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20
warranty information
If you did not purchase this TEMPUR-PEDIC ERGO
TM
model directly from Tempur-Pedic
®
, proof
of purchase will be required to demonstrate that you are the original purchaser and eligible to
make a valid claim under this Warranty.
If original proof of purchase is not provided by the purchaser, Tempur-Pedic
®
reserves the
right to determine if the unit is covered, or is not covered, by this Warranty and may use the
manufacturing date as the warranty commencement date.
The decision to repair or to replace defective parts under this Limited Warranty shall be
made by Tempur-Pedic
®
at its option and at its sole discretion. Except for the Warranty
provided for the frame of this product, there is no warranty at all after five years, dating from
commencement of this Limited Warranty.
TEMPUR-PEDIC
®
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY. THE EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY SHALL BE
REPLACEMENT OR CREDIT TOWARDS REPLACEMENT AS SET FORTH HEREIN. THERE
ARE NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THE
WARRANTY DESCRIBED ON THE FACE OF THIS LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to every purchaser. This Warranty gives the
purchaser specific legal rights, and the purchaser may also have other legal rights, which
may vary from state to state.
If you the purchaser experience any problem with your TEMPUR-PEDIC ERGO
TM
during the
warranty period, please consult the troubleshooting section of your Reference Guide. If the
problem persists, please contact Tempur-Pedic
®
’s Customer Service Department by calling
toll-free 1-800-821-6621 or by sending an email to customer.servic[email protected].
PLEASE RETAIN THIS WARRANTY PAPERWORK AND ORIGINAL SALES RECEIPT FOR EASY
FUTURE REFERENCE AND DOCUMENTATION.
This Warranty is valid in all 50 states, Puerto Rico, Mexico and Canada.
IF YOU HAVE ANY ISSUES WITH YOUR ADJUSTABLE
BASE WITHIN THE WARRANTY PERIOD, PLEASE REFER
BACK TO THE INSTRUCTIONS IN THIS USER MANUAL.
IF YOUR ISSUES PERSIST, PLEASE CALL TEMPUR
PEDIC CUSTOMER SERVICE:
Please have your receipt ready and available.
TEMPURPEDIC CUSTOMER SERVICE TOLL FREE NUMBER:
U.S. 18008216621 | CANADA : 18008874321
MÉXICO: 017222731810
THANK YOU AND ENJOY YOUR TEMPURPEDIC ERGO
TM
ADJUSTABLE BASE.
Serial Number:________________________________
(Place your serial number here for ready reference.)
Model Number:
Twin Long: 19001-38.80-460
Queen: 19001-60.80-460
Full: 19001-54.74-460
Queen Split: 19001-30.80-460
CA King Split: 19001-36.84-460
King: 19001-76.80-460-1 (Head), 19001-76.80-460-2 (Foot)
CA King: 19001-72.84-460-1 (Head), 419001-72.84-460-2 (Foot)
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