from your wash load. CATALYST
cleaning action reduces the need for pretreatment and is safe for
all fabrics. CATALYST cleaning action is pre-selected inthe Heavy
Duty and Whitest Whites cycles and is automatically added to the
Express Wash and Handwash Casual cyles. The CATALYST
option can be added to any wash cycle.
How CATALYST cleaning action works
1. Before agitation begins, detergent is automatically released
into a special chamber that mixes the detergent with a small
amount of water to create a sudsy cleaning solution.
2. Spinning spreads out the clothes.
3. The cleaning solution showers onto the top of the fabrics. The
solution is pulled through the clothes, and the detergent
enzymes attach to soils and stains, lifting them away.
4. A sensor alerts the washer when the cleaning solution
completely penetrates the stains and soils and a rich, sudsy
lather covers the clothes. The washer fills to the selected
water level and completes the selected cycle.
NOTES:
For best results, the load should be dry at the start of the
cycle.
Stubborn and set-in stains might require additional
pretreatment.
To select or cancel CATALYST cleaning action
Press the CATALYST pad to select CATALYST cleaning action.
The CATALYST option must be selected or canceled before Start
is pressed.
OPllONS
Soak
Use Soak for heavy soils and stains that need additional time for
removal. You can add Soak to a wash cycle, or you can select a
Soak only.
To add Soak to a wash cycle
When Soak is added to a wash cycle, the washer fills to the
selected water level, agitates briefly and soaks for a few minutes
before the wash cycle begins. The amount of soak time varies
with each cycle, but is not longer than 12 minutes.
1. Select a cycle.
2. Press On/Off until the Soak light glows.
3. Press Start.
To select a Soak only
When a Soak only is selected, the washer fills to the selected
water level, agitates briefly and soaks. The preset soak time is 30
minutes. If a different soil level is selected, the soak time
increases or decreases, depending on the selection. After
soaking, the washer agitates briefly, drains and spins. Soak only
should be followed by a wash cycle, as there is no rinse.
1. Place a sorted load of clothes into the washer. Add detergent
to the detergent dispenser.
2. Press On/Off until the Soak light glows. The preset settings
will glow. If desired, change settings.
3. Close washer lid. Press Start.
Drain/Spin, Rinse/Spin or 2nd Rinse
When using extra detergent for heavily soiled clothes, or washing
special-care items, you may find an extra rinse and spin is
needed. The Rinse/Spin option may also be used for items that
need rinsing only or for completing a cycle after a power failure.
An extra drain and spin may help shorten drying times for some
heavy fabrics or special-care items by removing excess water.
The Spin option may also be used for draining the washer after
canceling a cycle or completing a cycle after a power failure.
o BPJUNI SRN
o RINSE 15FIN
o 2NB RINSE
To add an extra Rinse/Spin or Spin to a cycle
1. Select a cycle.
2. Press On/Off until the light glows for the desired option.
3. Press Start.
To select a Rinse/Spin or a Spin only
1. Place a load of clothes into the washer.
2. Press On/Off until the light glows for the desired option.
3. Press Start.
Modifiers allow you to further customize your cycles and save
energy.
Water Level
Select a water level based on the size of your load. Clothes
should move freely and roll toward the agitator.
(ND
To change to a higher water level after the washer starts to
agitate, press WATER LEVEL until the light glows by the desired
water level.
NOTE: Ifyou select a water level below medium, the washer
automatically lowers the agitation speed to improve fabric care,
This change occurs in all cycles except Handwash Casual and
Ultra Handwash.
14
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Wash/Rinse Temp
Select a water temperature based on the type of load you are
washing.
HOf _ COLD
WARM W._M
W._M COW
COW C'OW
Warm rinses leave the loads dryer than cold rinses.
Warm rinses increase wrinkling.
In cold climates, a warm rinse makes the load more
comfortable to handle.
Cold rinses save energy.
Use the warmest water safe for fabrics. Follow garment label
instructions. See the Temperature Guide for more information.
Temperature Guide
Water Temp Use For
Hot Whites and pastels
111°F (44°C) Heavy soils
or above
Warm Bright colors
90°-110°F Moderate to light soils
(32°-43°C)
Cold Colors that bleed or fade
70°-90°F Light soils
(21°-32°C)
NOTE: In wash water temperatures colder than 70°F
(21°C), detergents do not dissolve well. Soils can be difficult to
remove. Some fabrics can retain wear wrinkles and have
increased pilling (the formation of small lint-like balls on the
surlace of garments).
Auto Temp Control
ATC (Auto Temp Control) electronically senses and maintains a
uniform water temperature. ATC regulates incoming hot and cold
water.
Why use ATC
ATC ensures consistent cleaning.
Sometimes in very cold water, detergents will not dissolve.
When using ATC, warm water is added to the washer to
maintain a temperature of approximately 75°F (24°C).
Detergents dissolve properly.
Warm washes are regulated at approximately 100°F (38°C).
Warm rinses are regulated at approximately 75°F
(24°C). This is a cooler warm rinse, but it saves energy and
gives proper rinsing. The load is a comfortable temperature to
remove from the washer.
NOTE: The second fill in the Permanent Press wash cycle cools
the load and uses unregulated cold water.
To turn ATC On or Off
Press
Agitation Time
Increase or decrease the agitation time for any wash cycle. (See
"Preset Cycle Settings" in "Cycles.")
To change the preset agitation time
Press
until you see the desired time in the display. AGITATION TIME
glows.
When the wash cycle starts, the display shows the estimated
time remaining in the cycle (including fills and drains).
ESTIMATED TIME REMAINING glows.
NOTES:
The maximum agitation time is 18 minutes.
After a cycle starts, you cannot change the agitation time.
Delay Start
Select this modifier to run your washer at a later time or during
off-peak hours. You can add items to the load anytime during the
delay countdown. After adding items, remember to close the lid.
The delay countdown will not continue if the lid is not closed.
You can delay the start of a cycle up to 11 hours (depending
on your model).
The first time you press Delay Start, you will see
o ESllMA1ED
11MEREMAINING
O AGITATION ]]ME
To delay the start
1. Load the washer and fill the dispensers.
2. Close the lid.
3. Select the desired cycle, options and modifiers.
4. Press
until you see the desired hours of delay in the display.
AelTA_ONTIME
When the delay reaches 9 hours (or 10 or 11 hours depending
on your model), the display turns off. Press DELAY START
again to select a new number of delay hours.
5. Press START,
NOTE: To cancel the delay, press START to start the cycle.
To change the delay time
1. Press STOP/CANCEL.
2. Reset the delay start time.
3. Press START to begin the countdown.
To cancel Delay Start
Press START again to begin cycle.
15
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End of Cycle Signal
A tone alerts you when the wash cycle is complete. The signal is
helpful when you are washing items that should be removed from
the washer as soon as the cycle ends.
m HIGH
OFF
Press END OF CYCLE SIGNAL to select a sound level.
Indicator Lights
Select Cycle
Located next to each pad, these lights show the cycle you have
selected.
Options
These lights show the Prewash and/or Rinse/Spin Options you
have selected.
Modifiers
These lights show the selected Wash/Rinse Temperature, Wash
time, Estimated Time Remaining in cycle, and End of Cycle
Signal.
Washer Status
These lights show what portion of the cycle the washer is
operating.
Operating Controls
Start
Press START to start your washer after a cycle has been
selected. Be sure all desired Options and Modifiers have been
selected. The lid must be closed for the washer to start.
Stop/Cancel
Press STOP/CANCEL to pause or stop the washer at any time.
Press START to complete the cycle from where it was stopped.
Press STOP/CANCEL twice to turn off the washer.
@
When a cycle is selected, the washer lid is closed, and Start is
pushed, the washer fills (to the selected load size) before
agitation and timing start. The washer begins agitating
immediately after filling. If CATALYSTTM cleaning action is
selected, the washer spins and sprays detergent solution for a
brief period before filling with watec
During agitation, the agitator creates a continuous rollover action
that provides a thorough cleaning of the wash load.
NOTES:
The washer pauses briefly throughout each cycle. These
pauses are normal for washer operation.
Follow the progress of your wash cycle with the Washing
Status indicator lights.
WASH RINSE
(detergent
mixturey
2. Fill _ 2. Rinse
,I_m I 3. Washselected I I 3. Drain No
time _ agitation
_J 4. Drain No k rm. I 4. Spin-Sprayrinse
agitation _
j 5. Spin _j 5. Spin
When the CATALYSToption is I rm I 6. Off
selected, the washerspins and
sprays a detergent solution for
a briefperiodprior to filling
* ThePermanent Press/Casua!
cycle partially drains, fills,
agitates briefly,and drains.
16
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Your new washer may make sounds your old one didn't. Because
the sounds might be unfamiliar, you may be concerned about
them. These sounds are normal.
During washing
When you select a small load size setting, your washer has a
lower water level. This can cause a clicking sound from the upper
part of the agitator.
If you select CATALYSTTM cleaning action, you will hear a spin/
spray noise at the start of the cycle.
During drain
If water is drained quickly from your washer (depending on your
installation), you may hear air being pulled through the pump
during the end of draining.
After drain and before spin
When the cycle changes from draining to spinning, you may hear
gears engaging.
When selecting a cycle or an option
A tone sounds whenever a selection is made. The sound level of
the tones is not adjustable.
A single tone sounds whenever a selection is accepted.
Three short tones sound if an unavailable selection is made.
LAUNDRY TIPS
Preparing clothes for washing
Follow these recommendations to help you prolong the life of
your garments.
Close zippers, snaps, and hooks to avoid snagging other
items. Remove pins, buckles, and other hard objects to avoid
scratching the washer interior. Remove non-washable trim
and ornaments.
Empty pockets and turn them inside-out.
Turn down cuffs; brush away lint and dirt.
Turn synthetic knits inside-out to avoid pilling.
Tie strings and sashes so they will not tangle.
Mend tears, loose hems, and seams.
Treat spots and stains.
Stained or wet garments should be washed promptly for best
results.
Sorting
Separate heavily soiled items from lightly soiled ones, even if
they would normally be washed together. Separate lint-givers
(towels, chenille) from lint-takers (corduroy, synthetics,
permanent press). When possible, turn lint-givers inside-out.
Separate dark colors from light colors, colorfast items from
non-colorfast items.
Sort by fabric and construction (sturdy cottons, knits, delicate
items).
Unloading
Remove clothes from washer after the cycle is completed.
Metal objects such as zippers, snaps, and buckles may rust if
left in the washer basket for a long time.
Loading suggestions (maximum size loads)
KING SIZE TM Capacity Plus Washer
Heavy Work Clothes
4 jeans 2 sweatpants
4 workpants 2 sweatshirts
4 workshirts
Towels
10 bath towels 14 washcloths
10 hand towels
Mixed Load
3 sheets (1 king, 2 twin) 9 T-shirts
4 pillowcases 9 shorts
3 shirts 10 handkerchiefs
3 blouses
WASHER CARE
Cleaning the exterior
Use a soft, damp cloth or sponge to wipe up any spills such as
detergent or bleach. Occasionally wipe the outside of your
washer to keep it looking new.
Cleaning the interior
Clean your washer interior by mixing 1 cup (250 mL) of chlorine
bleach and 2 cups (500 mL) of detergent. Pour this into your
washer and run it through a complete cycle using hot water.
Repeat this process if necessary.
NOTE: Remove any hard water deposits using only cleaners
labeled as washer safe.
Cleaning the dispensers
The dispensers are self-cleaning. If the liquid fabric softener
dispenser needs cleaning, scrub with a brush using a liquid
laundry detergent solution.
IMPORTANT:
Remove hard water deposits using only cleaners labeled as
washer safe.
Never use any cleaning fluids on dispenser parts. This can
cause damage to the plastic.
Replace inlet hoses after five years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
17
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Install and store your washer where it will not freeze. Because
some water may stay in the hoses, freezing can damage your
washer. If storing or moving your washer during freezing weather,
winterize it.
Non-use or vacation cars
Operate your washer only when you are at home. Ifyou will be on
vacation or not using your washer for an extended period of time,
you should:
Unplug washer or disconnect power.
Turn off the water supply to the washer. This helps avoid
accidental flooding (due to a water pressure surge) while you
are away.
To winterize washer
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. Put 1 qt (1 L) of R.'7-type antifreeze in the basket.
4. Run washer on a drain and spin setting (see "Selecting
Options") for about 30 seconds to mix the antifreeze and
water.
5. Unplug washer or disconnect power.
To use washer again
1. Flush water pipes and hoses.
2. Reconnect water inlet hoses.
3. Turn on both water faucets.
4. Plug in washer or reconnect power.
5. Runthewasherthroughacompletecyclewith 1cup(250mL)
of detergent to clean out antifreeze.
TROUBLESHOOTING
First try the solutions suggested hers and possibly avoid
the cost of a service call...
Washer displaying code message
"LF" (Long Fill)
Are the water inlet hoses kinked or clogged?
Are the water inlet valve screens clear?
"LD" (Long Drain)
Is the drain hose kinked or clogged?
"FF" (Fill Failure)
There is a problem with the water level sensing system. Call
for service.
"OL" (Open Lid)
Is the lid open?
"OB" (Off Balance)
Is the load unbalanced? Redistribute the load.
"F" Variables (FI, F2, ...Fg)
A washer operation failure has occurred. Do the following:
1. Press Pause/Cancel twice.
2. Open and close the washer lid.
3. Reset the cycle and press Start.
Ifthe problem persists, press Pause/Cancel twice to clear the
display. Call for service.
Washer won't fltl, rinse or agitate
Checkthe following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug? Check electrical source or call
electrician.
Are the water inlet valve screens clogged?
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Is there oversudsing? Spin load; restart cycle. Do not add
detergent.
Does the water level seem too low, or does the washer
appear to not fill completely?
The top of the agitator is much higher than the highest water
level. This creates a perception that the washer is not filling
completely. This is normal.
18
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Washer stops
Checkthe following:
Is the power cord plugged into a grounded 3 prong outlet?
Did you press Pause/Cancel? To restart the washer, press
Start.
Are the water inlet valve screens clogged?
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Is there power at the plug?
Check electrical source or call electrician.
Has a fuse blown or has the circuit breaker tripped?
If problem continues, call electrician.
Are you using an extension cord?
Do not use an extension cord.
Is the washer in a normal pause in the Perm. Press/
Casual or Hand Wash cycle?
The washer pauses for about 2 minutes in the Perm, Press/
Casual cycle. Allow the cycle to continue,
The Hand Wash cycle features periods of agitation and soak.
Is the washer overloaded?
Wash smaller loads.
Washer won't drain or spin
Is the drain hose clogged, or the end of the drain hose
more than 96 in. (244 cm) above the floor?
See the Installation Instructions for proper installation of drain
hose,
Is the lid open?
The lid must be closed during operation.
Is there excessive sudsing?
Always measure detergent. Follow manufacturer's directions.
If you have very soft water, you might need to use less
detergent.
Is your voltagelow?
Check electrical source or call electrician. Do not use an
extension cord.
Washer continues to fill or drain, or the cycle seems
stuck
Is the top of drain hose lower than the water level in
washer?
The top of the hose must be higher than the water level in the
washer for proper operation. See the Installation Instructions,
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe?
The drain hose should be loose yet fit securely, Do not seal
the drain hose with tape. The hose needs an air gap. See the
Installation Instructions.
Washer makes noise
Is the load balanced and the washer level?
The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See the Installation Instructions,
Did you completely remove the yellow shipping strap with
cotter pins? See the Installation Instructions.
Are the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash?
These are normal washer noises.
Washer leaks
Checkthe following:
Are the fill hoses tight? Are the fill hose washers properly
seated? Is the drain hose clamp properly installed? See the
Installation Instructions.
Is the sink or drain clogged?
Sink and standpipe must be able to handle 17 gal. (64 L) of
water per minute.
Is water deflecting off the tub ring or the load?
Center the tub before starting the washer.
The wash load should be balanced and not overloaded. The
fill or spray rinses can deflect oft the load,
The washer must be level, The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See the Installation Instructions,
Check household plumbing for leaks.
Washer basket is crooked
Was the washer basket pulled forward during loading?
The wash load should be balanced and not overloaded. Push
the basket to the center before starting wash.
Is the load balanced and the washer level?
The wash load should be balanced and not overloaded.
The washer must be level, The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See the Installation Instructions,
The washer basket moves while washing.
This is normal.
Agitator operation
The top of the agitator is loose, or moves in only one
direction.
This is normal.
Dispensers clogged or bleach leaking
Did you follow the manufacturer's directions when adding
detergent and fabric softener to the dispensers?
Measure detergent and fabric softener, Carefully pour into the
dispensers. Wipe up all spills,
Dilute fabric softener in the fabric softener dispenser,
Did you put powdered or liquid, color-safe bleach in the
liquid chlorine bleach dispenser?
Add powdered or liquid color-safe bleach to the detergent
dispenser. Do not use the chlorine bleach dispenser for color-
safe bleach.
Load too wet
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed.
Did you use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is
normal.
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Residue or lint on load Load is tangled or twisted
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
Did you overload the washer?.
The wash load must be balanced and not overloaded. Lint
can be trapped in the load if overloaded. Wash smaller loads.
Check the following:
Was paper or tissue left in pockets?
Did you use enough detergent? Follow manufacturer's
directions. Use enough detergent to hold the lint in the water.
Is your water colder than 70°F (21°C)? Wash water colder
than 70°F (21°C) may not completely dissolve the detergent.
Bid you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around
the agitator.
Gray whites, dingy colors
Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
Stains on load
Did you follow the manufacturer's directions when adding
detergent and fabric softener?.
Measure detergent and fabric softener. Use enough detergent
to remove soil and hold it in suspension.
Did you add fabric softener directly to the load? Use your
fabric softener dispenser, if available. Do not drip fabric
softener on clothes.
Is there above average iron (rust) in water?.
You may need to install an iron filter.
Did you properly sort the load?
Sort dark clothes from whites and lights.
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
Load is wrinkled
Did you use the right cycle for the load being washed?
Use the Perm. Press/Casual cycle or another cycle with a low
spin speed to reduce wrinkling.
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you overload the washer?.
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Was the wash water warm enough to relax wrinkles, or
are you using warm rinses?
If safe for the load, use warm or hot wash water. Use cold
rinse water.
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Hot water should
be at least 111 °F (44°C) to clean heavy soils.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions,
Garment damage
Checkthe following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Use your liquid
chlorine bleach dispenser, if available. Wipe up bleach spills.
Undiluted bleach will damage fabrics.
Did you follow the manufacturer's care label instructions?
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
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Specifications

Kenmore 11022036100 Questions and Answers