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• 9 •
PROBLEM POSSIBLE CAUSE SOLUTION
The green Power LED
does not light when charger is
properly connected.
AC outlet is dead.
Poor electrical connection.
Check for open fuse or circuit
breaker supplying AC outlet.
Check power cord and
extension cord for a loose
tting plug.
The red Bad Battery LED
is lit and yellow/orange
Charging LED is ashing.
The battery voltage is still
below 10V (for a 12V battery)
or 5V (for a 6V battery) after 2
hours of charging.
(or)
In maintain mode, the output
current is more than 1.5A for
12 hours.
Desulfation was
unsuccessful.
The battery may be defective.
Make sure there are no
loads on the battery. If there
are, remove them. If there
are none, have the battery
checked or replaced.
The battery may be defective.
Have battery checked or
replaced.
The red Bad Battery LED
is lit.
The battery is sulfated.
Lack of progress is detected
and battery voltage is below
14.2V (for a 12V battery) or
7.1V (for a 6V battery).
The battery’s initial voltage
is below 12.2V (for a 12V
battery) or 6.1V (for a 6V
battery) and the total input is
less than 1.5 Ah.
The battery voltage drops
to below 12.2V (for a 12V
battery) or 6.1V (for a 6V
battery) in Maintain Mode.
The charger is in desulfation
mode. Continue charging
for several hours. If not
successful, have the battery
checked.
The battery may be
overheated. If so, allow the
battery to cool. The battery
may be too large or have a
short circuit. Have battery
checked or replaced.
The battery capacity is too
low, or the battery is too old.
Have it checked or replaced.
The battery won’t hold a
charge. May be caused by
a drain on the battery or
the battery could be bad.
Make sure there are no
loads on the battery. If there
are, remove them. If there
are none, have the battery
checked or replaced.
15. BEFORE RETURNING FOR REPAIRS
If these solutions do not eliminate the problem, or for more information
about troubleshooting, contact customer service for assistance:
Email: [email protected]
www.MotorolaHome.com
Or call 1-833-334-9925
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