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Trouble Shooting
TOPIC POSSIBLE CAUSE SOLUTION
Food temperature
appears too warm
Refrigerator has an odor
Water droplets form on
outside of refrigerator
Water droplets form on
inside of refrigerator
Door is not closing properly.
Controls need to be adjusted.
Condenser coils are dirty.
Rear air grille is blocked.
Door has been opened frequently, or
has been opened for long periods of
time.
Food has recently been added.
Compartment is dirty or has odor-
causing food.
Check gaskets for proper seal.
Humidity levels are high.
Controls require adjustment
Humidity levels are high or door has
been opened frequently.
Check gaskets for proper seal.
See "Installation instructions--How to Level Your Refrigerator"
section on how to properly level unit.
Check gaskets for proper seat. Clean, if necessary, according to
cleaning instructions.
Check for internal obstructions that are keeping door from
closing properly (i.e. improperly closed drawers, ice buckets,
oversized or improperly stored containers or foodstuffs, etc.).
See "Installation Instructions--How to Adjust the Temperature
Controls" section on how to adjust your controls.
See section on "Hints and Care--How to Clean Your Unit" for
instructions.
Check the positioning of food items in refrigerator to make sure
grille is not blocked. Rear air grilles are located under crisper
drawers.
Reduce time door is open. Organize food items efficiently to
assure door is open for as short a time as possible.
Allow interior environment to adjust for period the door has been
open.
Allow time for recently-added food to reach refrigerator or
freezer temperature.
See section on "Hints and Care" for instructions.
See section on "Hints and Care--How to Clean Your Unit" for
instructions.
Normal during times of high humidity.
See "Installation Instructions--How to Adjust the Temperature
Controls" section on how to adjust your controls.
See "Installation Instructions--How to Adjust the Temperature
Controls" section on how to adjust your controls.
Reduce time door is open. Organize food items efficiently to
assure door is open for as short a time as possible.
See section on "Hints and Care--How to Clean Your Unit" for
instructions.
Refer to noise section of troubleshooting guide.Refrigerator or ice maker Normal operation
make unfamiliar sounds or
seems too loud
Crisper drawers do not Contents of drawer, or positioning of Reposition food items and containers to avoid interference with
close freely items in the surrounding compartment the drawers.
could be obstructing drawer
Drawer is not in proper position
Refrigerator is not level.
Drawer channels are dirty or need
treatment.
Refrigerator runs too
frequently
Doors have been opened frequently or
have been opened for long periods of
time.
See section on "Refrigerator Features--Humidity-Controlled
Crisper Drawers" to verify drawer positioning.
See "Installation Instructions--How to Level Your Refrigerator"
section on how to properly level unit.
Clean drawer channels with warm, soapy water. Rinse and dry
thoroughly.
Apply a thin layer d petroleum jelly to drawer channels.
Reduce time door is open. Organize food items efficiently to
assure door is open for as short a time as possible.
Allow interior environment to adjust for period the door has been
open.
Normal operationHumidity or heat in surrounding area is
high.
Food has recently been added. Allow time for recently-added food to reach refrigerator or
freezer temperature.
Unit is exposed to heat by Evaluate your unit's environment. Unit may need to be moved to
environment or by appliances nearby, run more efficiently.
Condenser coils are dirty. See section on "Hints and Care--How to Clean Your Unit" for
instructions.
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