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Common Problem
Fault phenomenon Possible causes and solutions
The machine does
not start
1.The power plug is not plugged in; replug the power plug.
2.Check if the front cover is in place.
1. The bag of the filter is not removed; remove the bag and
reinstall the filter.
2. There is a foreign object blocking the air inlet or outlet;
remove the blockage.
3. The filter is dirty; clean or replace the filter.
The outlet is very small
1. The machine is not equipped with a filter; install a filter.
2. The window or door of the room is often opened. In a
room with slow air flow, it takes longer to purify the
indoor air due to the entry of external dirty air.
3. The machine is placed in a small place or there are
obstacles nearby, which affects the purification effect.
4. the filter is dirty, affecting the purification effect: clean
or replace the filter.
Dust removal and purification
effect is not significant, air
quality is not significantly
improved
1. In the room, due to the smoking or barbecue of many
people, a large amount of odor is generated; it is
recommended to ventilate the room.
2. the filter has been seriously dirty; replace the new filter
There is smell in the air outlet
Note: If you can't solve the problem after the above inspection, please contact the service
network or technical service center provided by our customer service center. Do not
disassemble and repair it yourself to avoid danger and damage to the machine.
Common Problem
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