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Oven indicator lights flash
Do the oven indicator lights flash?
See the "Oven Indicator Lights" section. If the indicator
light(s) keeps flashing call for service. See "Assistance or
Service" section.
Display shows messages
Is the display showing "PF" or a flashing time?
There has been a power failure. Clear the display. See
"Display(s)" section. On some models, reset the clock, if
needed. See "Clock" section.
Is the display showing a letter followed by a number?
Depending on your model, press OFF/CANCEL, OFF or
CANCEL/OFF to clear the display. See "Display(s)" section. If
it reappears, call for service. See "Assistance or Service"
section.
Self-Cleaning cycle will not operate
• Is the oven door open?
Close the oven door all the way.
• Has the function been entered?
See "Self-Cleaning Cycle" section.
• On some models, has a delay start Self-Clean cycle been
set?
See "Self-Cleaning Cycle" section.
• Has a delay start been set?
See "Timed Cooking" section.
Oven cooking results not what expected
• Is the appliance level?
Level the appliance. See the Installation Instructions.
• Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
• Is the proper oven temperature calibration set?
See "Oven Temperature Control" section.
• Was the oven preheated?
See "Baking and Roasting" section.
• Is the proper bakeware being used?
See "Bakeware" section.
• Are the racks positioned properly?
See "Positioning Racks and Bakeware" section.
• Is there proper air circulation around bakeware?
See "Positioning Racks and Bakeware" section.
• Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.
• Is the proper length of time being used?
Adjust cooking time.
• Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
• Are baked items too brown on the bottom?
Move rack to higher position in the oven.
• Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust.
ASSISTANCEORSERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP®parts. These parts will fit right and work right
because they are made with the same precision used to build
every new INGLIS®appliance.
To locate Factory Specified Parts in your area:
Call 1-800-807-6777, or your nearest designated service center.
For assistance
Call the Whirlpool Canada LP Customer Interaction Centre toll
free: 1-800-461-5681 Monday to Friday 8:00 a.m. - 6:00 p.m.
(EST). Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
• Features and specifications on our full line of appliances.
• Referrals to local dealers.
For service
Call 1-800-807-6777. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool Canada
LP with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
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