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English 35
Troubleshooting
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, rst check the table below and try the
suggestions.
Problem Action
Does not turn on.
• Make sure you use rated power for the product.
• Make sure the power cord is completely plugged in.
• Check the fuse or reset the circuit breaker.
Does not start.
• Make sure the lid is closed.
• Make sure the water taps are open.
• Make sure to press START/PAUSE to start the washing
machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to ll, it will make a series
of clicking noises to check if the lid is locked, and does a quick
drain.
• Was the lid opened during the spinning cycle? Close the lid,
and press START/PAUSE to resume.
• The machine enters Standby or is in a soaking cycle. Please
wait.
• Check the fuse or reset the circuit breaker.
Water is not supplied.
• Make sure you press START/PAUSE after selecting the water
supply.
• Make sure the water taps are open.
• Is the lter net at the water supply hose connector clogged?
Clean the lter net by brushing with a toothbrush.
• Is the water supply cut off? If the water supply is cut off, close
the tap and power off.
• Straighten the water supply hoses.
• Open and close the lid, then press START/PAUSE.
• If the water pressure is low, it takes longer to start washing.
• If the water level is not as high as necessary or lower than
expected, use the level selector to adjust the water level.
After a cycle,
detergent remains
in the automatic
dispenser.
• Make sure the washing machine is running with sufcient
water pressure.
• Make sure the detergent drawer is properly inserted.
• Remove and clean the detergent drawer, and then try again.
WA5000T_BETTER_GOOD(TSE)_DC68-04073S-00_EN.indd 35 2020-07-03 3:12:56
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