Samsung UN65MU8500FXZA-AA01 LCD television

User Manual Samsung UN65MU8500FXZA-AA01 LCD television

Setting the Time and Using the Timer

Setting the current time

HOME -> Settings -> General -> System Manager -> Time

You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV anytime.

You must set the clock in the following cases:

• The power cable is disconnected and then connected
• The Clock Mode is changed from Manual to Auto.
• The TV is not connected to the Internet.
• No broadcast signals are received

Setting the clock automatically

HOME -> Settings -> General -> System Manager -> Time -> Clock -> Clock Mode -> Auto

Adjusting the clock for DST and time zone

HOME -> Settings -> General -> System Manager -> Time -> Clock

Sets the right time by setting Daylight Savings Time (DST) and your local time zone.

• Time Zone

Selects your time zone.

• DST

Switches the Daylight Saving Time (DST) function on or off.

Changing the current time

HOME -> Settings -> General -> System Manager -> Time -> Clock ->Time Offset

Setting the clock manually

HOME -> Settings -> General -> System Manager -> Time -> Clock ->Clock Mode -> Manual

When Clock Mode is set to Manual, you can directly enter the current time. Select the date and time by using the directional buttons on the remote control.

Using the timers

Using the sleep timer

HOME -> Settings -> General -> System Manager -> Time -> Sleep Timer

You can use this function to automatically shut off the TV after a pre-set period of time. You can set the sleep timer to up to 180 minutes to automatically turn off the TV.

Turning off the TV using the off timer

HOME -> Settings -> General -> System Manager -> Time -> Off Timer

You can set Off Timer to shut off the TV automatically at a specific time. Off Timer is only available if the Clock has been set.

Using the Screen Burn Protection and Energy Saving Functions

Preventing screen burn

HOME -> Settings -> General -> System Manager -> Auto Protection Time

Still images can leave burned-in after-images if left on the screen for a long period of time. If a still image continues for two hours, the screen burn protection function can be activated automatically to protect the screen from burnedin after-images.

Reducing the energy consumption of the TV

HOME -> Settings -> General -> Eco Solution

• Ambient Light Detection

Automatically adjusts the brightness level of the TV, according to the ambient light level, to reduce power consumption. If the Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Backlight to manually adjust the minimum screen brightness.

• Minimum Backlight

When the Ambient Light Detection is turned on, you can manually adjust the minimum brightness of the TV screen to consider the brightness level of the surroundings. This function acts only when the value is less than the setting in HOME -> Settings -> Picture -> Expert Settings -> Backlight.

• Power Saving Mode

Allows you to select a brightness setting from the list to reduce the TV's power consumption.

• Motion Lighting

Adjusts the brightness in response to on-screen movements to reduce power consumption.

• Auto Power Off

Automatically turns off the TV to reduce unnecessary power consumption if there is no operation for 4 hours.

Updating the TV’s Software

Updating through the Internet

HOME -> Settings -> Support -> Software Update -> Update Now

Updating through a USB device

HOME -> Settings -> Support -> Software Update -> Update Now

After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update.

Updating the TV automatically

HOME -> Settings ->Support ->Software Update -> Auto Update

If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on.

If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function disabled, use the Select button to turn it off.

Protecting the TV from Hacking and Malicious Code

HOME -> Settings -> General -> System Manager -> Smart Security

You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet.

Scanning the TV and connected storage for malicious code

HOME -> Settings -> General-> System Manager-> Smart Security ->Scan

If malicious code is found, the results of the scan will appear on the screen. This result window displays all malicious code found. You can quarantine (isolate) the code. Quarantining prevents it from executing.

1. Select all the malicious code to quarantine.
2. Select Isolate. The selected malicious code is relocated to the Isolated List.

Troubleshooting

Getting support through Remote Management

HOME -> Settings -> Support -> Remote Management

After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely, via the web. You can also turn Remote Management on and off.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

• Diagnose your TV
• Adjust the TV settings for you
• Perform a factory reset on your TV
• Install recommended firmware updates

How does Remote Support Work?

You can easily have a Samsung Tech service your TV remotely:

1. Call the Samsung Contact Center and ask for remote support.
2. Open the menu on your TV and go to the Support section.
3. Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.
4. The agent will then access your TV.

Finding the contact information for service

HOME -> Settings -> Support -> About This TV

You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, information about Smart Hub, and other information you may need to get service support from a Samsung call agent or the Samsung website.

Requesting service

HOME -> Settings -> Support -> Request Support

You can request service when you encounter a problem with the TV. Select the item matching the problem that you encountered, and then select Request Now or Schedule Appointment -> Send. Your service request will be registered. The Samsung Contact Center will contact you to set up or confirm your service appointment.

Diagnosing TV operational issues

HOME -> Settings -> Support -> Self Diagnosis

You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can also view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run the Smart Hub and TV factory reset functions.

There Is a Problem with the Picture

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

HOME -> Settings-> Support -> Self Diagnosis ->Start Picture Test

Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults

I Can't Hear the Sound Clearly

Testing the sound

HOME -> Settings -> Support -> Self Diagnosis -> Start Sound Test

There Is a Problem with the Broadcast

When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.

My Computer Won't Connect

When the TV has difficulties connecting to a PC, these steps may help resolve the problem.

I Want to Reset the TV

Initialize the settings to factory defaults.

Precautions and Notes

Before using the recording and schedule recording functions

• To set up a Schedule Recording, you must first set the TV's clock. Set the Clock ( Settings -> General -> System Manager -> Time ->Clock).
• You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
• Recordings are DRM-protected and therefore cannot be played back on a computer or on a different TV. In addition, these files cannot be played back on your TV if its video circuit has been replaced
• A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives are not supported.
• USB memory sticks are not supported
• The total recording capacity may differ with the amount of available hard drive space and the recording quality level.
• Schedule Recording requires at least 100 MB of free space on the USB storage device. Recording will stop if the available storage space falls below 50 MB while recording is in progress.
• If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions are in progress, only the recording will stop.
• The maximum recording time is 720 minutes.
• Videos are played according to the TV settings.
• If the input signal is changed while recording is in progress, the screen will go blank until the change is made. In this case, recording will resume, but will not be available.
• When using the Record or Schedule Recording function, the actual recording may start a second or two later than the specified time.
• If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external device, the priority is given to the Schedule Recording.
• Connecting a recording device to the TV automatically deletes abnormally saved recorded files.
• If the Off Timer or Auto Power Off has been set, the TV will override these settings, continue to record, and turn off after the recording has ended.

Before using the timeshift function

• A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives are not supported.
• USB memory sticks or flash drives are not supported
• The total recording capacity may differ with the amount of available hard drive space and the recording quality level.
• If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions are in progress, only the recording will stop.
• The maximum amount of time available for the Timeshift function is 90 minutes
• The Timeshift function is not available for locked channels
• Time-shifted videos are played according to the TV settings
• The Timeshift function may be terminated automatically once it reaches its maximum capacity.
• The Timeshift function requires at least 1.5 GB of free space available on the USB storage device.

Read Before Using APPS

• Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Visit http:// www.samsung.com for more information on specific device information and content availability. Services and content availability are subject to change without prior notice.
• Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by the service provider for any reason.
• Application services may be provided in English only and available content may differ with the geographical area.
• For more information about applications, visit the applicable service provider's website.
• An unstable Internet connection may cause delays or interruptions. In addition, applications may terminate automatically depending on the network environment. If this occurs, check your Internet connection and try again.
• Application services and updates may become unavailable.
• Application content is subject to change by the service provider without prior notice.
• Specific services may differ with the version of the application installed on the TV
• An application's functionality may change in future versions of the application. If this occurs, run the application's tutorial or visit the service provider's website.
• Depending on the service provider's policies, certain applications may not support multitasking.

Read Before Using the Internet

• The Internet is not compatible with Java applications.
• You can download the supported types of files, such as videos, mp3 files, and images, but you cannot download files that are not supported by the TV. If you attempt to download an unsupported file, you will receive an error message instead.
• The Internet may not be able to access certain websites.
• The TV does not support playback of flash videos.
• E-commerce for online purchases is not supported.
• With websites that have scrollable windows, scrolling a window can result in corrupted characters
• ActiveX is not supported.
• Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly
• The response to remote commands and the resulting on-screen display may be delayed while a web page is loading.
• Loading a web page may be delayed or suspended completely with certain operating systems
• The copy and paste operations are not supported.
• When composing an email or a simple message, certain functions such as the font size and color selection may not be available.
• There is a limit to the number of bookmarks and the size of the log file that can be saved.
• The number of windows that can be opened concurrently differs with the search conditions and the TV model.
• The web browsing speed will differ with the network environment.
• Embedded videos in a web page cannot be played at the same time while the PIP (picture-in-picture) function is operating.
• The browsing history is saved from latest to oldest, with the oldest entries being overwritten first.
• Depending on the types of video/audio codecs supported, it might not be possible to play certain video and audio files while playing HTML5 Video/Audio.
• Video sources from PC-optimized streaming service providers may not play properly on our proprietary Internet.

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