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There Is a Problem with the Picture
Testing the picture
(MENU/123) MENU Support Self Diagnosis Picture Test
Try now
Before you review the list of problems and solutions below, use Picture Test to determine if the
problem is caused by the TV. The Picture Test displays a high definition picture you can examine for
flaws or faults.
The problem Try this!
Flickering and
Dimming
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable
Energy Saving ((MENU/123)
MENU System Eco Solution Energy Saving) or Eco Sensor ((MENU/123)
MENU System Eco Solution Eco Sensor).
Component
Connections/Screen
Colour
If the colour on your Samsung television screen is not correct or the black and
white colours are off, run
Picture Test ((MENU/123)
MENU Support Self
Diagnosis Picture Test).
If the test results indicate that the problem is not caused by the TV, do the
following:
●
Confirm that the TV's video input connectors are connected to the correct
external device video output connectors.
●
Check the other connections as well. If the TV is connected to an external
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
into their proper connectors.
Screen Brightness
If the colours on your Samsung TV are correct but just a little too dark or bright,
try adjusting the following settings first.
●
Go to the
Picture menu and adjust the Backlight, Contrast, Brightness,
Sharpness, Colour, and Tint (G/R) settings.
Ghosting, Blurring, or
Juddering
If you notice ghosting or blurring on the screen, use the
Auto Motion Plus function
((MENU/123)
MENU Picture Picture Options Auto Motion Plus) to resolve
the issue.
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