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Ifyou need service or assistance,
we suggest you follow these
four steps:
1. calling for assistance...
Performance problems often result from
little things you can find and fix yourself with-
out tools of any kind,
If nothlng operates:
• Isthe oven correctly wired to a live circuit
with the proper voltage? (See Installation
Instructions.)
• Have you checked the main fuse or circuit
breaker box?
If the upper oven will not operate:
• Isthe Upper Oven Selector turned to a set-
ting (BAKE or BROIL. but not TIMED BAKE]?
• Is the Upper Oven Temperature Control
turned to a temperature setting?
It the lower oven will hal operate:
• ts the Lower Oven Temperature Control
turned to a temperature setting?
It the sell-cleaning cycle will not operate:
• Are the Upper Oven Selector and Upper
Oven Temperature Controls set to "CLEAN"'_
• Does the Start Time dial show the correct
time of day?
• Is the Stop Time dial set ahead to the time
you want the cleaning cycle to stop?
• Is the Lock Lever all the way lathe right?
(The Clean Light will come on )
If soil Is visible on contlnuous-cleaning oven
finish:
• The special finish is designed to gradually
reduce oven soil during normal baking
or roasting It is not designed to keep your
oven spotless, only presentably clean
• If you broil often, you may see oven soil
• The door is cooler than oven wails Soil will
be more visible on the door than olher
areas in lhe oven. See page !6, "Hand
Cleaning "
If cooking results aren't what you expect:
• Is the oven level?
• Are you using pans recommended in the
Cooklng Guide?
• If baking, have you allowed l_/2to 2 inches
[4-5 cm) on allsides of the pans for air
circulation?
• Does the oven temperature seem too low or
too high? See page 5, "Resetting the oven
temperature controls"
• Have you preheated the oven asthe rec-
ipe calls fore
• Are the pans the size called for in the
recipe?
• Are you following a tested recipe from a
reliable source?
• Do the cooking utensits have smooth, flat
bottoms')
See the Cooking Guide for more informa-
tion on cooking problems and how to
solve them
Ifyou need assistance_..
Call the Whlrlpool COOL-LINE" service as-
sistance telephone number, Dlal free from:
Continental U.S......... (800) 253-1301
Michigan ................ (800) 632-2243
Alaska & Hawaii ........ (800) 253-1 121
and talk with one of our trained Consultants
The Consultant can instruct you in how to ob-
tain satisfactory operation from your appli-
ance or, ff service ts necessary, recommend a
qualified service company in your area.
17
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