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Problem solving guide
89
Other problems
Problem Cause and remedy
The floor of the refriger-
ator section is wet.
The condensate drain hole is blocked.
Clean the condensate channel and drain hole.
Food has frozen to-
gether.
The food packaging was not dry when placed in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
There is no audible
alarm even though the
door has been open for
a long time.
This is not a fault. The alarm has been switched off in
Settings mode. If you want to switch the acoustic
alarm back on again:
Tap.
Swipe left or right until is shown in the middle.
Tap.
Swipe left or right until the volume you want is
shown in the middle.
Confirm the volume you want by tapping on the
segment bar.
When the alarms and buzzers are switched on,
will appear.
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