Govee H7130101 User Manual

1. Cannot connect to the Govee Home app.

2. Cannot nd the heater within in nearby Bluetooth devices list.

The heater may be connected with another smartphone. Disconnect it from the other smartphone rst.

3. The heater is oine.

For App & Connectivity

Make sure the Bluetooth of your smartphone is enabled and your smartphone is not connected with

other Bluetooth devices.

Enable the smartphone’s Location Services.

Try connecting with another smartphone.

Make sure your app is the latest version.

Make sure your smartphone is connected to the 2.4GHz network, and conrm the network is working

correctly.

Make sure the Wi-Fi password you entered is correct.

Shorten the distance between the heater, Wi-Fi router, and the smartphone.

Make sure your heater and the Wi-Fi router are located away from appliances that produce

electromagnetic radiation (e.g. microwave ovens, refrigerators, etc.).

If you are using a VPN, try turning it o and then connecting the heater. Disable portal authentication

for your Wi-Fi network. If portal authentication is enabled, this heater will not be able to access your

Wi-Fi network, and setup will fail. Portal authentication means that you need to sign in to your Wi-Fi

network through a web page before you can use the Internet.

Make sure the heater is plugged in and powered on, then refresh “My Devices” in the Govee Home app by

swiping down on the screen.

Make sure your router is connected to the internet, and your phone’s network connection is working.

If the Wi-Fi password has been changed, the heater will automatically go oine. Try connecting it to the

network again.

Delete the oine heater from the Govee Home app, then add and recongure the heater again in the

Govee Home app.

10

Memory Function

24-hour Automatic Shutdown

Overheating Protection

Tip-over and Motion Protection

Govee H7130101 Electric Space Heater, 1500W Smart Space Heater