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COOLING/ICE&WATER
Food is freezing Food with high water content was Rearrange items with high water content away from air
in the refrigerator placed near an air vent. vents.
compartment. Refrigerator temperature control is set If the temperature is too cold, adjust the control one
incorrectly, increment at a time and wait for the temperature to
stabilize.
Refrigerator is installed in a cold When the refrigerator is operated in temperatures
location, below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated in
temperatures below 55°F (13°C).
Frost or ice crystals
form on frozen
food (outside of
package).
Door is opened frequently or for long
periods of time.
When the doors are opened often or for tong periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost and
condensation. To lessen the effect, reduce the frequency
and duration of door openings.
Door is not closing properly. Refer to the Doors will not close correctly or pop open
section in the Troubleshooting section.
Refrigerator or Incorrect temperature control settings. If the temperature is too cold, adjust the control one
Freezer section is increment at a time and wait for the temperature to
too cold. stabilize. Refer to the Setting the Controls section for
more information.
Frost or ice crystals Condensation from food with a high This is normal for food items with a high water content.
on frozen food water content has frozen inside of the
(inside of sealed food package.
package).
Food has been left in the freezer for Do not store food items with high water content in the
a long period of time. freezer for a long period of time.
Icemaker is not Demand exceeds ice storage The icemaker will produce approximately 70-210 cubes
making enough ice. capacity, in a 24 hour period.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Water filter has been exhausted.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve fully
open.
if the problem persists, it may be necessary to contact a
plumber.
it is recommended that you replace the water filter:
• Approximately every six months.
When the water filter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Low house water supply pressure. The water pressure must be between 20 and 120 psi on
models without a water filter and between 40 and 120
psi on models with a water filter.
Reverse Osmosis filtration system is Reverse osmosis filtration systems can reduce the water
used. pressure below the minimum amount and result in
icemaker issues. (Refer to Water Pressure section.)
Tubing connecting refrigerator to Straighten or repair the water supply line and arrange it
house supply valve is kinked, to prevent future kinks.
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