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E22 E23
The coffee is
not hot
The coffee
tastes bad
The lter
basket
overows
The carafe is not
placed all the way
on the platform
Too many coffee
grounds were
placed in the lter
The carafe was
removed from the
platform for more
than 30 seconds
There’s a power
outage
Coffee grounds
other than for an
automatic drip
coffeemaker were
used
The ground coffee-
to-water ratio was
unbalanced
The coffeemaker
needs cleaning
Place carafe correctly on
platform
Remove lter discard
grounds. If paper lter,
replace. If permanent
lter, rinse. Begin
brewing process again
Turn off and unplug the
unit. Allow to cool. Wipe
up the spill.
Wait for power to be
restored
Use coffee grounds
recommended
for automatic drip
coffeemakers
Adjust the ground
coffee-to-water ratio to
suit your taste
Clean coffeemaker as
described in “Routine
Cleaning” section
Problem Possible Cause Solution
The Brew
Basket will not
slide into the
unit.
“No Water” is
ashing on the
display.
“Add Water”
sign with a full
reservoir is
ashing on the
display.
The Pod Holder
is not inserted
correctly.
There is no water in
the water reservoir.
When the
machine’s pump
is not used for an
extended period
of time, it needs
to run longer on
initial use before it
recognizes water is
owing.
Set the Pod Holder
inside the Brew Basket
so that it sits at and
the sensor should be
pointing away from the
front.
Fill the water reservoir
with fresh, cold water to
the desired water level
up to the MAX line.
1. Unplug coffeemaker.
2. Plug in the
coffeemaker.
3. Press STRONG and
MIN buttons at the
same time for 5
seconds. You will hear
a beep.
4. Wait 30 seconds.
5. Coffeemaker is now
ready for use.
Problem Possible Cause Solution
BVMC-SS12XTH_21ESM1.indd 22-23BVMC-SS12XTH_21ESM1.indd 22-232021/8/11 上午9:552021/8/11 上午9:55
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