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12 49-1000618 Rev. 2
Troubleshooting Tips... %HIRUH\RXFDOOIRUVHUYLFH
TROUBLESHOOTING TIPS
Problem Possible Causes What to Do
Moisture forms on outside of
cabinet
Not unusual during periods of high
humidity.
Wipe surface dry.
Door may not be seating properly,
causing cold air from inside the
freezer to meet warm moist air
from the outside.
See Preparing to install the freezer.
Interior light does not work No power at outlet. Replace fuse or reset the breaker.
Freezer is unplugged. 3XVKWKHSOXJFRPSOHWHO\LQWRWKHRXWOHW
LED light burned out. 5HSODFHWKH/('
Door won’t fully close by itself Legs need adjusting. See Preparing to install the freezer.
Package holding door open. 0RYHSDFNDJHWRDGLIIHUHQWORFDWLRQ
Slow starting time after being off Built-in overload protection. 7KLVLVQRUPDODIWHUEHLQJRII
Excessive frost buildup Door left open. &KHFNWRVHHLISDFNDJHLVKROGLQJGRRU
open.
Too frequent or too long door
openings.
Open the door less often.
Not unusual during periods of high
humidity.
Wipe surface dry.
Freezer external surface
temperature is warm
The external freezer walls can be
as much as 30°F warmer than
room temperature.
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freezer cabinet.
Louder sound levels whenever
freezer is on
Modern freezers have increased
storage capacity and more stable
temperatures. They require a high-
efficiency compressor.
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interior.
Higher sound levels when
compressor comes on
Freezer operates at higher
pressures during the start of the
ON cycle.
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disappear as freezer continues to run.
Popping or cracking sound when
compressor comes on
Metal parts undergo expansion and
contraction, as in hot water pipes.
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disappear as freezer continues to run.
Bubbling or gurgling sound, like
boiling water
Refrigerant (used to cool freezer) is
circulating throughout the system.
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Moisture forms on inside freezer
walls
Weather is hot and humid, which
increases internal rate of frost
buildup.
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Door may not be seating properly. See Preparing to install the freezer.
Door is kept open too long, or is
opened too frequently.
Open the door less often.
Odors in freezer Interior needs to be cleaned. &OHDQLQWHULRUZLWKVSRQJHZDUPZDWHU
and baking soda.
Foods with strong odors are in the
freezer.
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Normal Operating Characteristics
Ŷ $ZDUPFDELQHWH[WHULRUDVWKHUHIULJHUDWLRQV\VWHP
WUDQVIHUVKHDWIURPWKHLQVLGHWRWKHRXWVLGHWKURXJK
WKHH[WHULRUFDELQHWZDOOV
Ŷ 7KHVRXQGRIWKHKLJKHIILFLHQF\FRPSUHVVRUPRWRU
Ŷ 7KHVRXQGRIZDWHUGULSSLQJDVLWPHOWVIURPWKH
HYDSRUDWRUDQGHVFDSHVWRWKHGUDLQSDQGXULQJGHIURVW
cycle.
Ŷ The sound of the fan circulating air within the interior
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throughout.
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