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The picture colours are black and white or do not look the way they should
look
If the product’s colours or absolute whites/blacks seem to be off, launch Picture Test.
• Menu Settings Support Device Care Self Diagnosis Picture Test Try Now
If the test results indicate that the problem is not caused by the TV, do the following:
When using the One Connect Box, conî©£rm that its video input connectors are connected to the correct external
device video output connectors.
If using a component cable, ensure that the green (Y), blue (Pb), and red (Pr) cables are connected properly.
Incorrect connections may cause colour problems or a blank screen.
Component port may not be supported depending on the model.
Check whether Greyscale is set to On.
•
Menu Settings All Settings General & Privacy Accessibility Greyscale Try Now
The TV automatically turns off by itself
If your TV appears to turn off by itself, try disabling some of the TV's energy efî©£ciency functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a speciî©£ed period of time.
• Menu Settings All Settings General & Privacy System Manager Time Sleep Timer
Try Now
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.
•
Menu Settings All Settings General & Privacy System Manager Time Off Timer Try Now
• Menu Settings All Settings General & Privacy Power and Energy Saving Auto Power Off
Try Now
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