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09
Memory Function
24-hour Automatic Shutdown
Overheating Protection
Tip-over and Motion Protection
Troubleshooting
For Smart Heater
Note: The troubleshooting section below is for solving frequently asked questions for the heater unit. If
your problem persists, please contact customer support.
Problem Possible Cause Solution
The plug of
the heater is
hot.
The heater
cannot be
turned on.
The power plug and the
outlet are not securely
connected.
Failed to supply power
to the heater. The
overheating protection
has been triggered.
The Tip-over and Motion
Protection has been
triggered.
The power switch on
the back is turned o.
Turn on the power switch on the back.
The oscillation
fails around
14˭(-10˫).
The characteristics of
grease in motor.
The Overheating
Protection has been
triggered.
Unplug from power and wait for 30
minutes for the heater to cool down
before plugging back in. The heater will
automatically turn on again when the
surrounding temperature is below
122˭˫
Ensure your circuit breaker or fuse is
working properly. Unplug from the
outlet and cool it down. Check and
remove any objects on or adjacent to
the heater. Wait 30 minutes before
plugging the heater back in.
Securely reinsert the plug into the
socket. If necessary, you should have a
qualifed electrician to check whether
power plug prongs are intact.
Place the heater on a rm, at, and
level surface free from obstructions.
Keep it upright and turn it on again.
The heater
suddenly
shuts down
when hot
air is coming
out.
Start the oscillation again after turning on
the heater for a while.
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