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29
Troubleshooting
English
Problem Solution/Issue
TV does not
operate
● Make sure the power cord is plugged in.
● Try another AC outlet.
● Power is off, check fuse or circuit breaker.
● Unplug unit for an hour, then plug it back in.
Normal picture,
but no sound
● Check the volume settings.
● Sound muted? Press MUTE button.
● Try another channel.
● Check audio cable connections.
The remote
control does not
work
● Make sure the remote control is in range with no obstructions.
● Check the batteries.
● Correct operating mode set: TV, VCR etc.
Poor sound or no
sound
● Station or Cable TV experiencing problems, tune to another station.
● Check sound adjustments (Volume or Mute).
● Check for sources of possible interference.
Poor picture or no
picture
● Station or Cable TV experiencing problems, tune to another station.
● Make sure channels are set into memory.
● Check antenna or Cable TV connections, adjust antenna.
● Check for sources of possible interference.
● Check picture control adjustments.
Poor TV
reception
● Ensure the antenna amplifier is turned on for Antenna TV.
● Adjust the antenna position to a stronger signal receiving angle.
● Check if the Antenna connection is tight to the TV.
● Check if there is power supplied to the Antenna distribution box.
● Ensure your incoming cable is connected to the correct cable / antenna wall connection inside
the RV.
● Ensure the internal RV coax jump cable is connected to the correct port.
Poor Cable /
Satellite TV
Reception
● Ensure antenna amp is turned off for cable signal.
● Check if incoming cable is connected correctly to RV.
● Ensure cable splitter box has power.
● Ensure the incoming cable is connected to the correct cable / satellite wall connection inside
your RV.
● Ensure the internal RV coax jump cable is connected to the correct port.
● Ensure Dish has no obstruction.
TV shuts off
● Sleep Timer is set.
● Power interrupted.
Black and white
image from the
connected AV
device
● Check video connections on both the TV and connected AV device. Ensure the colors match
between the connectors and sockets: green (Y), blue (Pb/Cb) and red (Pr/Cr) for component
connection, and yellow (VIDEO) for composite connection.
● Ensure all video cables are firmly connected.
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